What users are saying about
1 Ratings
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Top Rated
127 Ratings
1 Ratings
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Score 8 out of 101

Bloomerang

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Top Rated
127 Ratings
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Score 8.4 out of 101

Likelihood to Recommend

501 Auctions

As stated in previous comments, the software platform has the ability to offer a variety of services. It is well suited for all organizations and events. With that said, no software is perfect for everyone and the user should take in consideration both functionality and investment. The platform we used lacked some "ease of use" administrative functions and was not ideal for marketing our sponsors.
Paul Rycus profile photo

Bloomerang

When I first started, we did not engage one-on-one with our donors very often, if ever. With DonorPerfect, it was very difficult to develop a portfolio and move into a more major gifts-focused program. Bloomerang has allowed us to develop a portfolio and begin engaging with our donors on a more meaningful level. This wouldn't have been possible without it.
Sara Sedlacek profile photo

Pros

501 Auctions

  • Attendee List Maintenance: The platform provides an easy-to-use attendee list. Modifying the information is a piece of cake.
  • Attendee Check In/Out: Highly recommend the software for their quick and easy access to attendance entries and information.
  • Technical and Customer Support: Our representative was very knowledgeable and was able to assist us rather quickly when prompted by email or telephone call.
Paul Rycus profile photo

Bloomerang

  • The migration of data from another software was very easy. All we needed to do was map the existing fields and we were able to create custom fields to accommodate specific needs of the clients.
  • The dashboards and reports are excellent tools for management to make decisions about fundraising efforts.
  • The complete records for each constituent and the ability to connect constituents to one another and to corporate donors enables my clients to reach our in specific campaigns that are tailored to move a group of donors.
  • The ability to connect to the database from off site is valuable when working in the field.
Patricia (Tricia) Cottrell profile photo

Cons

501 Auctions

  • Modifying Client Payments: There were too many steps to take when modifying a client payment in the system. Although we could complete the task, one would expect a single step instead of multiple steps from a variety of page views.
  • Adding or Modifying a Single item: You would expect the platform to bring you back to the same item for any further modification or review. Rather, the platform took you to the top of the page was rather annoying especially when you have hundreds of auction items.
  • Knowledge Base: The platform offers a knowledge base if you know where to locate it. Rather than clicking on a link within the header or footer of the software, we were forced to locate some original emails from the developer which contained a link for the knowledge base. There should be no reason for hiding access to information.
  • Sponsor Marketing: Most events if not all of them, are financially successful because of sponsorship revenues. It is extremely important to market these sponsors (or large donors) on the platform. The software does a poor job in emphasizing these sponsors.
Paul Rycus profile photo

Bloomerang

  • I think the thing I find most frustrating is that you can't do batch posting of gifts. For example, if you have 30 sponsors for your 5K run or I have a list of 150 people who attended an event and just want to post a note to their record, you must post each individually rather than being able to predetermine the parameters which are shared by all. After contacting support to find a solution, I was told that I would have to build an import which would have very strict parameters that would have to be vetted by the Bloomerang team. While I am glad that they are there to help, it is a very time consuming process and we purchased Bloomerang to make these tasks less complicated and time consuming.
  • Working with the letter templates is really cumbersome. Bloomerang assumes you are printing letters onto printed letterhead. While there are some fairly primitive tools for formatting, you cannot control the margins and end-up doing a lot of time consuming adjusting so that a letter looks right.
  • The report generator is very confusing. For example, if you set a parameter to exclude soft credits, the report still contains soft credits. You cannot edit the report within Bloomerang, you must export to Excel. As a result, when you do want to run a batch of thank you letters, you end up with letters you don't want, formatting you don't want and no way to edit the letters since they are generated and downloaded as one long document.
  • When we purchased Bloomerang and Firespring (website), we were under the distinct impression from the marketing by both entities that their collaboration produced integration between the database and the website. For example, if a constituent makes a donation or registers for an event through the website, we could be able to have it track as an interaction on the database. Apparently that is not the case and getting that info into the data is complicated, awkward and time-consuming.
Donna Melton profile photo

Likelihood to Renew

501 Auctions

No score
No answers yet
No answers on this topic

Bloomerang

Bloomerang 9.1
Based on 3 answers
It is a terrific too, for small nonprofits. Once they have their database loaded it's easy to maintain
Patricia (Tricia) Cottrell profile photo

Usability

501 Auctions

No score
No answers yet
No answers on this topic

Bloomerang

Bloomerang 8.4
Based on 4 answers
It is clearly the most usable of all products I have used or evaluated.
Here is an example. I created an online event registration form (the first form I ever created on Bloomerang), linked it to a new Stripe account for credit card processing, embedded it in my website, processed test transactions using "dummy" account numbers provided by Stripe, went "live, and made a registration with my credit card - IN ONLY 1 HOUR. And everything worked flawlessly including automatically entering my info in my existing Bloomerang constituent account and notifying me via email.
While I am not a rookie, I am not an IT person. This was EASY!!!!!
Jeff Mendola profile photo

Support

501 Auctions

No score
No answers yet
No answers on this topic

Bloomerang

Bloomerang 8.4
Based on 2 answers
Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly.
Candi Summers profile photo

Alternatives Considered

501 Auctions

No answers on this topic

Bloomerang

I used a church management software in a similar organization and while it works well for congregations, it did not work well for a small non-profit campus ministry.
Kristi Button profile photo

Return on Investment

501 Auctions

  • All software platforms enhance ROI and save time and money. Not sure if this software was better than others.
Paul Rycus profile photo

Bloomerang

  • My organization has used Bloomerang since before my start date and has definitely seen increases in income with more organized information on Bloomerang. Since my start date it has been easy to track our 20% increase in donor retention.
Kate Spanke profile photo

Screenshots

Pricing Details

501 Auctions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bloomerang

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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