4me.com vs. Celoxis

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
4me.com
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Next-Generation Enterprise Service Management Built for the world’s most demanding enterprises. 4me® combines ITSM with ESM and SIAM capabilities making it possible for all internal departments, such as IT, HR and Facilities, to work seamlessly with each other, as well as with external managed service providers. The vendor describes…
$0
per user per month
Celoxis
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Celoxis is a Enterprise online project management solution for midsize to large businesses to help them plan and manage complex and diverse project portfolios. The collective suite includes modules for resource management, budgeting, revenue forecasting, time and expense tracking, reporting and team collaboration. Celoxis includes features such as advanced scheduling, which combines real-world conditions, such as resource time off, multi-time zone, part-time resources, working weekends etc.,…N/A
Pricing
4me.comCeloxis
Editions & Modules
4me.com Freemium
$0
per user per month
4me Premium
on Request
per month per user
No answers on this topic
Offerings
Pricing Offerings
4me.comCeloxis
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
4me.comCeloxis
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
4me.comCeloxis
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
4me.com
8.7
1 Ratings
6% above category average
Celoxis
-
Ratings
Organize and prioritize service tickets10.01 Ratings00 Ratings
Expert directory9.01 Ratings00 Ratings
Service restoration6.01 Ratings00 Ratings
Self-service tools10.01 Ratings00 Ratings
Subscription-based notifications9.01 Ratings00 Ratings
ITSM collaboration and documentation10.01 Ratings00 Ratings
ITSM reports and dashboards7.01 Ratings00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
4me.com
8.3
1 Ratings
1% above category average
Celoxis
-
Ratings
Configuration mangement8.01 Ratings00 Ratings
Asset management dashboard10.01 Ratings00 Ratings
Policy and contract enforcement7.01 Ratings00 Ratings
Change management
Comparison of Change management features of Product A and Product B
4me.com
10.0
1 Ratings
17% above category average
Celoxis
-
Ratings
Change requests repository10.01 Ratings00 Ratings
Change calendar10.01 Ratings00 Ratings
Service-level management10.01 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
4me.com
-
Ratings
Celoxis
8.3
4 Ratings
10% above category average
Task Management00 Ratings9.34 Ratings
Resource Management00 Ratings7.74 Ratings
Gantt Charts00 Ratings7.74 Ratings
Scheduling00 Ratings8.53 Ratings
Workflow Automation00 Ratings7.53 Ratings
Team Collaboration00 Ratings7.44 Ratings
Support for Agile Methodology00 Ratings9.01 Ratings
Support for Waterfall Methodology00 Ratings10.01 Ratings
Document Management00 Ratings8.02 Ratings
Email integration00 Ratings9.02 Ratings
Mobile Access00 Ratings6.01 Ratings
Timesheet Tracking00 Ratings8.53 Ratings
Change request and Case Management00 Ratings9.02 Ratings
Budget and Expense Management00 Ratings8.03 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
4me.com
-
Ratings
Celoxis
8.3
4 Ratings
12% above category average
Quotes/estimates00 Ratings8.53 Ratings
Invoicing00 Ratings7.02 Ratings
Project & financial reporting00 Ratings7.53 Ratings
Integration with accounting software00 Ratings10.01 Ratings
Best Alternatives
4me.comCeloxis
Small Businesses
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM
Score 9.3 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
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User Ratings
4me.comCeloxis
Likelihood to Recommend
10.0
(1 ratings)
8.7
(4 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
4me.comCeloxis
Likelihood to Recommend
4me.com
Great visibility of asset assignment to user but not so good if you track also assignment of user rights through CI for users. It would be nice if you can group types of assets/configuration items to user not to show everything mixed up. There is great options to adopt product to your particular needs, there are options for adding some special fields in process automation to help to have tailored process from enduser fill in forms to complex workflow which utilises various specialists
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Celoxis
Celoxis is a great option if you are looking for an affordable, easy to use, easy to integrate project manegement solution. It is very powerful for waterfall project management. I evaluated more than 15 platforms and could not find any with a close evaluation in terms of cost-benefit to Celoxis. Of course there are more powerfull tools, for 10 times the price. So far, for project management, there hasn't been a requirement I haven't been able to solve with some work. It really lacks features for Agile methodologies, even if it provides a Kanban view, so far it doesn't provide and additional agile artifacts. If an organization has already reached a very mature project management practice and needs to improve on program and portfolio management, Celoxis won't provide any useful feature. If the organization has the resources (skills and time mostly) to develop some workflows and customization, it might work but with a limit. Hopefully Celoxis addresses these features in the near future.
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Pros
4me.com
  • IT processes automation
  • Responsive GUI
  • Weekly updates which pinpoint some difficulties in daily usage
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Celoxis
  • Project planning
  • Time log
  • Efforts analysis vs plan
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Cons
4me.com
  • It is easy to do first deployment in wrong direction - maybe there should be better guidance how to setup services/service instances to properly work at the end.
  • Reporting is based on predefined templates - to get most of them you have to properly implement services in IT - it is not an easy process
  • Integration with O365 for out of office would be helpfull
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Celoxis
  • Support is at times slow to respond.
  • Not new user-friendly.
  • Not able to pull in closer or zoom the interface.
Read full review
Usability
4me.com
Tool has built-in automation module which helps to more precisely define user requests or workflow condition. This from one hand gives end-user easy and understandable forms to fill in, and from other had it ensure all needed information has been fulfilled for further steps in workflow. Once you follow service principle which is base for that tool it will help you to track in detail your business and your partners
Read full review
Celoxis
No answers on this topic
Alternatives Considered
4me.com
No answers on this topic
Celoxis
I used an evalaution matrix built with input of several stakeholders in the company. In the end the matrix included 100 features (non of them was price related). The matrix was heavily focused on waterfall project management, agile related features were only 5 out of 100 features. Features were labeled as mandatory, required or optional. Products which lacked a mandatory feature (like providing technical support) were disqualified. Then a price vs features evaluation was made and only the products with the best combination were seleced to continue: Celoxis, ITM Platform and Mission Control. A final technical evaluation was made comparing the full evaluation but also the evaluation of only the 40 required features. Overall, Celoxis was the better evaluated (76% vs 65% of the second place), for the 40 required features, Celoxis got 91% against 78% of number 2. In the end we chose Celoxis even when it had higher licensing cost.
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Return on Investment
4me.com
  • As we are finance institution we are strictly regulated so this product helps us in many fields to satisfy regulatory requests through easy workflow management setup.
  • Product is easy to implement, easy to adopt so we use it in different segments of business (central purchase department, security office, IT department) for tracking and standardising various processes in each niche.
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Celoxis
  • Positive in most cases
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ScreenShots

4me.com Screenshots

Screenshot of Portfolio ManagementScreenshot of Change Calendar showing possible conflicts of changesScreenshot of Customer SLA Reports: after defining a SLA the report is automatically thereScreenshot of Waterline Portfolio Management analysisScreenshot of Agile Project ManagementScreenshot of Enterprise Resource planning with 4me

Celoxis Screenshots

Screenshot of Celoxis DashboardScreenshot of Gantt chartScreenshot of WorkloadScreenshot of TimesheetScreenshot of Resource ManagementScreenshot of