Adobe Commerce (Magento Commerce) vs. Shift4Shop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Commerce (Magento Commerce)
Score 8.0 out of 10
N/A
Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with Adobe Experience Manager. It was originally developed as an open-source eCommerce content management solution by Varien, Inc. Varien was acquired by eBay in…N/A
Shift4Shop
Score 2.3 out of 10
N/A
Shift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020.N/A
Pricing
Adobe Commerce (Magento Commerce)Shift4Shop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe Commerce (Magento Commerce)Shift4Shop
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMust contact sales team for pricing.Shift4Shop offers a free enterprise-grade plan for US customers who use their payment processing.
More Pricing Information
Community Pulse
Adobe Commerce (Magento Commerce)Shift4Shop
Considered Both Products
Adobe Commerce (Magento Commerce)
Chose Adobe Commerce (Magento Commerce)
3dcart and Shopify are basic placeholder platforms used either to help wireframe projects that will eventually move to other platforms or were legacy platforms migrated to Magento after acquisitions. 3dcart provided an easier Customer Service Agent interface but failed to …
Chose Adobe Commerce (Magento Commerce)
The only platform listed above that competes with Magento in full functionality is Demandware, in my opinion. However, Demandware is even more development resource intensive than Magento. NetSuite has several realms of customization, but their API is quite limited. Shopify, BigC…
Shift4Shop
Chose Shift4Shop
While Shopify is pretty slick in operation, Shopify's fees are way, way, way too expensive compared to 3Dcart.
Magento required a hefty redesign price Tag. BigCommerce seemed like overkill for our needs as an e-commerce company. Big Commerce has some very good material to help …
Chose Shift4Shop
3dcart does not provide as much customization without having more knowledge of coding. The file structure takes some getting used to. Shopify is more of a jump start system. You can quickly get a Shopify website up and going in less than a day without any coding knowledge. BigCo…
Chose Shift4Shop
I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Top Pros
Top Cons
Features
Adobe Commerce (Magento Commerce)Shift4Shop
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Adobe Commerce (Magento Commerce)
8.3
32 Ratings
8% above category average
Shift4Shop
1.0
8 Ratings
154% below category average
Product catalog & listings8.031 Ratings1.08 Ratings
Product management8.032 Ratings1.08 Ratings
Bulk product upload6.927 Ratings1.06 Ratings
Branding8.128 Ratings1.07 Ratings
Mobile storefront8.230 Ratings1.08 Ratings
Product variations9.530 Ratings1.08 Ratings
Website integration9.530 Ratings1.08 Ratings
Visual customization7.932 Ratings1.08 Ratings
CMS8.531 Ratings1.07 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Adobe Commerce (Magento Commerce)
7.0
31 Ratings
8% below category average
Shift4Shop
1.0
8 Ratings
153% below category average
Abandoned cart recovery7.026 Ratings1.06 Ratings
Checkout user experience7.131 Ratings1.08 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Adobe Commerce (Magento Commerce)
9.1
31 Ratings
9% above category average
Shift4Shop
1.0
8 Ratings
157% below category average
eCommerce security9.131 Ratings1.08 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Adobe Commerce (Magento Commerce)
7.4
30 Ratings
1% below category average
Shift4Shop
1.3
8 Ratings
141% below category average
Promotions & discounts8.730 Ratings1.08 Ratings
Personalized recommendations6.727 Ratings1.07 Ratings
SEO6.827 Ratings1.98 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Adobe Commerce (Magento Commerce)
8.9
32 Ratings
13% above category average
Shift4Shop
1.0
8 Ratings
154% below category average
Multi-site management9.826 Ratings1.04 Ratings
Order processing9.731 Ratings1.07 Ratings
Inventory management8.731 Ratings1.06 Ratings
Shipping7.929 Ratings1.07 Ratings
Custom functionality8.431 Ratings1.08 Ratings
Best Alternatives
Adobe Commerce (Magento Commerce)Shift4Shop
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Commerce (Magento Commerce)Shift4Shop
Likelihood to Recommend
7.9
(40 ratings)
1.0
(9 ratings)
Likelihood to Renew
9.8
(8 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe Commerce (Magento Commerce)Shift4Shop
Likelihood to Recommend
Adobe
Ultimately, if a company is looking for a solid industry-known E-Commerce system, Magento Commerce does exactly what it's intended to do. The headaches start when your company wants to start getting granular in customizations of the platform to meet specific business needs (which every company eventually has). This becomes a major issue down the road when trying to upgrade said customizations as the core software updates.
