What users are saying about
10 Ratings
21 Ratings
10 Ratings
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Score 6.5 out of 100
21 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

3dcart

They seem to be very well suited to startup websites.We need to almost threaten to leave to get them to pay attention to us, a 10-year customer and a larger company. When they do pay attention, we pretty much got the royal treatment. When we have brought new ideas and concepts to them, they make us pay for the upgrade, then offer that upgrade to all other customers. Essentially we fell like we are funding their R&D at times.
Anonymous | TrustRadius Reviewer

Miva

How many products are in the store? What type of products do you sell,
and do they have any variations/attributes (eg size, color, model #,
etc)? How much traffic does your store get monthly, or what are your monthly sales? What methods of
payment do you offer? What shipping methods do you offer for your
orders? Do you offer affiliate accounts? How custom of a design are you looking for?Miva is very well suited for small business to enterprise level business sites or for stores that require lots of customization
Chris Janus | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

3dcart
6.8
Miva
Product catalog & listings
3dcart
7.5
Miva
Product management
3dcart
6.5
Miva
Bulk product upload
3dcart
8.0
Miva
Branding
3dcart
7.0
Miva
Mobile storefront
3dcart
7.5
Miva
Product variations
3dcart
7.0
Miva
Website integration
3dcart
7.0
Miva
Visual customization
3dcart
5.1
Miva
CMS
3dcart
6.0
Miva

Online Shopping Cart

3dcart
6.5
Miva
Abandoned cart recovery
3dcart
6.0
Miva
Checkout user experience
3dcart
7.0
Miva

Online Payment System

3dcart
9.0
Miva
eCommerce security
3dcart
9.0
Miva

eCommerce Marketing

3dcart
6.2
Miva
Promotions & discounts
3dcart
7.0
Miva
Personalized recommendations
3dcart
5.0
Miva
SEO
3dcart
6.5
Miva

eCommerce Business Management

3dcart
6.7
Miva
Multi-site management
3dcart
6.5
Miva
Order processing
3dcart
7.5
Miva
Inventory management
3dcart
6.0
Miva
Shipping
3dcart
8.5
Miva
Custom functionality
3dcart
5.0
Miva

Pros

3dcart

  • 3dcart is a more basic website tool that can get customers started quickly.
  • It only has a certain amount of options, making it an ok tool to use if you don't need a particularly large website.
Anonymous | TrustRadius Reviewer

Miva

  • The ability to quickly change the look and feel of any given page in the store. The storefront, category, product description, and all checkout pages are easily customize-able using simple HTML language.
  • With minimal effort, more sophisticated changes and behaviors of the store can be modified using MivaScript, the language Miva Merchant is built upon.
  • New features are very easy to add using a huge selection of 3rd party feature modules that typically sell for less that $100. Miva has so many features already built in, but if there is a major common feature not already in the code, it's almost a sure bet that there is a affordable and easy to install module that will meet your e-commerce business requirements.
  • Miva corporation provides a high level of free support 7 days a week and 24 hours a day.
Steven Seale | TrustRadius Reviewer

Cons

3dcart

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers | TrustRadius Reviewer

Miva

  • Prospective and established merchants considering the Miva platform should be warned that they've recently implemented an onerous new fee when more than one person accesses the store admin area at any given time. Specifically, Miva merchants will now be on the hook for $50 per additional simultaneous user per month. If we had remained on Miva, this would have increased our annual costs of using the platform by at least $3,000, perhaps more. The president of Miva claims this is standard for SaaS e-commerce platforms, but I know of none that do and this change makes their platform incredibly unattractive for merchants who expect their business to grow in the future. Furthermore, certain third-party services can be detected by the Miva HQ tracking system as admin users, also triggering an additional seat fee.
  • Exorbitant pricing for adding some basic features that feels like a petty cash grab. For instance, we opted for the $1,000 mobile optimization package and received a bare bones mobile-friendly site with no appearance refinements aside from crudely plopping our logo at the top. They forgot to optimize a few key pages, like the product search results, and it seemed like whoever did it rushed through the work in an hour or two. Other projects they helped with went better, but there's frequently minor coding errors we've had to clean up ourselves.
  • Features released with updates practically always require developer assistance to test and properly enable.
  • Issues that should be treated as bugs are instead left for third-party modules to correct. For example, if a wholesale customer adds items to their cart before logging in, those items retain the standard retail price when the order is placed. We informed Miva tech support of this, expecting that they might look into fixing the problem, but were instead told that we should buy an add-on module that forces a cart recalculation at checkout. Why should this be the responsibility of an extra module to correct? It should be noted that a year or two ago Miva purchased the Emporium Plus plugin catalog, including the cart recalculation module, yet that is still omitted from the core platform.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

