10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 6.5 out of 100
Based on 10 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 3 reviews and ratings
Likelihood to Recommend
3dcart
They seem to be very well suited to startup websites.We need to almost threaten to leave to get them to pay attention to us, a 10-year customer and a larger company. When they do pay attention, we pretty much got the royal treatment. When we have brought new ideas and concepts to them, they make us pay for the upgrade, then offer that upgrade to all other customers. Essentially we fell like we are funding their R&D at times.

Verified User
C-Level Executive in Corporate
Wholesale Company, 11-50 employeesShipperHQ
ShipperHQ is almost too heavy-handed for our use case. We are only a single-origin shipper so we don't need the advanced functionality of multi-origin or drop-shipping. It is suited much better for organizations that have multiple origins or that use drop-ship facilities, or even a company managing multiple different eCommerce websites. We opted to go with it because of its great reviews, combined with less than stellar reviews of the competition.

Verified User
Administrator in Marketing
Health, Wellness and Fitness Company, 1-10 employeesFeature Rating Comparison
Online Storefront
3dcart
6.8
ShipperHQ
10.0
Product catalog & listings
3dcart
7.5
ShipperHQ
—
Product management
3dcart
6.5
ShipperHQ
—
Bulk product upload
3dcart
8.0
ShipperHQ
—
Branding
3dcart
7.0
ShipperHQ
—
Mobile storefront
3dcart
7.5
ShipperHQ
—
Product variations
3dcart
7.0
ShipperHQ
—
Website integration
3dcart
7.0
ShipperHQ
10.0
Visual customization
3dcart
5.1
ShipperHQ
—
CMS
3dcart
6.0
ShipperHQ
—
Online Shopping Cart
3dcart
6.5
ShipperHQ
—
Abandoned cart recovery
3dcart
6.0
ShipperHQ
—
Checkout user experience
3dcart
7.0
ShipperHQ
—
Online Payment System
3dcart
9.0
ShipperHQ
—
eCommerce security
3dcart
9.0
ShipperHQ
—
eCommerce Marketing
3dcart
6.2
ShipperHQ
—
Promotions & discounts
3dcart
7.0
ShipperHQ
—
Personalized recommendations
3dcart
5.0
ShipperHQ
—
SEO
3dcart
6.5
ShipperHQ
—
eCommerce Business Management
3dcart
6.7
ShipperHQ
8.2
Multi-site management
3dcart
6.5
ShipperHQ
—
Order processing
3dcart
7.5
ShipperHQ
—
Inventory management
3dcart
6.0
ShipperHQ
—
Shipping
3dcart
8.5
ShipperHQ
10.0
Custom functionality
3dcart
5.0
ShipperHQ
6.3
Pros
3dcart
- 3dcart is a more basic website tool that can get customers started quickly.
- It only has a certain amount of options, making it an ok tool to use if you don't need a particularly large website.

Verified User
Employee in Marketing
Printing Company, 51-200 employeesShipperHQ
- It is easy to batch process orders.
- It quickly calculates rates to compare.
- It is easy to keep track of orders for future review.
Co-owner
Ninja PyrateSporting Goods, 1-10 employees
Cons
3dcart
- 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
- There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
- It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Owner
Snowsports Marketing GroupMarketing and Advertising, 1-10 employees
ShipperHQ
- The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
- I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
- I would also like to see the option for adding shipping rules if shipping management was integrated.
Operations Manager
Red Hawk RiflesSporting Goods, 1-10 employees
Likelihood to Renew
3dcart
No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Owner
HOCOA North AtlantaConsumer Services, 1-10 employees
ShipperHQ
ShipperHQ 10.0
Based on 1 answer
I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.

Verified User
Administrator in Marketing
Health, Wellness and Fitness Company, 1-10 employeesUsability
3dcart
No score
No answers yet
No answers on this topic
ShipperHQ
ShipperHQ 8.0
Based on 1 answer
I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.

Verified User
Administrator in Marketing
Health, Wellness and Fitness Company, 1-10 employeesSupport Rating
3dcart
No score
No answers yet
No answers on this topic
ShipperHQ
ShipperHQ 10.0
Based on 1 answer
Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.

Verified User
Administrator in Marketing
Health, Wellness and Fitness Company, 1-10 employeesAlternatives Considered
3dcart
While Shopify is pretty slick in operation, Shopify's fees are way, way, way too expensive compared to 3Dcart.Magento required a hefty redesign price Tag. BigCommerce seemed like overkill for our needs as an e-commerce company. Big Commerce has some very good material to help you decide on how to pick an e-commerce engine that was helpful to us.

Verified User
C-Level Executive in Corporate
Wholesale Company, 11-50 employeesShipperHQ
USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.
Co-owner
Ninja PyrateSporting Goods, 1-10 employees
Return on Investment
3dcart
- Because 3dcart ended up not being the best for our business, we decided to go with BigCommerce instead.
- It was an excellent platform to consider, and we tried it for a time but quickly realized it did not provide what our business needed.

Verified User
Employee in Marketing
Printing Company, 51-200 employeesShipperHQ
- ShipperHQ is reliable and requires little to no maintenance, which for a small crew like ours is invaluable.
- ShipperHQ also offers the option to display either retail shipping rates or our discounted rates to our customers. This is handy because we can display those discounted rates, which results in higher conversion and fewer abandoned carts due to high shipping costs.
- One negative, however, is that since ShipperHQ lacks the ability to manage shipments, we have had to use another third party app which increases overhead.
Operations Manager
Red Hawk RiflesSporting Goods, 1-10 employees
Pricing Details
3dcart
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
3dcart Editions & Modules
Edition
Startup Store | $191 |
---|---|
Basic Store | $291 |
Plus Store | $791 |
Power Store | $1291 |
Pro Store | $2291 |
- per month
Additional Pricing Details
—ShipperHQ
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$250.00*
* hour
ShipperHQ Editions & Modules
Edition
Essentials Plan | $100.001 |
---|---|
Standard Plan | $250.001 |
Pro Plan | $400.001 |
Enterprise | call for pricing1 |
- month