What users are saying about

6sense vs Adobe Analytics

6sense
16 Ratings
Adobe Analytics
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Top Rated
498 Ratings

6sense

16 Ratings
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Score 8.5 out of 100

Based on 16 reviews and ratings

Adobe Analytics

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Top Rated
498 Ratings
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Score 7.7 out of 100

Based on 498 reviews and ratings

Likelihood to Recommend

6sense

If your company wants to identify buying intent before the prospect starts talks with a competitor, or before the prospect even concretely defines their needs, 6sense is the answer.

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Parker O'Very | TrustRadius Reviewer
Parker O'Very
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Adobe Analytics

Adobe Analytics is very well suited for medium to large e-commerce companies. If you are looking to get a better, more detailed view of your audience and how they interact with your brand across multiple channels, then Adobe Analytics is a great tool for that. Smaller companies with a limited reach may not find the return they are looking for with such a robust tool.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

6sense

  • Stores and organizes information by product, department, etc., to make it easier for our website to function.
  • Help us track the buyer journey, making it a more enjoyable buying process for them on our website.
  • Help us drive revenue against competitors such as Amazon and Wal-Mart.

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Anonymous | TrustRadius Reviewer
Verified User
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Adobe Analytics

  • Adobe Analytics is very visually pleasing and user-friendly; my favorite thing is the simple drag and drop feature that makes the workspace flexible and clean.
  • Reports are easy to read with the help of graphics; another reason why Adobe Analytics is visually appealing.
  • Customer support; while it is sometimes slow to receive help, at least customer support exists, compared to Google Analytics.

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Liz Wade | TrustRadius Reviewer
Liz Wade
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Cons

6sense

  • A bit difficult to navigate at times, so watch all the training videos and ask for help
  • Not as intuitive but very powerful once you know how to use it
  • Sometimes there are glitches but they have great support to help and fix it and never a repeat issue

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Rob Morris | TrustRadius Reviewer
Rob Morris
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Adobe Analytics

  • No proper governance on all the dashboards, users creates dozens of dashboards and leave it on the server with 100s of versions.
  • Overall implementation is cumbersome and time-consuming.
  • Need proper tagging on all of your platforms as well as all hits and instances.

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Anonymous | TrustRadius Reviewer
Verified User
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Likelihood to Renew

6sense

No score
No answers yet
No answers on this topic

Adobe Analytics

Adobe Analytics 9.8
Based on 29 answers
We've found multiple uses for Adobe Analytics in our organization. Each department analyzes the data they need and creates actionables based off of that data. For E-Commerce, we're constantly using data to analyze user engagement, website performance and evaluate ROI.

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Natasha Watts | TrustRadius Reviewer
Natasha Watts
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Usability

6sense

No score
No answers yet
No answers on this topic

Adobe Analytics

Adobe Analytics 6.8
Based on 9 answers
It has amazing functionalities but the usability is still far from friendly. You have to really want to use the tool to learn how it works and we've had several cases of people who are not as comfortable with data and reporting who just gave up using it because they can't understand how to.

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Thais Guimaraes, OMCP | TrustRadius Reviewer
Thais Guimaraes, OMCP
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Reliability and Availability

6sense

No score
No answers yet
No answers on this topic

Adobe Analytics

Adobe Analytics 9.0
Based on 5 answers
Adobe SiteCatalyst has a good up-time track record, but there are cases in which the interface reports a "Network Acceleration" issue, which can be frustrating. There are also times when data can be "latent" for customers, but most of these cases are due to spikes in traffic or temporary server issues.

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Anonymous | TrustRadius Reviewer
Verified User
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Performance

6sense

No score
No answers yet
No answers on this topic

Adobe Analytics

Adobe Analytics 8.5
Based on 4 answers
The speed with which visualizations and data sets are returned within the tool and or data warehouse can be dissapointing.

