What users are saying about

3E Elite

1 Ratings

Clio

13 Ratings

3E Elite

1 Ratings
Score 7 out of 101

Clio

13 Ratings
Score 8.5 out of 101

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Likelihood to Recommend

3E Elite

3E Elite is well suited for a company or firm that has many clients and is engaged in pro bono activities, particularly one that will track pro bono time for employees and credit them for that time. Additionally, companies with large clients can use it to determine where the bulk of their business comes from.

Clio

Clio is perfect for solo practitioners and small firms. I handle a small number of complex cases, and it takes care of timekeeping and invoicing. I think it would be outstanding in a high-volume practice (criminal law, Social Security, personal injury, WHA practices).

Pros

  • Tracks time
  • Separates billable and nonbillable hours
  • Separates by Matters and clients
  • Timekeeping. All I have to do is open Clio in the morning and press the "start timekeeping" button if I am too lazy to type in a few words.
  • Billing. The new interface is really easy to use.
  • Calendar. I use two calendars for deadlines, etc. My G-Suites calendar and Clio.

Cons

  • Being more interactive
  • Allowing for more updates when dates are submitted
  • More easily accessible tracking numbers
  • Document management. It's still far easier for me to create Word templates and just use Word.
  • Centralized filing of client files. Like I said, I use Word. I work on a Mac and use Mac's tag structure. Clio should find a way to gather all files that have a certain tag and allow me to access them through Clio. Instead, I use Hazel and DropBox.
  • Case planning and budgeting. I use OmniFocus for project management, a self-created Excel spreadsheet for project budgeting and a cloud-based service for Gantt charts. How hard would it be to add robust project management tools to Clio?
  • Search feature for stored documents and information. Evernote has Clio beat hands-down, but I don't put client-sensitive information (only caselaw) on Evernote.
  • Case notes. This feature may be useful for high-volume practices, but I never use it.

Support

No score
No answers yet
No answers on this topic
Clio9.0
Based on 2 answers
Rather than talk in generalities, I'll give two specific examples. First, after updating my OS, I got locked out of Clio. I was back in, up and running, with no loss of data, within an hour thanks to Clio customer support.Second, I made some specific recommendation for features that I thought would be useful. Those recommendations fell in a black hole, with the suggestion that I try a very buggy third party integration app. Clio is making lots of money from lawyers using its software. Why can't Clio create the integrations and test them if Clio is not willing to build them into its platform?

Alternatives Considered

No answers on this topic
I switched from MyCase to Clio and haven't looked back. MyCase is decent, but I felt like I could use basic timekeeping/invoicing software for less $$ than MyCase.Clio has more features, and looks to be working to continually improve

Return on Investment

  • Very little
  • Easy invoicing
  • Decent client interface for sharing documents
  • The clunky interface can be frustrating - particularly if you are used to more sophisticated apps
  • For legal tech it's decent

Pricing Details

3E Elite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Clio

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details