4me.com vs. Virima

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
4me.com
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Next-Generation Enterprise Service Management Built for the world’s most demanding enterprises. 4me® combines ITSM with ESM and SIAM capabilities making it possible for all internal departments, such as IT, HR and Facilities, to work seamlessly with each other, as well as with external managed service providers. The vendor describes…
$0
per user per month
Virima
Score 9.7 out of 10
N/A
Virima is a SaaS platform from Virima Technologies in Atlanta, that aims to solve the toughest IT Operations management and reporting challenges. With Virima’s automated Infrastructure Discovery, trustworthy CMDB, and Service Mapping visualizations, the vendor says IT staff will be ready to make informed decisions with fast-tracked insights.N/A
Pricing
4me.comVirima
Editions & Modules
4me.com Freemium
$0
per user per month
4me Premium
on Request
per month per user
No answers on this topic
Offerings
Pricing Offerings
4me.comVirima
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
4me.comVirima
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
4me.comVirima
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
4me.com
8.7
1 Ratings
6% above category average
Virima
-
Ratings
Organize and prioritize service tickets10.01 Ratings00 Ratings
Expert directory9.01 Ratings00 Ratings
Service restoration6.01 Ratings00 Ratings
Self-service tools10.01 Ratings00 Ratings
Subscription-based notifications9.01 Ratings00 Ratings
ITSM collaboration and documentation10.01 Ratings00 Ratings
ITSM reports and dashboards7.01 Ratings00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
4me.com
8.3
1 Ratings
1% above category average
Virima
-
Ratings
Configuration mangement8.01 Ratings00 Ratings
Asset management dashboard10.01 Ratings00 Ratings
Policy and contract enforcement7.01 Ratings00 Ratings
Change management
Comparison of Change management features of Product A and Product B
4me.com
10.0
1 Ratings
17% above category average
Virima
-
Ratings
Change requests repository10.01 Ratings00 Ratings
Change calendar10.01 Ratings00 Ratings
Service-level management10.01 Ratings00 Ratings
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
4me.com
-
Ratings
Virima
9.5
4 Ratings
22% above category average
Software and hardware inventory tracking00 Ratings9.74 Ratings
License management00 Ratings9.74 Ratings
Asset lifecycle monitoring00 Ratings9.44 Ratings
Contract management00 Ratings9.44 Ratings
Asset relationship management00 Ratings9.44 Ratings
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4me.comVirima
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User Ratings
4me.comVirima
Likelihood to Recommend
10.0
(1 ratings)
9.7
(4 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
4me.comVirima
Likelihood to Recommend
4me.com
Great visibility of asset assignment to user but not so good if you track also assignment of user rights through CI for users. It would be nice if you can group types of assets/configuration items to user not to show everything mixed up. There is great options to adopt product to your particular needs, there are options for adding some special fields in process automation to help to have tailored process from enduser fill in forms to complex workflow which utilises various specialists
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Virima Technologies
The reason why i would recommend Virima its because they offer most excellent SaaS solution which is bound to solve the most stringent IT assets and services management problems. Has a graphical representation for changes to provide better insights. Helps to monitor our network and enhance security highly. I love the support team they are very responsive and easy to reach at.
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Pros
4me.com
  • IT processes automation
  • Responsive GUI
  • Weekly updates which pinpoint some difficulties in daily usage
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Virima Technologies
  • Virima is outstanding in relation to information Technology asset tracking.
  • Great in in terms of company or organization contract management.
  • excellent in terms of license management.
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Cons
4me.com
  • It is easy to do first deployment in wrong direction - maybe there should be better guidance how to setup services/service instances to properly work at the end.
  • Reporting is based on predefined templates - to get most of them you have to properly implement services in IT - it is not an easy process
  • Integration with O365 for out of office would be helpfull
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Virima Technologies
  • Offers a vivid service mapping feature that represents the full picture of how business services are supported and what is occurring at the application, computes, and network layer that could be impacting availability performance.
  • Application dependency mapping.
  • IT Assets Management.
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Usability
4me.com
Tool has built-in automation module which helps to more precisely define user requests or workflow condition. This from one hand gives end-user easy and understandable forms to fill in, and from other had it ensure all needed information has been fulfilled for further steps in workflow. Once you follow service principle which is base for that tool it will help you to track in detail your business and your partners
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Virima Technologies
No answers on this topic
Alternatives Considered
4me.com
No answers on this topic
Virima Technologies
Magnificent with data security and data warehousing. Terrific with IT asset tracking. Great with contract management. Brilliant with license management.
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Return on Investment
4me.com
  • As we are finance institution we are strictly regulated so this product helps us in many fields to satisfy regulatory requests through easy workflow management setup.
  • Product is easy to implement, easy to adopt so we use it in different segments of business (central purchase department, security office, IT department) for tracking and standardising various processes in each niche.
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Virima Technologies
  • Monitors and enhances security on our Network system.
  • High automated IT Asset Management.
  • Virima links our business processes to the technology and services business that it rely on.
  • Great support team.
  • Overall i am a fully satisfied customer.
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ScreenShots

4me.com Screenshots

Screenshot of Portfolio ManagementScreenshot of Change Calendar showing possible conflicts of changesScreenshot of Customer SLA Reports: after defining a SLA the report is automatically thereScreenshot of Waterline Portfolio Management analysisScreenshot of Agile Project ManagementScreenshot of Enterprise Resource planning with 4me