Read full review
Shift4
At this point I would recommend looking elsewhere - 8 years with a platform and finally have to switch due to the unreliability is not something a business likes to do! They should sell the platform to a company that actually cares about owning an ecommerce builder. Research Shift4 - the parent
Read full review
Pros
Adobe
  • Magento Commerce Cloud allows us to develop our own custom solutions for problems that we need solved.
  • Magento Commerce Cloud can also be integrated with many of the third part vendors that we use. This has made many implementations go very smoothly and tends to be much quicker than developing our own custom solution.
  • There are many features available right out of the box. Many of them we have not implemented yet, but it is great to have them available to us when we are ready.
Read full review
Shift4
  • Membership rewards (a points awarding system) is really easy to set up and manage
  • Gift certificate issuance and redemption is simple to use and manage
  • Site design and redesign is straightforward and they are very helpful with design packages to customize.
  • They offer comprehensive SEO services and are very knowledgeable about how to engage customers and create traffic.
Read full review
Cons
Adobe
  • The platform is difficult to tune and can be slow. Even with expensive best in class hardware the platform performance can be an issue. Even with caching poor coding can lead to unacceptable performance and user experiences.
  • The total cost of ownership for the platform can be quite high as a great deal of technical expertise is required to modify, develop, troubleshoot and maintain the platform. The costs of initial development are only a down payment on what a Magento store will cost. For mid size companies with substantial web revenues this can be overcome for smaller businesses the total cost of ownership may be prohibitive.
  • Security of the platform can be an issue. Magento is often targeted by hackers and much of the security is the responsibility of the store owner.
Read full review
Shift4
  • Page structure is all over the place. It can be difficult to find where to go to make page edits.
  • Base platform isn't very robust and requires multiple add-ons in order to add CRM, Taxes, and other capabilities
  • Reporting isn't very strong, necessitating outside analytics
  • File system is also pretty wonky and feels very primitive
  • Customer service and technical help leaves MUCH to be desired.
  • Not as many supported add-ons/plug-ins as other platforms, and many of them cost additional fees. Many of them also don't seamlessly integrate, meaning you'll need to dev the integration yourself.
  • In general, what you see in the WYSIWYG is not what you get.
  • Order System is not very intuitive for the modern era
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Likelihood to Renew
Adobe
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Read full review
Shift4
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Read full review
Usability
Adobe
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
Read full review
Shift4
No answers on this topic
Support Rating
Adobe
The technical service was impeccable. They were on point and were very knowledgeable.
Read full review
Shift4
No answers on this topic
Online Training
Adobe
Great value for an flexible, open source platform.
Read full review
Shift4
No answers on this topic
Alternatives Considered
Adobe
Magento scales much better than any of the other software when it comes to very large e-commerce websites. But all the other options are more user-friendly for smaller sites as there is a bit of a learning curve in learning to manage Magento. Customization is better along with WooCommerce and OpenCart as self-hosted solutions vs. BigCommerce and Shopify which are hosted. Magento should be the first choice for large, extensive e-commerce solutions,but for smaller stores, I would recommend the others first.
Read full review
Shift4
We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!
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Return on Investment
Adobe
  • Magento definitely lets us get a return on our investment. Because we have developers who can customize Magento to our needs, we have been able to create a beautiful and effective website, run promotions, and serve up customized product display pages that are effective and beautifully branded.
  • Magento has also caused a lot of time to be invested in doing something that seems simple, but without a lot of knowledge, end up taking far more time than could otherwise be better-spent.
  • We have had to outsource some of our development work due to Magento being developer-focused rather than marketer/merchandiser-focused. I've used other website management software that is comparable to Magento's capabilities but is far easier to use, that even someone like me (with basic HTML/CSS skills) can customize the front-end without requiring a back-end developer to intervene.
Read full review
Shift4
  • Because 3dcart ended up not being the best for our business, we decided to go with BigCommerce instead.
  • It was an excellent platform to consider, and we tried it for a time but quickly realized it did not provide what our business needed.
Read full review
ScreenShots

Shift4Shop Screenshots

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