What users are saying about

3dcart vs ShipperHQ

3dcart
9 Ratings
ShipperHQ
3 Ratings

3dcart

9 Ratings
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Score 6.4 out of 100

Based on 9 reviews and ratings

ShipperHQ

3 Ratings
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Score 8.4 out of 100

Based on 3 reviews and ratings

Likelihood to Recommend

3dcart

They seem to be very well suited to startup websites.We need to almost threaten to leave to get them to pay attention to us, a 10-year customer and a larger company. When they do pay attention, we pretty much got the royal treatment. When we have brought new ideas and concepts to them, they make us pay for the upgrade, then offer that upgrade to all other customers. Essentially we fell like we are funding their R&D at times.

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Anonymous | TrustRadius Reviewer
Verified User
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ShipperHQ

ShipperHQ is almost too heavy-handed for our use case. We are only a single-origin shipper so we don't need the advanced functionality of multi-origin or drop-shipping. It is suited much better for organizations that have multiple origins or that use drop-ship facilities, or even a company managing multiple different eCommerce websites. We opted to go with it because of its great reviews, combined with less than stellar reviews of the competition.

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Anonymous | TrustRadius Reviewer
Verified User
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Feature Rating Comparison

Online Storefront

3dcart
6.9
ShipperHQ
10.0
Product catalog & listings
3dcart
7.6
ShipperHQ
—
Product management
3dcart
6.7
ShipperHQ
—
Bulk product upload
3dcart
8.3
ShipperHQ
—
Branding
3dcart
7.0
ShipperHQ
—
Mobile storefront
3dcart
7.4
ShipperHQ
—
Product variations
3dcart
7.2
ShipperHQ
—
Website integration
3dcart
6.7
ShipperHQ
10.0
Visual customization
3dcart
5.5
ShipperHQ
—
CMS
3dcart
5.8
ShipperHQ
—

Online Shopping Cart

3dcart
6.6
ShipperHQ
—
Abandoned cart recovery
3dcart
6.0
ShipperHQ
—
Checkout user experience
3dcart
7.2
ShipperHQ
—

Online Payment System

3dcart
9.0
ShipperHQ
—
eCommerce security
3dcart
9.0
ShipperHQ
—

eCommerce Marketing

3dcart
6.5
ShipperHQ
—
Promotions & discounts
3dcart
7.2
ShipperHQ
—
Personalized recommendations
3dcart
5.3
ShipperHQ
—
SEO
3dcart
6.9
ShipperHQ
—

eCommerce Business Management

3dcart
6.7
ShipperHQ
8.2
Multi-site management
3dcart
6.5
ShipperHQ
—
Order processing
3dcart
7.6
ShipperHQ
—
Inventory management
3dcart
5.7
ShipperHQ
—
Shipping
3dcart
8.3
ShipperHQ
10.0
Custom functionality
3dcart
5.3
ShipperHQ
6.5

Pros

3dcart

  • 3dcart is a more basic website tool that can get customers started quickly.
  • It only has a certain amount of options, making it an ok tool to use if you don't need a particularly large website.

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Anonymous | TrustRadius Reviewer
Verified User
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ShipperHQ

  • It is easy to batch process orders.
  • It quickly calculates rates to compare.
  • It is easy to keep track of orders for future review.

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Krisstina Hawks | TrustRadius Reviewer
Krisstina Hawks
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Cons

3dcart

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.

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Tracy Beers | TrustRadius Reviewer
Tracy Beers
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ShipperHQ

  • The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
  • I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
  • I would also like to see the option for adding shipping rules if shipping management was integrated.

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Nick Hunter | TrustRadius Reviewer
Nick Hunter
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Likelihood to Renew

3dcart

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.

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Mark Madans | TrustRadius Reviewer
Mark Madans
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ShipperHQ

ShipperHQ 10.0
Based on 1 answer
I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.

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Anonymous | TrustRadius Reviewer
Verified User
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Usability

3dcart

No score
No answers yet
No answers on this topic

ShipperHQ

ShipperHQ 8.0
Based on 1 answer
I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

3dcart

No score
No answers yet
No answers on this topic

ShipperHQ

ShipperHQ 10.0
Based on 1 answer
Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.

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Anonymous | TrustRadius Reviewer
Verified User
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Alternatives Considered

3dcart

While Shopify is pretty slick in operation, Shopify's fees are way, way, way too expensive compared to 3Dcart.Magento required a hefty redesign price Tag. BigCommerce seemed like overkill for our needs as an e-commerce company. Big Commerce has some very good material to help you decide on how to pick an e-commerce engine that was helpful to us.

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Anonymous | TrustRadius Reviewer
Verified User
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ShipperHQ

USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.

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Krisstina Hawks | TrustRadius Reviewer
Krisstina Hawks
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Return on Investment

3dcart

  • Because 3dcart ended up not being the best for our business, we decided to go with BigCommerce instead.
  • It was an excellent platform to consider, and we tried it for a time but quickly realized it did not provide what our business needed.

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Anonymous | TrustRadius Reviewer
Verified User
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ShipperHQ

  • ShipperHQ is reliable and requires little to no maintenance, which for a small crew like ours is invaluable.
  • ShipperHQ also offers the option to display either retail shipping rates or our discounted rates to our customers. This is handy because we can display those discounted rates, which results in higher conversion and fewer abandoned carts due to high shipping costs.
  • One negative, however, is that since ShipperHQ lacks the ability to manage shipments, we have had to use another third party app which increases overhead.

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Nick Hunter | TrustRadius Reviewer
Nick Hunter
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Pricing Details

3dcart

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

3dcart Editions & Modules

—
Additional Pricing Details
—

ShipperHQ

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$250*

* hour

ShipperHQ Editions & Modules

Edition
Essentials Plan$1001
Standard Plan$2501
Pro Plan$4001
Enterprisecall for pricing1
  1. month
Additional Pricing Details
Pricing may vary per platform as feature availability can vary per platform. For more information visit https://shipperhq.com/pricing.

Rating Summary

Likelihood to Recommend

3dcart
6.3
ShipperHQ
8.4

Likelihood to Renew

3dcart
—
ShipperHQ
10.0

Usability

3dcart
—
ShipperHQ
8.0

Support Rating

3dcart
—
ShipperHQ
10.0

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