What users are saying about
1 Ratings

Confluence

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Top Rated
768 Ratings
1 Ratings
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Score 7 out of 101

Confluence

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Top Rated
768 Ratings
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Score 8 out of 101

Add comparison

Likelihood to Recommend

3E Elite

3E Elite is well suited for a company or firm that has many clients and is engaged in pro bono activities, particularly one that will track pro bono time for employees and credit them for that time. Additionally, companies with large clients can use it to determine where the bulk of their business comes from.
Jeremy Abrams profile photo

Confluence

Confluence is great at democratizing content creation, managing short projects or activities, and distributing content to a large audience. It falls down due to the lack of a content creation work flow, content findability, and viewing/editing Word/Excel documents within the platform.
No photo available

Feature Rating Comparison

Project Management

3E Elite
Confluence
7.3
Task Management
3E Elite
Confluence
7.3
Gantt Charts
3E Elite
Confluence
7.4
Scheduling
3E Elite
Confluence
7.1
Workflow Automation
3E Elite
Confluence
7.6
Mobile Access
3E Elite
Confluence
7.1
Search
3E Elite
Confluence
7.2
Visual planning tools
3E Elite
Confluence
7.6

Communication

3E Elite
Confluence
7.8
Chat
3E Elite
Confluence
6.5
Notifications
3E Elite
Confluence
7.9
Discussions
3E Elite
Confluence
8.2
Surveys
3E Elite
Confluence
7.2
Internal knowledgebase
3E Elite
Confluence
8.9
Integrates with GoToMeeting
3E Elite
Confluence
6.0
Integrates with Gmail and Google Hangouts
3E Elite
Confluence
8.5
Integrates with Outlook
3E Elite
Confluence
9.0

File Sharing & Management

3E Elite
Confluence
8.1
Versioning
3E Elite
Confluence
9.1
Video files
3E Elite
Confluence
7.4
Audio files
3E Elite
Confluence
8.1
Document collaboration
3E Elite
Confluence
8.3
Access control
3E Elite
Confluence
8.3
Advanced security features
3E Elite
Confluence
8.1
Integrates with Google Drive
3E Elite
Confluence
7.6
Device sync
3E Elite
Confluence
8.3

Pros

  • Tracks time
  • Separates billable and nonbillable hours
  • Separates by Matters and clients
Jeremy Abrams profile photo
  • Collaboration. Confluence allows our entire organization to collaborate together. Instead of storing files and documents in folders, Confluence stores the files including versions, allows comments and context to be added, assigns permissions, and tracks workflows all in one place.
  • Organization. Confluence is great at keeping everything organized. Assuming you set up your structure properly, it is easy to find your place in Confluence. Furthermore, the search engine allows you to search the entire instance for information.
  • Notification. Confluence sends email notifications when you are referenced by someone else, assigned a duty, or any change is made to a page or group that you are subscribed to.
Chris Snelling, CFA profile photo

Cons

  • Being more interactive
  • Allowing for more updates when dates are submitted
  • More easily accessible tracking numbers
Jeremy Abrams profile photo
  • The tables feature is horrible. Really hard to edit, and make look nice. I end of just posting screen shots of excel.
  • It can be confusing and overwhelming for new users. I would not say it is intuitive.
Holly Wallace Nielsen profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Confluence10.0
Based on 15 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA profile photo

Usability

No score
No answers yet
No answers on this topic
Confluence9.1
Based on 4 answers
It's overall pretty straightforward and intuitive. You get a simple editing window that presents a live view of your formatted document, plus a toolbar for formatting options. If you're familiar with any word processing program (Google Docs, Word, etc) you should be able to master Confluence without much (if any) difficulty.
Sean Scott profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Confluence10.0
Based on 2 answers
It is always on, always ready. It is very adaptable and reliable.
No photo available

Performance

No score
No answers yet
No answers on this topic
Confluence10.0
Based on 1 answer
Pages load quickly. If something closes abruptly (such as the browser), it lets us know when work needs to be reviewed/saved/deleted to avoid any unintentional overrides.
No photo available

Support

No score
No answers yet
No answers on this topic
Confluence8.1
Based on 3 answers
I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.
Brian Scholer profile photo

Implementation

No score
No answers yet
No answers on this topic
Confluence9.0
Based on 1 answer
Great process overall
No photo available

Alternatives Considered

No answers on this topic
I feel that Confluence performs better when it comes to managing security and user access than most other products. The WYSIWYG tools have a better feel to them, and I like the ability to perform formatting from the keyboard through shortcuts rather than relying on mouse clicks on the various formatting tools.
Sean Scott profile photo

Scalability

No score
No answers yet
No answers on this topic
Confluence10.0
Based on 1 answer
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
No photo available

Return on Investment

  • Very little
Jeremy Abrams profile photo
  • Reduction in SharePoint usage and costs. We were running an internal SharePoint server which required extensive licensing and and maintenance costs, which disappeared after migrating to Confluence.
  • Time. Review times for documents, time searching for documents, meeting minutes preparation, etc. all were reduced by implementing Confluence.
Brian Taylor profile photo

Pricing Details

3E Elite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Confluence

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details