What users are saying about

3E Elite

1 Ratings

Confluence<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
735 Ratings

3E Elite

1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101

Confluence<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
735 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Add comparison

Likelihood to Recommend

3E Elite

3E Elite is well suited for a company or firm that has many clients and is engaged in pro bono activities, particularly one that will track pro bono time for employees and credit them for that time. Additionally, companies with large clients can use it to determine where the bulk of their business comes from.
Jeremy Abrams profile photo

Confluence

Confluence works well in a system where a lot of people are collaborating. It keeps everything organized and is located in one easy to access location. It is ideal for working on projects together. Especially projects that require information sharing. Compared to email communication, Confluence holds the information from all users. This is compared to using traditional file folders and email, whereby there are access issues and not all information is shared or searchable.
Chris Snelling, CFA profile photo

Feature Rating Comparison

Project Management

3E Elite
Confluence
7.3
Task Management
3E Elite
Confluence
7.3
Gantt Charts
3E Elite
Confluence
7.3
Scheduling
3E Elite
Confluence
7.1
Workflow Automation
3E Elite
Confluence
7.3
Mobile Access
3E Elite
Confluence
7.0
Search
3E Elite
Confluence
7.3
Visual planning tools
3E Elite
Confluence
7.5

Communication

3E Elite
Confluence
7.8
Chat
3E Elite
Confluence
6.5
Notifications
3E Elite
Confluence
7.9
Discussions
3E Elite
Confluence
8.2
Surveys
3E Elite
Confluence
7.3
Internal knowledgebase
3E Elite
Confluence
8.9
Integrates with GoToMeeting
3E Elite
Confluence
6.0
Integrates with Gmail and Google Hangouts
3E Elite
Confluence
8.5
Integrates with Outlook
3E Elite
Confluence
8.9

File Sharing & Management

3E Elite
Confluence
8.1
Versioning
3E Elite
Confluence
9.0
Video files
3E Elite
Confluence
7.3
Audio files
3E Elite
Confluence
8.0
Document collaboration
3E Elite
Confluence
8.3
Access control
3E Elite
Confluence
8.2
Advanced security features
3E Elite
Confluence
8.0
Integrates with Google Drive
3E Elite
Confluence
7.6
Device sync
3E Elite
Confluence
8.2

Pros

  • Tracks time
  • Separates billable and nonbillable hours
  • Separates by Matters and clients
Jeremy Abrams profile photo
  • Collaboration. Confluence allows our entire organization to collaborate together. Instead of storing files and documents in folders, Confluence stores the files including versions, allows comments and context to be added, assigns permissions, and tracks workflows all in one place.
  • Organization. Confluence is great at keeping everything organized. Assuming you set up your structure properly, it is easy to find your place in Confluence. Furthermore, the search engine allows you to search the entire instance for information.
  • Notification. Confluence sends email notifications when you are referenced by someone else, assigned a duty, or any change is made to a page or group that you are subscribed to.
Chris Snelling, CFA profile photo

Cons

  • Being more interactive
  • Allowing for more updates when dates are submitted
  • More easily accessible tracking numbers
Jeremy Abrams profile photo
  • The tables feature is horrible. Really hard to edit, and make look nice. I end of just posting screen shots of excel.
  • It can be confusing and overwhelming for new users. I would not say it is intuitive.
Holly Wallace Nielsen profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Confluence10.0
Based on 15 answers
Confluence remains well worth its support renewal price, and features continue to be improved and added. We are adding internal users to Confluence even without an internal push (which we hope to do within a year, where we expect a major uptake by labs)
Brian Scholer profile photo

Usability

No score
No answers yet
No answers on this topic
Confluence9.2
Based on 4 answers
Simple, easy to use user interface. Two simple views (tree, editor) - which is much simpler in comparison to other documentation tools.
Yaron Lavi profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Confluence10.0
Based on 2 answers
It is always on, always ready. It is very adaptable and reliable.
No photo available

Performance

No score
No answers yet
No answers on this topic
Confluence10.0
Based on 1 answer
Pages load quickly. If something closes abruptly (such as the browser), it lets us know when work needs to be reviewed/saved/deleted to avoid any unintentional overrides.
No photo available

Support

No score
No answers yet
No answers on this topic
Confluence8.1
Based on 3 answers
I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.
Brian Scholer profile photo

Implementation

No score
No answers yet
No answers on this topic
Confluence9.0
Based on 1 answer
Great process overall
No photo available

Alternatives Considered

No answers on this topic
I feel that Confluence performs better when it comes to managing security and user access than most other products. The WYSIWYG tools have a better feel to them, and I like the ability to perform formatting from the keyboard through shortcuts rather than relying on mouse clicks on the various formatting tools.
Sean Scott profile photo

Scalability

No score
No answers yet
No answers on this topic
Confluence10.0
Based on 1 answer
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
No photo available

Return on Investment

  • Very little
Jeremy Abrams profile photo
  • Confluence has greatly improved our internal processes for projects and planning. We used to be a culture that emailed word docs back and forth, or just stored them in a common network area before Confluence (the stone age I know!). We're more efficient due to this now.
  • We've used Confluence to create more of an importance on detailed documentation and notes on our environment (servers, applications, etc.). The amount of valuable documentation that we have is orders of magnitude more than we had pre-Confluence.
Paul Chauvet profile photo

Pricing Details

3E Elite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Confluence

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details