What users are saying about
8 Ratings
31 Ratings
8 Ratings
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Score 7.1 out of 101
31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 3.9 out of 101

Likelihood to Recommend

3dcart

3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.
Tracy Beers profile photo

Volusion

Volusion is an adequate solution for any ecommerce website. It's comparable to all of its current major competitors in price and services, as a one-stop packaged solution that can handle every aspect of your online sales presence.
No photo available

Feature Rating Comparison

Online Storefront

3dcart
7.3
Volusion
5.3
Product catalog & listings
3dcart
8.0
Volusion
5.9
Product management
3dcart
8.0
Volusion
5.9
Bulk product upload
3dcart
10.0
Volusion
5.8
Branding
3dcart
7.0
Volusion
5.2
Mobile storefront
3dcart
7.0
Volusion
3.8
Product variations
3dcart
8.0
Volusion
6.5
Website integration
3dcart
5.0
Volusion
5.2
Visual customization
3dcart
8.0
Volusion
5.9
CMS
3dcart
5.0
Volusion
3.8

Online Shopping Cart

3dcart
8.0
Volusion
4.9
Checkout user experience
3dcart
8.0
Volusion
5.5
Abandoned cart recovery
3dcart
Volusion
4.3

Online Payment System

3dcart
9.0
Volusion
5.5
eCommerce security
3dcart
9.0
Volusion
5.5

eCommerce Marketing

3dcart
8.0
Volusion
4.3
Promotions & discounts
3dcart
8.0
Volusion
5.9
Personalized recommendations
3dcart
7.0
Volusion
3.2
SEO
3dcart
9.0
Volusion
3.8

eCommerce Business Management

3dcart
6.8
Volusion
4.6
Order processing
3dcart
8.0
Volusion
5.8
Inventory management
3dcart
5.0
Volusion
4.4
Shipping
3dcart
7.0
Volusion
5.4
Custom functionality
3dcart
7.0
Volusion
4.2
Multi-site management
3dcart
Volusion
3.0

Pros

3dcart

  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
Tracy Beers profile photo

Volusion

  • Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
  • Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
  • Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.
Ryan Forrest profile photo

Cons

3dcart

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers profile photo

Volusion

  • I would love to see a better interface with Amazon. It's awkward to use the Amazon template. I would love it if the information in Volusion could automatically populate the Amazon template.
  • I would like to see a Volusion capability that would make it fast to enter an order in Volusion at a trade show. At a recent trade show we used the PayPal app with the swipe triangle. (It required us to set up the product codes and descriptions into PayPal ahead of time.) Then later we had to enter each order into Volusion manually in order to synchronize our sales, tax and inventory. We should not have to do it twice. We do not care so much about getting all the address information, etc. People are in a hurry. It would be good enough to get their name, email address, select the product codes, let Volusion calculate the state sales tax and swipe their credit card or accept a check or cash. Done.
  • I would like to be able to grab photos that I've already posted on the website and reuse them for Instagram, Pinterest, etc. It is a time consuming process to find the original photo in my files.
  • You need to update the fields for SEO. There are limits to meta titles, meta descriptions, etc. The limits you show are too long, based on the SEO consultant that I am presently working with . Also, keywords are not used by Google anymore and you should indicate that to your clients.
Patrice Romzick profile photo

Likelihood to Renew

3dcart

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans profile photo

Volusion

Volusion 1.0
Based on 12 answers
When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.
Jose Miguel Vera profile photo

Usability

3dcart

No score
No answers yet
No answers on this topic

Volusion

Volusion 10.0
Based on 1 answer
I know what to do to add a new product, promotion or do an analysis of sales.
Patrice Romzick profile photo

Support

3dcart

No score
No answers yet
No answers on this topic

Volusion

Volusion 1.0
Based on 2 answers
The people are based in the US. There is no language barrier. They are extremely well trained and bright people. They are not under the gun to get me off the phone. They care about solving my problem then and there.

There is no other customer service organization that I have dealt with either in the US or abroad (gasp) that comes close to providing the excellent customer service that I receive from Volusion.
Patrice Romzick profile photo

Implementation

3dcart

No score
No answers yet
No answers on this topic

Volusion

Volusion 10.0
Based on 2 answers
Do it during your low season, if you have one. Test all functionality before going live. Be sure Volusion has your URL.
Patrice Romzick profile photo

Alternatives Considered

3dcart

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Tracy Beers profile photo

Volusion

Volusion provided the best overall list of features, performance history, and bang for the buck. By not being the new kid on the block, they have worked out a lot the bugs and kinks that plague many ecommerce platforms. They've also refined a system that is very user-friendly for both customers and store administrators
Cameron Renfro profile photo

Return on Investment

3dcart

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
Tracy Beers profile photo

Volusion

  • Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.
Paul Francis Jones profile photo

Screenshots

Pricing Details

3dcart

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

3dcart Editions & Modules

3dcart
Additional Pricing Details

Volusion

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Volusion Editions & Modules

Volusion
Edition
Mini
$151
Plus
$351
Pro
$751
1. per plan
Additional Pricing Details

Add comparison