What users are saying about
1 Ratings
2 Ratings
1 Ratings
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Score 8 out of 101
2 Ratings
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Score 6.4 out of 101

Likelihood to Recommend

501 Auctions

As stated in previous comments, the software platform has the ability to offer a variety of services. It is well suited for all organizations and events. With that said, no software is perfect for everyone and the user should take in consideration both functionality and investment. The platform we used lacked some "ease of use" administrative functions and was not ideal for marketing our sponsors.
Paul Rycus profile photo

TeamRaiser

TeamRaiser is well suited for peer-to-peer fundraising activities, such as large pledge-based events like walks and runs or DIY fundraisers of many different types.
Kimberley Côté profile photo

Pros

501 Auctions

  • Attendee List Maintenance: The platform provides an easy-to-use attendee list. Modifying the information is a piece of cake.
  • Attendee Check In/Out: Highly recommend the software for their quick and easy access to attendance entries and information.
  • Technical and Customer Support: Our representative was very knowledgeable and was able to assist us rather quickly when prompted by email or telephone call.
Paul Rycus profile photo

TeamRaiser

  • Allows supporters to independently fundraise.
  • Simple website design that can be adapted for a DIY website.
  • Allows for easy updates and changes.
Kimberley Côté profile photo

Cons

501 Auctions

  • Modifying Client Payments: There were too many steps to take when modifying a client payment in the system. Although we could complete the task, one would expect a single step instead of multiple steps from a variety of page views.
  • Adding or Modifying a Single item: You would expect the platform to bring you back to the same item for any further modification or review. Rather, the platform took you to the top of the page was rather annoying especially when you have hundreds of auction items.
  • Knowledge Base: The platform offers a knowledge base if you know where to locate it. Rather than clicking on a link within the header or footer of the software, we were forced to locate some original emails from the developer which contained a link for the knowledge base. There should be no reason for hiding access to information.
  • Sponsor Marketing: Most events if not all of them, are financially successful because of sponsorship revenues. It is extremely important to market these sponsors (or large donors) on the platform. The software does a poor job in emphasizing these sponsors.
Paul Rycus profile photo

TeamRaiser

  • Too many options so it can be hard to navigate.
  • Requires a deeper HTML understanding to really get the most out of it.
  • Would be better if the interface was similar to other original Blackbaud products.
Kimberley Côté profile photo

Likelihood to Renew

501 Auctions

No score
No answers yet
No answers on this topic

TeamRaiser

TeamRaiser 10.0
Based on 1 answer
Continued use will ensure an ongoing increase in this type of revenue and provides an alternative way of raising funds for our supporters.
Kimberley Côté profile photo

Usability

501 Auctions

No score
No answers yet
No answers on this topic

TeamRaiser

TeamRaiser 6.0
Based on 1 answer
It can be overly complex and requires a deeper HTML understanding than most outside of IT have.
Kimberley Côté profile photo

Support

501 Auctions

No score
No answers yet
No answers on this topic

TeamRaiser

TeamRaiser 9.0
Based on 1 answer
Great and easy to access to get support to resolve issues immediately.
Kimberley Côté profile photo

Implementation

501 Auctions

No score
No answers yet
No answers on this topic

TeamRaiser

TeamRaiser 6.0
Based on 1 answer
Having a better understanding of product and objectives prior to implementation would lead to more success.
Kimberley Côté profile photo

Alternatives Considered

501 Auctions

No answers on this topic

TeamRaiser

TeamRaiser is a bit more advanced than Sphere and is better integrated with The Raiser's Edge.
Kimberley Côté profile photo

Return on Investment

501 Auctions

  • All software platforms enhance ROI and save time and money. Not sure if this software was better than others.
Paul Rycus profile photo

TeamRaiser

  • Increased revenue.
  • More engagement from supporters.
  • Reached a new audience.
Kimberley Côté profile photo

Pricing Details

501 Auctions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TeamRaiser

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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