4me.com vs. AirMason

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
4me.com
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Next-Generation Enterprise Service Management Built for the world’s most demanding enterprises. 4me® combines ITSM with ESM and SIAM capabilities making it possible for all internal departments, such as IT, HR and Facilities, to work seamlessly with each other, as well as with external managed service providers. The vendor describes…
$0
per user per month
AirMason
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
AirMason is an online tool designed to make it easy to build employee handbooks for companies. The vendor states that AirMason enables HR teams to create beautiful employee handbooks, allowing real-time updates, and easy management. The handbooks are mobile optimized, can be electronically signed, and have built-in version control for enterprise clients. They further state that AirMason makes it fast and easy to update, distribute and track online employee handbooks: Handbook…N/A
Pricing
4me.comAirMason
Editions & Modules
4me.com Freemium
$0
per user per month
4me Premium
on Request
per month per user
No answers on this topic
Offerings
Pricing Offerings
4me.comAirMason
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
4me.comAirMason
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
4me.comAirMason
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
4me.com
8.7
1 Ratings
6% above category average
AirMason
-
Ratings
Organize and prioritize service tickets10.01 Ratings00 Ratings
Expert directory9.01 Ratings00 Ratings
Service restoration6.01 Ratings00 Ratings
Self-service tools10.01 Ratings00 Ratings
Subscription-based notifications9.01 Ratings00 Ratings
ITSM collaboration and documentation10.01 Ratings00 Ratings
ITSM reports and dashboards7.01 Ratings00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
4me.com
8.3
1 Ratings
1% above category average
AirMason
-
Ratings
Configuration mangement8.01 Ratings00 Ratings
Asset management dashboard10.01 Ratings00 Ratings
Policy and contract enforcement7.01 Ratings00 Ratings
Change management
Comparison of Change management features of Product A and Product B
4me.com
10.0
1 Ratings
17% above category average
AirMason
-
Ratings
Change requests repository10.01 Ratings00 Ratings
Change calendar10.01 Ratings00 Ratings
Service-level management10.01 Ratings00 Ratings
Best Alternatives
4me.comAirMason
Small Businesses
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Notion
Notion
Score 8.7 out of 10
Medium-sized Companies
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
Enterprises
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM
Score 9.5 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
4me.comAirMason
Likelihood to Recommend
10.0
(1 ratings)
10.0
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
4me.comAirMason
Likelihood to Recommend
4me.com
Great visibility of asset assignment to user but not so good if you track also assignment of user rights through CI for users. It would be nice if you can group types of assets/configuration items to user not to show everything mixed up. There is great options to adopt product to your particular needs, there are options for adding some special fields in process automation to help to have tailored process from enduser fill in forms to complex workflow which utilises various specialists
Read full review
AirMason
Our onboarding experience for new starters was not the most efficient nor effective. Having AirMason allowed us to create modern effective handbooks that new starters can easily access on their phones, tablets and computers. It gave the option for staff to sign off at the end of reading the handbook, so can you easily track who has read which handbook. It is very easy to use software that allows you to input videos, relevant websites and using your own branding and colours.
Read full review
Pros
4me.com
  • IT processes automation
  • Responsive GUI
  • Weekly updates which pinpoint some difficulties in daily usage
Read full review
AirMason
No answers on this topic
Cons
4me.com
  • It is easy to do first deployment in wrong direction - maybe there should be better guidance how to setup services/service instances to properly work at the end.
  • Reporting is based on predefined templates - to get most of them you have to properly implement services in IT - it is not an easy process
  • Integration with O365 for out of office would be helpfull
Read full review
AirMason
No answers on this topic
Usability
4me.com
Tool has built-in automation module which helps to more precisely define user requests or workflow condition. This from one hand gives end-user easy and understandable forms to fill in, and from other had it ensure all needed information has been fulfilled for further steps in workflow. Once you follow service principle which is base for that tool it will help you to track in detail your business and your partners
Read full review
AirMason
No answers on this topic
Return on Investment
4me.com
  • As we are finance institution we are strictly regulated so this product helps us in many fields to satisfy regulatory requests through easy workflow management setup.
  • Product is easy to implement, easy to adopt so we use it in different segments of business (central purchase department, security office, IT department) for tracking and standardising various processes in each niche.
Read full review
AirMason
No answers on this topic
ScreenShots

4me.com Screenshots

Screenshot of Portfolio ManagementScreenshot of Change Calendar showing possible conflicts of changesScreenshot of Customer SLA Reports: after defining a SLA the report is automatically thereScreenshot of Waterline Portfolio Management analysisScreenshot of Agile Project ManagementScreenshot of Enterprise Resource planning with 4me

AirMason Screenshots

Screenshot of Get your employees to acknowledge receipt of their handbooks. You can also track and export signature reports.Screenshot of Your employees can open their handbooks with a simple link on any device and search for relevant content by using the interactive table of contents.Screenshot of Anyone can pick up and start building beautiful employee handbooks by using our interactive handbook editor.Screenshot of Handbook Dashboard (Only for Enterprise Tier Clients)Screenshot of Integrations (Only for Enterprise Tier Clients)Screenshot of Admin Dashboard (Only for Enterprise Tier Clients)