3dcart

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans | TrustRadius Reviewer

Miva

Miva 7.7
Based on 15 answers
For most clients, the MIVA Merchant platform, in combination with 3rd party plugins from ADS, Emporium Plus, eMediaSales and Sebenza, has all of the bells and whistles they need. While MIVA is lacking in a mobile friendly option and the ability to easily sell soft goods like mp3's or eBooks, these additions are coming to MIVA soon. The lack of connectivity to popular POS systems is also a negative for us. We will certainly continue to offer MIVA Merchant to clients.
Timothy Schneider | TrustRadius Reviewer

Usability

3dcart

No score
No answers yet
No answers on this topic

Miva

Miva 2.1
Based on 3 answers
Miva Merchant allow individual of various skills to create the perfect online store! The wizards inside Miva Merchant that has step by step allow someone with little or no programming skills to a skilled programmer who can customize to his or her heart content.
Anonymous | TrustRadius Reviewer

Reliability and Availability

3dcart

No score
No answers yet
No answers on this topic

Miva

Miva 9.0
Based on 1 answer
I work with multiple Miva sites daily, and uptime is fantastic. Outages are rare from my experience, and any issues have generally been short and handled quickly.
Chris Janus | TrustRadius Reviewer

Support Rating

3dcart

No score
No answers yet
No answers on this topic

Miva

Miva 5.1
Based on 2 answers
An overwhelming majority of the support technicians are top-notch. One or two key exceptions stand out, but even those are typically fine - just occasionally wrong or unhelpful. Overall I seem to get quick and useful support, whether it's for the software or a web hosting-based need.
Susan Petracco | TrustRadius Reviewer

Implementation Rating

3dcart

No score
No answers yet
No answers on this topic

Miva

Miva 6.0
Based on 4 answers
Creating the Miva store originally took a reasonable amount of time, 2-3 months, but we were unable to migrate our orders and customer accounts from the old platform. Additional refinements were required over the following 6 months to refine the functionality and features so that they worked properly for our store and fulfillment process.
Anonymous | TrustRadius Reviewer

Alternatives Considered

3dcart

While Shopify is pretty slick in operation, Shopify's fees are way, way, way too expensive compared to 3Dcart.Magento required a hefty redesign price Tag. BigCommerce seemed like overkill for our needs as an e-commerce company. Big Commerce has some very good material to help you decide on how to pick an e-commerce engine that was helpful to us.
Anonymous | TrustRadius Reviewer

Miva

Miva Merchant has it's own language which had a high learning curve for me to understand. Customize the template to match a html/css static site was difficult because you needed those Miva Merchant code pieces to be in the correct places. Now that I'm older and wiser, I no longer work for that company and I use WordPress and Woocommerce to build e-commerce and it's much easier for me to understand. Once you know how to customize a WordPress template, Woocommerce is so easy to understand
Anonymous | TrustRadius Reviewer

Scalability

3dcart

No score
No answers yet
No answers on this topic

Miva

Miva 10.0
Based on 1 answer
Miva has proven to be a great solution for smaller mom-and-pop stores through large enterprise-class businesses with tens of thousands of products. Performance is just as strong on enterprise-class stores as on considerably smaller stores, and an increasing number of marketing/sales tools are continually being added to the core Miva functionality to keep up with current marketplace demands.
Chris Janus | TrustRadius Reviewer

Return on Investment

3dcart

  • Because 3dcart ended up not being the best for our business, we decided to go with BigCommerce instead.
  • It was an excellent platform to consider, and we tried it for a time but quickly realized it did not provide what our business needed.
Anonymous | TrustRadius Reviewer

Miva

  • Running a business in general (and this applies to e-commerce of course) involves not enough time to do too many things. Any place one can automate/streamline/ simplify some of these myriad things, you gain more time to focus on high value activities. We have found that the more we have been able to leverage Miva's capabilities (often with our own tools), the more time we can spend on marketing, sales and product development.
Gordon Currie | TrustRadius Reviewer

Screenshots

Pricing Details

3dcart

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

3dcart Editions & Modules

Edition
Startup Store$191
Basic Store$291
Plus Store$791
Power Store$1291
Pro Store$2291
  1. per month
Additional Pricing Details

Miva

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Miva Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison