MyCommerce vs. Shift4Shop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyCommerce
Score 7.0 out of 10
N/A
MyCommerce is a low cost, quick-to-market, self-service ecommerce solution that is designed for companies who sell digital products and want to take their business into the largest global markets. The vendor’s value proposition is that they take the complexity out of global ecommerce so business users can focus on delivering great products, creating a localized shopping experience, and growing their business on a global scale. The vendor says their solution meets the following…N/A
Shift4Shop
Score 2.3 out of 10
N/A
Shift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020.N/A
Pricing
MyCommerceShift4Shop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MyCommerceShift4Shop
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsShift4Shop offers a free enterprise-grade plan for US customers who use their payment processing.
More Pricing Information
Features
MyCommerceShift4Shop
Online Storefront
Comparison of Online Storefront features of Product A and Product B
MyCommerce
-
Ratings
Shift4Shop
1.0
8 Ratings
154% below category average
Product catalog & listings00 Ratings1.08 Ratings
Product management00 Ratings1.08 Ratings
Bulk product upload00 Ratings1.06 Ratings
Branding00 Ratings1.07 Ratings
Mobile storefront00 Ratings1.08 Ratings
Product variations00 Ratings1.08 Ratings
Website integration00 Ratings1.08 Ratings
Visual customization00 Ratings1.08 Ratings
CMS00 Ratings1.07 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
MyCommerce
-
Ratings
Shift4Shop
1.0
8 Ratings
153% below category average
Abandoned cart recovery00 Ratings1.06 Ratings
Checkout user experience00 Ratings1.08 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
MyCommerce
-
Ratings
Shift4Shop
1.0
8 Ratings
157% below category average
eCommerce security00 Ratings1.08 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
MyCommerce
-
Ratings
Shift4Shop
1.3
8 Ratings
141% below category average
Promotions & discounts00 Ratings1.08 Ratings
Personalized recommendations00 Ratings1.07 Ratings
SEO00 Ratings1.98 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
MyCommerce
-
Ratings
Shift4Shop
1.0
8 Ratings
154% below category average
Multi-site management00 Ratings1.04 Ratings
Order processing00 Ratings1.07 Ratings
Inventory management00 Ratings1.06 Ratings
Shipping00 Ratings1.07 Ratings
Custom functionality00 Ratings1.08 Ratings
Best Alternatives
MyCommerceShift4Shop
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MyCommerceShift4Shop
Likelihood to Recommend
7.0
(1 ratings)
1.0
(9 ratings)
Likelihood to Renew
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
MyCommerceShift4Shop
Likelihood to Recommend
Digital River
DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
Read full review
Shift4
At this point I would recommend looking elsewhere - 8 years with a platform and finally have to switch due to the unreliability is not something a business likes to do! They should sell the platform to a company that actually cares about owning an ecommerce builder. Research Shift4 - the parent
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Pros
Digital River
  • Almost fully customized templates
  • Very simple subscription flow
  • Allows to generate license on the fly using callback to back-end server
  • Very good technical support
Read full review
Shift4
  • Membership rewards (a points awarding system) is really easy to set up and manage
  • Gift certificate issuance and redemption is simple to use and manage
  • Site design and redesign is straightforward and they are very helpful with design packages to customize.
  • They offer comprehensive SEO services and are very knowledgeable about how to engage customers and create traffic.
Read full review
Cons
Digital River
  • Definitely need Web-based API to manage subscription including changes in renewal date
  • Add more languages (especially Arabic)
  • Redirect user to PayPal directly without entering to shopping cart
Read full review
Shift4
  • Page structure is all over the place. It can be difficult to find where to go to make page edits.
  • Base platform isn't very robust and requires multiple add-ons in order to add CRM, Taxes, and other capabilities
  • Reporting isn't very strong, necessitating outside analytics
  • File system is also pretty wonky and feels very primitive
  • Customer service and technical help leaves MUCH to be desired.
  • Not as many supported add-ons/plug-ins as other platforms, and many of them cost additional fees. Many of them also don't seamlessly integrate, meaning you'll need to dev the integration yourself.
  • In general, what you see in the WYSIWYG is not what you get.
  • Order System is not very intuitive for the modern era
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Likelihood to Renew
Digital River
DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
Read full review
Shift4
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
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Alternatives Considered
Digital River
We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
Read full review
Shift4
We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!
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Return on Investment
Digital River
  • Works well with credit card renewals
  • Strong fraud detection system (very important)
  • Doesn't work well with PayPal renewals
  • High enough fee
  • Overall DR is good in this area
Read full review
Shift4
  • Because 3dcart ended up not being the best for our business, we decided to go with BigCommerce instead.
  • It was an excellent platform to consider, and we tried it for a time but quickly realized it did not provide what our business needed.
Read full review
ScreenShots

Shift4Shop Screenshots

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