4me.com vs. RationalPlan

Great visibility of asset assignment to user but not so good if you track also assignment of user rights through CI for users. It would be nice if you can group types of assets/configuration items to user not to show everything mixed up. There is great options to adopt product to your particular needs, there are options for adding some special fields in process automation to help to have tailored process from enduser fill in forms to complex workflow which utilises various specialists

Incentivized

Appropriate as a great alternative to MS Project. RationalPlan provides most of the features needed to develop and maintain mid-level complex schedules. Less Appropriate for large complex schedules of long duration. These can be a challenge due to Duration at top-level. It is also a challenge to generate reports for management - reporting feature is limited.

• IT processes automation
• Responsive GUI
• Weekly updates which pinpoint some difficulties in daily usage

Incentivized

• Portfolio view is great to get a feel for how your programme is running at a glance and which areas possibly might require attention. The fact that you can customise your view by adding your own columns is another plus.
• All project information in one tool is a big plus for me considering the amount of projects we run with. This really improves efficiency and saves me time. You have the ability to add documents to tasks, manage risks, email resources tasks due for projects they are assigned to(might need some refinement depending on your requirements), material db with costing etc.

• It is easy to do first deployment in wrong direction - maybe there should be better guidance how to setup services/service instances to properly work at the end.
• Reporting is based on predefined templates - to get most of them you have to properly implement services in IT - it is not an easy process
• Integration with O365 for out of office would be helpfull

Incentivized

• Milestones should be a primary option instead of 0h to create one.

Incentivized

Tool has built-in automation module which helps to more precisely define user requests or workflow condition. This from one hand gives end-user easy and understandable forms to fill in, and from other had it ensure all needed information has been fulfilled for further steps in workflow. Once you follow service principle which is base for that tool it will help you to track in detail your business and your partners

Incentivized

I had to ask for support once and got a response immediately.

RationalPlan is cost-effective and allows most users to prepare and manage their schedule. The software lacks comprehensive reporting and duration changes at the top level of a project.

• As we are finance institution we are strictly regulated so this product helps us in many fields to satisfy regulatory requests through easy workflow management setup.
• Product is easy to implement, easy to adopt so we use it in different segments of business (central purchase department, security office, IT department) for tracking and standardising various processes in each niche.

Incentivized

• Helps explain the target schedule and resource estimates for cost of the project

Incentivized