What users are saying about

3dcart

5 Ratings

PrestaShop

15 Ratings

3dcart

5 Ratings
Score 6.4 out of 101

PrestaShop

15 Ratings
Score 7.6 out of 101

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Likelihood to Recommend

3dcart

3dcart is well suited to getting a site up and running quickly with shopping cart capabilities. The merchant account set up was easy and there are inventory and shipping capabilities, as well. It is a very powerful tool for a small business without full time IT support on staff. While I did not have many products, it seemed like a merchant with a large inventory would have to spend a great deal of time on setting up the store

PrestaShop

Prestashop is ideal for a simple store and does not require many changes in the template that has been selected.

Feature Rating Comparison

Online Storefront

3dcart
7.0
PrestaShop
6.4
Product catalog & listings
3dcart
8.0
PrestaShop
7.9
Product management
3dcart
8.0
PrestaShop
7.1
Branding
3dcart
6.0
PrestaShop
4.4
Mobile storefront
3dcart
6.0
PrestaShop
6.2
Product variations
3dcart
8.0
PrestaShop
6.2
Website integration
3dcart
7.0
PrestaShop
7.4
Visual customization
3dcart
6.0
PrestaShop
4.3
Bulk product upload
3dcart
PrestaShop
5.9
CMS
3dcart
PrestaShop
8.3

Online Shopping Cart

3dcart
9.0
PrestaShop
8.0
Checkout user experience
3dcart
9.0
PrestaShop
8.0
Abandoned cart recovery
3dcart
PrestaShop
8.0

Online Payment System

3dcart
8.0
PrestaShop
7.4
eCommerce security
3dcart
8.0
PrestaShop
7.4

eCommerce Marketing

3dcart
7.5
PrestaShop
7.4
Promotions & discounts
3dcart
10.0
PrestaShop
7.5
SEO
3dcart
5.0
PrestaShop
7.4
Personalized recommendations
3dcart
PrestaShop
7.4

eCommerce Business Management

3dcart
8.0
PrestaShop
5.8
Custom functionality
3dcart
8.0
PrestaShop
4.7
Multi-site management
3dcart
PrestaShop
3.1
Order processing
3dcart
PrestaShop
7.5
Inventory management
3dcart
PrestaShop
7.2
Shipping
3dcart
PrestaShop
6.5

Pros

  • Strong shopping cart capabilities, with all types of promotions and discounting capabilities. Easy to set up the promotion and implement the campaign.
  • Integration with our email provider to be able to segment buyers based on timing of purchase.
  • Easy to use blog, was able to set up each post simply and create SEO/Meta tags associated with each post.
  • Products set up was easy and there are options for categories and classes to make setting up the store easy.
  • Easy to use for someone with no programming skills.
  • Easy to install and have up quickly.
  • Lots of potential for customization and development overrides to shape the system the way it is needed.
  • Constant upgrades and bug fixes.
  • Lots of add-ons to choose.

Cons

  • Using images on the site and in the blog was a cumbersome process. The upload was easy enough, but finding and using the image after upload was terrible. The navigation of the images was difficult and there were no sort functions.
  • For a simple site without the need for a log in admin or shipping, these functions and capabilities were not easily hidden or removed. You needed to have a programmer go into the code to remove them. For a tool like 3dcart, it seemed to be something they could have taken care of with check boxes in the settings.
  • While expected, the templates available were very basic and simple. To enhance the look of your site, you will need a programmer or pay for the premium templates.
  • Documentation and support needs to be updated and expanded. There's a lack of books, and the only support aside from the forum is official prestashop support, which is not cheap. The system is too massive to have such little support.
  • Too many things can go wrong with too little explanation as to why. Too much time is wasted trying to figure out why prestashop isn't working as intended because of this. Seems that most of the questions online are people fumbling around with vague issues and errors and no explanation.
  • Code should either be organized more intuitively, or there should be more help outlining what is going on during runtime for debug purposes. Why is there not a built in way to display the tpl that is being loaded in each section? I tried figuring out how to do it myself using the documentation but gave up. Instead I have to swim through the entire code to figure out how to do it myself. Should not be this complicated.
  • Too many things can go wrong when transferring or copying the website, which essentially breaks everything. Again, too little help and messages explaining why things don't work. Internet search shows that this is a common issue.

Likelihood to Renew

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
No answers on this topic

Alternatives Considered

Selected 3DCart based on price point and ease of getting started. Gave a two week free trial to make sure I could get it set up. Seemed easier than other options and had room to grow if I need more capabilities. It also integrated with QuckBooks, FaceBook and Auth.net which were all part of the package right from the start.
We did not select it, the team before us selected it because it was free. All development was outsourced to a prestashop team.

Return on Investment

  • Enhanced customer service with ticket system.
  • Was able to quickly set up shop and get started on the web.
  • Not sure, it is the only e-commerce platform we have used.

Screenshots

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PrestaShop

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details