Project Estimator vs Raken

• The estimates it produces are simple and easy to follow. The formatting is good.
• The tech support provided is very attentive.

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• Automation
• Daily reports

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• The software feels 20 years old. It has not kept up with modern times, and practically functions like an old DOS program.
• Clunky interface, arcane commands.
• Even their training info focuses on hotkeys like this is 1995. Even though I am of an age to remember computers in 1995, the younger generations of managers/estimators are not. It is time to bring the software into the new century!

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• I hear some feedback from our field team that occasionally the application is slow or crashes on their devices.

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• As stated before, if you are buying this software, it is because you have a contract forcing you to. While it does work, it is clunky, awkward, and very expensive.
• The price of the software and databases has always been high, but with the fairly recent acquisition of 4Clicks by Gordion (who also bought RS Means for their databases), there is literally no competition. Prices will continue to be very high, with no check on how high they can go.
• Again, can't fault 4Clicks tech support, as I think it is the best in the industry. They know their product and they respond to issues immediately. Considering what we spend a year for this product, however, you would expect nothing less.

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• Raken is improving communication from the field to the office.
• It's improving our daily job site documentation.
• It has improved our timesheet processes, and simplified them.

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