What users are saying about

3dcart

6 Ratings

Paddle

3 Ratings

3dcart

6 Ratings
Score 7.1 out of 101

Paddle

3 Ratings
Score 9.3 out of 101

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Likelihood to Recommend

3dcart

3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.
Tracy Beers profile photo

Paddle

We feel that Paddle is well suited in any software offering that requires an in-app purchase flow or a custom built subscription model. It's ease of set up and low overhead make it particularly attractive to small and medium businesses and software vendors that manage multiple products with a similar purchase pipeline.In very large platform scenarios, a fully custom solution might provide more flexibility since direct integration with the underlying payment processor can be built in-house. With this of course comes the cost of initial engineering and maintenance.
Ben Lachman profile photo

Feature Rating Comparison

Online Storefront

3dcart
7.3
Paddle
8.7
Product catalog & listings
3dcart
8.0
Paddle
9.0
Product management
3dcart
8.0
Paddle
9.0
Bulk product upload
3dcart
10.0
Paddle
Branding
3dcart
7.0
Paddle
7.5
Mobile storefront
3dcart
7.0
Paddle
9.5
Product variations
3dcart
8.0
Paddle
9.0
Website integration
3dcart
5.0
Paddle
10.0
Visual customization
3dcart
8.0
Paddle
6.5
CMS
3dcart
5.0
Paddle
9.0

Online Shopping Cart

3dcart
8.0
Paddle
9.8
Checkout user experience
3dcart
8.0
Paddle
10.0
Abandoned cart recovery
3dcart
Paddle
9.5

Online Payment System

3dcart
9.0
Paddle
10.0
eCommerce security
3dcart
9.0
Paddle
10.0

eCommerce Marketing

3dcart
8.0
Paddle
8.5
Promotions & discounts
3dcart
8.0
Paddle
8.0
Personalized recommendations
3dcart
7.0
Paddle
9.0
SEO
3dcart
9.0
Paddle

eCommerce Business Management

3dcart
6.8
Paddle
9.0
Order processing
3dcart
8.0
Paddle
10.0
Inventory management
3dcart
5.0
Paddle
8.0
Shipping
3dcart
7.0
Paddle
Custom functionality
3dcart
7.0
Paddle
8.0
Multi-site management
3dcart
Paddle
10.0

Pros

  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
Tracy Beers profile photo
  • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
  • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
  • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
  • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
Ben Lachman profile photo

Cons

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers profile photo
  • Analytics could support more flexible analysis of reported data and better custom events.
  • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
  • Sometimes communication from their front line support staff has gone to the wrong address.
Ben Lachman profile photo

Likelihood to Renew

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans profile photo
No answers on this topic

Alternatives Considered

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Tracy Beers profile photo
Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart recovery, and user suggestions are factored into their offering, their rates are more than competitive.
Ben Lachman profile photo

Return on Investment

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
Tracy Beers profile photo
  • Increased sales due to abandoned cart recovery emails, etc.
  • Allowed us to experiment with novel in-app "reward for sharing" purchase incentives
  • Reduced VAT and customer sales support cost to close to zero.
Ben Lachman profile photo

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Paddle

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details