8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 6.5 out of 101
Based on 8 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 6.8 out of 101
Based on 4 reviews and ratings
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Likelihood to Recommend
3dcart
3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.
Owner
Snowsports Marketing GroupMarketing and Advertising, 1-10 employees
Nexternal
If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
Shipping & Social Media Administrator
Foxen Vineyard, Inc.Wine and Spirits, 11-50 employees
Feature Rating Comparison
Online Storefront
3dcart
7.3
Nexternal
—
Product catalog & listings
3dcart
8.0
Nexternal
—
Product management
3dcart
8.0
Nexternal
—
Bulk product upload
3dcart
10.0
Nexternal
—
Branding
3dcart
7.0
Nexternal
—
Mobile storefront
3dcart
7.0
Nexternal
—
Product variations
3dcart
8.0
Nexternal
—
Website integration
3dcart
5.0
Nexternal
—
Visual customization
3dcart
8.0
Nexternal
—
CMS
3dcart
5.0
Nexternal
—
Online Shopping Cart
3dcart
8.0
Nexternal
—
Checkout user experience
3dcart
8.0
Nexternal
—
Online Payment System
3dcart
9.0
Nexternal
—
eCommerce security
3dcart
9.0
Nexternal
—
eCommerce Marketing
3dcart
8.0
Nexternal
—
Promotions & discounts
3dcart
8.0
Nexternal
—
Personalized recommendations
3dcart
7.0
Nexternal
—
SEO
3dcart
9.0
Nexternal
—
eCommerce Business Management
3dcart
6.8
Nexternal
—
Order processing
3dcart
8.0
Nexternal
—
Inventory management
3dcart
5.0
Nexternal
—
Shipping
3dcart
7.0
Nexternal
—
Custom functionality
3dcart
7.0
Nexternal
—
Pros
- SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
- Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
- Media uploads - Media uploads are quick and simple and the uploader always works.
Owner
Snowsports Marketing GroupMarketing and Advertising, 1-10 employees
- I have complete control over the store, right down to the most minute detail. I can control shipping methods, discounts, coupons, customer security, compliance, and the list goes on. If you can think of it, Nexternal has already come up with a solution.
- It's a very secure platform for our customers. In this day and age, uploading personal information on the web can be a bit nerve wracking, but our customers are protected by Nexternal's system. It allows our customer to update their personal account without having to share sensitive information over the phone or email.
- It syncs perfectly with our marketing, social media, and sales tools. We use Mail Chimp, VinoVisit, VinNow, UPS, FedEx, Amazon, and ShipCompliant. Nexternal communicates perfectly with all of them, making my life so much easier. Information has to be input once and it syncs everywhere. This saves me time and reduces error.
Shipping & Social Media Administrator
Foxen Vineyard, Inc.Wine and Spirits, 11-50 employees
Cons
- 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
- There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
- It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Owner
Snowsports Marketing GroupMarketing and Advertising, 1-10 employees
- Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
- Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
- Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
Principal/Project Director
NinthVector, LLCInternet, 1-10 employees
Likelihood to Renew
No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Owner
HOCOA North AtlantaConsumer Services, 1-10 employees
Nexternal8.5
Based on 3 answers
Nexternal has been a major player in the eCommerce industry for well over a decade. Their longevity is owed to their rock-solid platform and stellar support staff. They will continue to grow their platform, providing their customers with the tools necessary for a successful online business in this ever-changing enviroment.
Principal/Project Director
NinthVector, LLCInternet, 1-10 employees
Usability
No score
No answers yet
No answers on this topic
Nexternal9.0
Based on 2 answers
I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
Shipping & Social Media Administrator
Foxen Vineyard, Inc.Wine and Spirits, 11-50 employees
Support
No score
No answers yet
No answers on this topic
Nexternal10.0
Based on 2 answers
Doreen and Lanette are my lovely ladies. They are always available and do whatever they can to make sure I am taken care of. They have always been there for me and I know they will always be there for me.
Shipping & Social Media Administrator
Foxen Vineyard, Inc.Wine and Spirits, 11-50 employees
Implementation
No score
No answers yet
No answers on this topic
Nexternal10.0
Based on 1 answer
I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
Shipping & Social Media Administrator
Foxen Vineyard, Inc.Wine and Spirits, 11-50 employees
Alternatives Considered
I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Owner
Snowsports Marketing GroupMarketing and Advertising, 1-10 employees
The majority of comparable ecommerce platforms offer similar services and tools such as unlimited products, comprehensive product display, search optimization, email campaign management, integrated shipping, taxes, B2B, multiple-storefronts, site security, social sharing/integrations, product feeds, reporting, 3rd party integrations or plugins, content management capabilities, and more. But NO other ecommerce platform offers the level of customer service that Nexternal does. Placing a call to your dedicated account rep, and having them answer the phone, and then *gasp* answer your question is just the best
Principal/Project Director
NinthVector, LLCInternet, 1-10 employees
Return on Investment
- 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
Owner
Snowsports Marketing GroupMarketing and Advertising, 1-10 employees
- Because we are a development team who focuses on integrating Nexternal with our clients' sites, we can't speak to specific ROI or conversions, however, the length of time our clients stick with Nexternal says it all - in an industry where there are no shortage of choices in platforms, we have rarely ever moved a client from Nexternal to another platform. Instead, the vast majority of our clients who use Nexternal now either started off with the platform or moved to Nexternal from a less-than platform. We have clients who have been with Nexternal for over a decade, and that's really saying something.
- In the 10+ years that we have worked with Nexternal we have developed a solid relationship that is built solely on trust. We don't get any commission for referring customers to their site, nor do they receive any commission for sending customers our way. We work together because we enjoy it and we know that the other is dependable and worthwhile.
Principal/Project Director
NinthVector, LLCInternet, 1-10 employees
Pricing Details
3dcart
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Additional Pricing Details
—Nexternal
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No