4me.com vs. Microsoft Project Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
4me.com
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Next-Generation Enterprise Service Management Built for the world’s most demanding enterprises. 4me® combines ITSM with ESM and SIAM capabilities making it possible for all internal departments, such as IT, HR and Facilities, to work seamlessly with each other, as well as with external managed service providers. The vendor describes…
$0
per user per month
Microsoft Project Server
Score 7.7 out of 10
N/A
Microsoft Project Server is a project portfolio management option.N/A
Pricing
4me.comMicrosoft Project Server
Editions & Modules
4me.com Freemium
$0
per user per month
4me Premium
on Request
per month per user
No answers on this topic
Offerings
Pricing Offerings
4me.comMicrosoft Project Server
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
4me.comMicrosoft Project Server
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
4me.comMicrosoft Project Server
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
4me.com
8.7
1 Ratings
6% above category average
Microsoft Project Server
-
Ratings
Organize and prioritize service tickets10.01 Ratings00 Ratings
Expert directory9.01 Ratings00 Ratings
Service restoration6.01 Ratings00 Ratings
Self-service tools10.01 Ratings00 Ratings
Subscription-based notifications9.01 Ratings00 Ratings
ITSM collaboration and documentation10.01 Ratings00 Ratings
ITSM reports and dashboards7.01 Ratings00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
4me.com
8.3
1 Ratings
1% above category average
Microsoft Project Server
-
Ratings
Configuration mangement8.01 Ratings00 Ratings
Asset management dashboard10.01 Ratings00 Ratings
Policy and contract enforcement7.01 Ratings00 Ratings
Change management
Comparison of Change management features of Product A and Product B
4me.com
10.0
1 Ratings
17% above category average
Microsoft Project Server
-
Ratings
Change requests repository10.01 Ratings00 Ratings
Change calendar10.01 Ratings00 Ratings
Service-level management10.01 Ratings00 Ratings
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4me.comMicrosoft Project Server
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User Ratings
4me.comMicrosoft Project Server
Likelihood to Recommend
10.0
(1 ratings)
8.0
(8 ratings)
Usability
10.0
(1 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
4me.comMicrosoft Project Server
Likelihood to Recommend
4me.com
Great visibility of asset assignment to user but not so good if you track also assignment of user rights through CI for users. It would be nice if you can group types of assets/configuration items to user not to show everything mixed up. There is great options to adopt product to your particular needs, there are options for adding some special fields in process automation to help to have tailored process from enduser fill in forms to complex workflow which utilises various specialists
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Microsoft
Microsoft Project Server I believe is best for any organization from small to large. As I mentioned, it is a little pricey so I would do research into alternative software and depending on your needs maybe look at all options, competing software. This is a tool with a learning curve and some may not be able to easily navigate this software. There isn't really great training, resources available for this tool however there are some free YouTube tutorial videos. This is great for cross company, department project management, sharing, managing of projects and timelines.
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Pros
4me.com
  • IT processes automation
  • Responsive GUI
  • Weekly updates which pinpoint some difficulties in daily usage
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Microsoft
  • Project planning: tasks assignments, resources allocation, progress and cost tracking. The Server version is the natural extension of the Microsoft Project standalone.
  • Provides one place to manage all projects, accessible by everyone in the team. This opens the plan updates to team members as well(on their tasks), as opposed to being done only by the project manager.
  • Reporting and visualization - resources utilization, timeline etc
  • The integration with the Microsoft Project standalone: if you don't like the web version, you can download the latest and work locally. When done just sync it back to the server.
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Cons
4me.com
  • It is easy to do first deployment in wrong direction - maybe there should be better guidance how to setup services/service instances to properly work at the end.
  • Reporting is based on predefined templates - to get most of them you have to properly implement services in IT - it is not an easy process
  • Integration with O365 for out of office would be helpfull
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Microsoft
  • Resource loading and leveling extremely complicated within the tool
  • Software makes incorrect assumptions and changes without user knowledge
  • Inconsistencies within the tool make it hard to predict & troubleshoot
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Usability
4me.com
Tool has built-in automation module which helps to more precisely define user requests or workflow condition. This from one hand gives end-user easy and understandable forms to fill in, and from other had it ensure all needed information has been fulfilled for further steps in workflow. Once you follow service principle which is base for that tool it will help you to track in detail your business and your partners
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Microsoft
We don't have to worry about maintenance, upgrades, or compatibility issues. All the capabilities we need are there, and are easily customizable.
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Implementation Rating
4me.com
No answers on this topic
Microsoft
Per Microsoft, Project Online provides more value long-term by reducing infrastructure cost and increase feature release cycle time
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Alternatives Considered
4me.com
No answers on this topic
Microsoft
One of the key advantages of Microsoft Project Server (MSPS) is its ecosystem. It gels very well with SharePoint, Office, Office 365. The support from Microsoft is also a key driver and they are very experienced and many ways to resolve issues. Also, Microsoft has bridged the gap of cloud offering from other competitors by providing Project Online. It is an offering through Office 365 which is very lean and low maintenance.
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Return on Investment
4me.com
  • As we are finance institution we are strictly regulated so this product helps us in many fields to satisfy regulatory requests through easy workflow management setup.
  • Product is easy to implement, easy to adopt so we use it in different segments of business (central purchase department, security office, IT department) for tracking and standardising various processes in each niche.
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Microsoft
  • We've been able to reduce the number of staff in our PMO by utilising the Project Server data in Power BI, reducing the need for manual reporting.
  • Being able to forecast utilization in the product allows us to accurately estimate resource needs to ensure optimum staff levels.
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ScreenShots

4me.com Screenshots

Screenshot of Portfolio ManagementScreenshot of Change Calendar showing possible conflicts of changesScreenshot of Customer SLA Reports: after defining a SLA the report is automatically thereScreenshot of Waterline Portfolio Management analysisScreenshot of Agile Project ManagementScreenshot of Enterprise Resource planning with 4me