What users are saying about

3dcart

5 Ratings

Paddle

3 Ratings

3dcart

5 Ratings
Score 6.4 out of 101

Paddle

3 Ratings
Score 9.3 out of 101

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Likelihood to Recommend

3dcart

3dcart is well suited to getting a site up and running quickly with shopping cart capabilities. The merchant account set up was easy and there are inventory and shipping capabilities, as well. It is a very powerful tool for a small business without full time IT support on staff. While I did not have many products, it seemed like a merchant with a large inventory would have to spend a great deal of time on setting up the store

Paddle

We feel that Paddle is well suited in any software offering that requires an in-app purchase flow or a custom built subscription model. It's ease of set up and low overhead make it particularly attractive to small and medium businesses and software vendors that manage multiple products with a similar purchase pipeline.In very large platform scenarios, a fully custom solution might provide more flexibility since direct integration with the underlying payment processor can be built in-house. With this of course comes the cost of initial engineering and maintenance.

Feature Rating Comparison

Online Storefront

3dcart
7.0
Paddle
8.7
Product catalog & listings
3dcart
8.0
Paddle
9.0
Product management
3dcart
8.0
Paddle
9.0
Branding
3dcart
6.0
Paddle
7.5
Mobile storefront
3dcart
6.0
Paddle
9.5
Product variations
3dcart
8.0
Paddle
9.0
Website integration
3dcart
7.0
Paddle
10.0
Visual customization
3dcart
6.0
Paddle
6.5
CMS
3dcart
Paddle
9.0

Online Shopping Cart

3dcart
9.0
Paddle
9.8
Checkout user experience
3dcart
9.0
Paddle
10.0
Abandoned cart recovery
3dcart
Paddle
9.5

Online Payment System

3dcart
8.0
Paddle
10.0
eCommerce security
3dcart
8.0
Paddle
10.0

eCommerce Marketing

3dcart
7.5
Paddle
8.5
Promotions & discounts
3dcart
10.0
Paddle
8.0
SEO
3dcart
5.0
Paddle
Personalized recommendations
3dcart
Paddle
9.0

eCommerce Business Management

3dcart
8.0
Paddle
9.0
Custom functionality
3dcart
8.0
Paddle
8.0
Multi-site management
3dcart
Paddle
10.0
Order processing
3dcart
Paddle
10.0
Inventory management
3dcart
Paddle
8.0

Pros

  • Strong shopping cart capabilities, with all types of promotions and discounting capabilities. Easy to set up the promotion and implement the campaign.
  • Integration with our email provider to be able to segment buyers based on timing of purchase.
  • Easy to use blog, was able to set up each post simply and create SEO/Meta tags associated with each post.
  • Products set up was easy and there are options for categories and classes to make setting up the store easy.
  • Easy to use for someone with no programming skills.
  • macOS application licensing/trials
  • JavaScript-based purchase page for web
  • Webhooks

Cons

  • Using images on the site and in the blog was a cumbersome process. The upload was easy enough, but finding and using the image after upload was terrible. The navigation of the images was difficult and there were no sort functions.
  • For a simple site without the need for a log in admin or shipping, these functions and capabilities were not easily hidden or removed. You needed to have a programmer go into the code to remove them. For a tool like 3dcart, it seemed to be something they could have taken care of with check boxes in the settings.
  • While expected, the templates available were very basic and simple. To enhance the look of your site, you will need a programmer or pay for the premium templates.
  • Paddle support can be better
  • Paddle documentation lacks some important information
  • Mac analytics is very basic and limited

Likelihood to Renew

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
No answers on this topic

Alternatives Considered

Selected 3DCart based on price point and ease of getting started. Gave a two week free trial to make sure I could get it set up. Seemed easier than other options and had room to grow if I need more capabilities. It also integrated with QuckBooks, FaceBook and Auth.net which were all part of the package right from the start.
We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.

Return on Investment

  • Enhanced customer service with ticket system.
  • Was able to quickly set up shop and get started on the web.
  • Paddle takes only 5% of sales, in comparison to 30% as Apple does.
  • We added browser extension in-app purchases thanks to Paddle, which now generate our revenue.

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Paddle

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details