What users are saying about

3dcart

5 Ratings

Skubana

3 Ratings

3dcart

5 Ratings
Score 6.4 out of 101

Skubana

3 Ratings
Score 7.1 out of 101

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Likelihood to Recommend

3dcart

3dcart is well suited to getting a site up and running quickly with shopping cart capabilities. The merchant account set up was easy and there are inventory and shipping capabilities, as well. It is a very powerful tool for a small business without full time IT support on staff. While I did not have many products, it seemed like a merchant with a large inventory would have to spend a great deal of time on setting up the store

Skubana

Perfect for mid-size ecommerce sellers who sell on multiple channels and have enough SKUs to make an inventory management system necessary.

Feature Rating Comparison

Online Storefront

3dcart
7.0
Skubana
Product catalog & listings
3dcart
8.0
Skubana
Product management
3dcart
8.0
Skubana
Branding
3dcart
6.0
Skubana
Mobile storefront
3dcart
6.0
Skubana
Product variations
3dcart
8.0
Skubana
Website integration
3dcart
7.0
Skubana
Visual customization
3dcart
6.0
Skubana

Online Shopping Cart

3dcart
9.0
Skubana
Checkout user experience
3dcart
9.0
Skubana

Online Payment System

3dcart
8.0
Skubana
eCommerce security
3dcart
8.0
Skubana

eCommerce Marketing

3dcart
7.5
Skubana
Promotions & discounts
3dcart
10.0
Skubana
SEO
3dcart
5.0
Skubana

eCommerce Business Management

3dcart
8.0
Skubana
Custom functionality
3dcart
8.0
Skubana

Pros

  • Strong shopping cart capabilities, with all types of promotions and discounting capabilities. Easy to set up the promotion and implement the campaign.
  • Integration with our email provider to be able to segment buyers based on timing of purchase.
  • Easy to use blog, was able to set up each post simply and create SEO/Meta tags associated with each post.
  • Products set up was easy and there are options for categories and classes to make setting up the store easy.
  • Easy to use for someone with no programming skills.
  • Inventory syncing across multiple channels.
  • Providing important analytics and insight into channel specific metrics.
  • Because their management team are ecommerce store owners themselves, they understand which features are important and need to be added.

Cons

  • Using images on the site and in the blog was a cumbersome process. The upload was easy enough, but finding and using the image after upload was terrible. The navigation of the images was difficult and there were no sort functions.
  • For a simple site without the need for a log in admin or shipping, these functions and capabilities were not easily hidden or removed. You needed to have a programmer go into the code to remove them. For a tool like 3dcart, it seemed to be something they could have taken care of with check boxes in the settings.
  • While expected, the templates available were very basic and simple. To enhance the look of your site, you will need a programmer or pay for the premium templates.
  • Bugs. Skubana is full of them. Nothing too bad, but I often feel like I'm working for Skubana identifying issues for them to fix.
  • Pricing. They upped the price quite a bit. Make sure to negotiate. Their price skews all over the place.

Likelihood to Renew

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
No answers on this topic

Alternatives Considered

Selected 3DCart based on price point and ease of getting started. Gave a two week free trial to make sure I could get it set up. Seemed easier than other options and had room to grow if I need more capabilities. It also integrated with QuckBooks, FaceBook and Auth.net which were all part of the package right from the start.
No answers on this topic

Return on Investment

  • Enhanced customer service with ticket system.
  • Was able to quickly set up shop and get started on the web.
  • Skubana has helped us better analyze our margin on a channel-specific level. This helps us make smarter business decisions.

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Skubana

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details