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Jonathon Frampton | TrustRadius Reviewer
Jonathon Frampton
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Support Rating

6sense

No score
No answers yet
No answers on this topic

Adobe Analytics

Adobe Analytics 6.4
Based on 18 answers
I give the rating of a 4 just because it seems more like a process that is failing. Any time I have put a request in, they have taken days, sometimes weeks, to get back to me and even then, the issue may still persist. I believe this is the biggest weakness of the Adobe Analytics tool and has a lot of room for improvement.

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Nathan Normand | TrustRadius Reviewer
Nathan Normand
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In-Person Training

6sense

No score
No answers yet
No answers on this topic

Adobe Analytics

Adobe Analytics 3.6
Based on 3 answers
It was a one-day training several years ago that cost the organization several thousand dollars. There were only about 10 people in the training class. Adobe tried to cram so much information into that one-day class that none of our users felt like they really learned anything helpful from the experience. Follow-up training is too expensive

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Nicholas Dragon | TrustRadius Reviewer
Nicholas Dragon
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Online Training

6sense

No score
No answers yet
No answers on this topic

Adobe Analytics

Adobe Analytics 8.0
Based on 4 answers
The online training for Adobe SiteCatalyst consists of short product videos. These are ok, but only go so far. For a while Adobe charged a fee for this, but recently made these available for free. There are many great blog posts that help users learn how to apply the product as well.

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Anonymous | TrustRadius Reviewer
Verified User
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Implementation Rating

6sense

No score
No answers yet
No answers on this topic

Adobe Analytics

Adobe Analytics 8.0
Based on 7 answers
It is a large effort to implement. Throwing a developer with zero experience with Adobe Analytics with no support is a REALLY BAD IDEA!!! Having experienced developers working as a team is crucial to a strong implementation. I say this because I have experienced both scenarios. I was the only developer on an implementation project and I had no experience with Adobe Analytics. As a result I made many architecturally bad decisions which lead to a rigid fragile implementation that eventually was scraped. It took some hard lessons to learn that Adobe Analytics was not as simple as their sales reps make it sound. Using the Adobe Dynamic Tag Manager made sequential implementations incredibly STRONG. Having a DTM to manage the code was a miracle and a life saver!!! If you plan on doing a big enterprise level implementation, please seriously consider using the Adobe Dynamic Tag Manager!!! it made code maintenance super slick and easy which is super important for a developer!!!

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Vagner Polund | TrustRadius Reviewer
Vagner Polund
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Alternatives Considered

6sense

6sense is the most innovative, accurate, and forward-thinking software in the space

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Parker O'Very | TrustRadius Reviewer
Parker O'Very
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Adobe Analytics

Adobe Analytics runs a close 3 with Google Analytics and pales in comparison with Webtrends. I inherited management of Adobe, but if I had my choice I'd switch to Webtrends if not for their ease of SQL customization and their ability to easily create bitstream data without costly add-ons. When you work as an analyst, telling your boss that you need more money for software they've already purchased does not go over well. I could finagle it, but with so many key pieces relying on our web data, it's not worth it.

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Nathan Collins | TrustRadius Reviewer
Nathan Collins
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Return on Investment

6sense

  • Revenue growth
  • More productive employees

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Laurie Wheeler | TrustRadius Reviewer
Laurie Wheeler
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Adobe Analytics

  • As a direct result of some of our insights we obtained through Adobe Analytics, we focused on improving our mobile web pages which resulted in a significant increase in conversion rates for mobile devices (can't disclose actual figures here). We had no idea previously what % of our customers were going through certain processes on our website on a mobile device and the experience had been built for a desktop.
  • One of the insights the Next Page Flow and Fallout reports helped us find was that fallout rates for the first step in one of our multi-step processes on the website were over 50%! That helped us identify that the first step was too complicated, and we simplified it and that resulted in a >30% improvement.

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Albert Ihm | TrustRadius Reviewer
Albert Ihm
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Pricing Details

6sense

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Adobe Analytics

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

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