6sense vs Chorus.ai | TrustRadius

What users are saying about

Score 8.1 out of 10

Based on 71 reviews and ratings

Score 8.8 out of 10

Based on 178 reviews and ratings

Pros

Identifies engagement through the marketing funnel, aligned with strength to the ideal customer profile.
Provides real time visibility to every account executive and their leaders on engagement with buying committee for every opportunity.
Provides insight into digital spend vs pipeline creation and closed won.

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SVP Marketing and Communications

OneSource VirtualOutsourcing/Offshoring, 501-1000 employees

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The basic functionality, i.e. call recording and allowing the calls to be reviewed, works great! This provides huge insight into our business, especially for leaders who don't have the time to live-shadow calls.
Analyzing and comparing "talk times" (i.e. seller vs. buyer percentages) is extremely insightful.
Easy to integrate with calendars and technology like Zoom—reps can set it and forget it.

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Verified User

Manager in Sales

Computer Software Company, 501-1000 employees

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Cons

Similar level of insights available in the international space outside North America (international space coverage) & better visibility on data partners in each geo
Provide a 6sense wiki/guide explaining 6sense terms used in 6sense iframe, in 6sense alerts, and 6sense ABM platform (explicit definitions and relations between these terms)

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Monika Redlichova

Core Sales Programs Manager

PTCComputer Software, 5001-10,000 employees

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Trouble with accuracy of transcription for strong accents.
Inability in analytics to jump to an account or specific call with one click (ex. mousing over the meetings by deal - I'd expect to click on Company A, and jump to more details or to jump to one of its four calls).
Proactive speech pattern analytics -- would love to see that there's a trend of certain keywords emerging or for chorus to list certain phrases by frequency that we may not be aware of. Use case: we can mirror our customers' language.
One-click ability to export an individual call transcript.

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Verified User

Professional in Other

Computer Software Company, 51-200 employees

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Likelihood to Renew

6sense 1.0

Based on 1 answer

product is buggy and I have lost all confidence and support is terrible.

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Verified User

Director in Sales

Marketing & Advertising Company, 51-200 employees

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Chorus.ai 6.9

Based on 4 answers

It's hard for me to give anything more than a 5 at this point. The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term

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Robert Peterson III

Sr. Manager, Account Development

Auth0Computer Software, 501-1000 employees

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Usability

6sense 7.7

Based on 25 answers

The platform is pretty straightforward as far as creating new segments and what's available to do so. The launch of digital advertising has greatly improved in recent months which has been great for our digital team. Adding or removing users and updating integration points is pretty easy as well. Reporting has also been recently updated which makes reporting on usage and ROI much easier too.

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Director, Marketing Operations

XactlyInformation Technology & Services, 501-1000 employees

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Chorus.ai 7.7

Based on 3 answers

Chorus has a great user experience. It is very easy to navigate and figure out. You do not need anyone to walk you through the usage and process as it is very easy to determine on your own, even if you are not a technologically savvy person. It is very easy to use in a variety of settings and the organizational structure makes it even easier to navigate.

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Verified User

Consultant in Marketing

Marketing and Advertising Company, 11-50 employees

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Support Rating

6sense 7.9

Based on 26 answers

Above and beyond! I personally meet with our customer success manager sometimes multiple times a week to build a strong ABM strategy, look at new capabilities, etc. I also join the user groups as much as possible to hear from the product team which has been amazing. Next up I am looking forward to their 2-day virtual event as I am sure the content will be extremely educational.

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Stephanie Pennell

Field Marketing Manager, North America

NexthinkInformation Technology & Services, 501-1000 employees

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Chorus.ai 9.0

Based on 4 answers

I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.

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Verified User

Consultant in Marketing

Marketing and Advertising Company, 11-50 employees

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Implementation Rating

6sense 1.0

Based on 1 answer

dont implement it

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Verified User

Director in Sales

Marketing & Advertising Company, 51-200 employees

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Chorus.ai 7.3

Based on 2 answers

Like I noted in the other category, it has been smooth for the most part. But we really do enjoy the hard work of our CSM and everything he has been able to provide us in terms of support.

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Robert Peterson III

Sr. Manager, Account Development

Auth0Computer Software, 501-1000 employees

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Alternatives Considered

It was a very close call to Triblio. Ultimately, I made the decision to go with 6sense for 2 reasons. 1. When it came time to negotiate price, 6sense told me that they wouldn't remove customer service and support from the packaging because they felt that was key to client success. 2. I felt that the sales team could start to identify accounts that were already in decision/purchase stages so as we were getting ramped up and onboarded they didn't have to wait for marketing.

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Jessica Gondolfo

Sr. Marketing Manager, Growth

SynupInformation Technology & Services, 51-200 employees

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Gong.io sales process wasn't involved enough, Chorus.ai simply displayed better salesmanship. SalesLoft had too much overlap with other products we were already using. ExecVision didn't have the depth and breadth we were looking for in a product like this. When it came down to it, Chorus.ai had everything we were looking for and simple integration into all of our core technologies.

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Digital Marketing and Demand Gen Director

Impartner SoftwareComputer Software, 201-500 employees

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Return on Investment

After just 2 months in production we can track generated pipeline specifically to 6sense.
We are anticipating driving more marketing generated opportunities at a faster pace. We already know we win deals at a 2x rate when marketing generated vs sales generated.

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SVP Marketing and Communications

OneSource VirtualOutsourcing/Offshoring, 501-1000 employees

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It definitely allows real experiences that were highlights to be shared with the team to encourage best practices.
I would love even more quantifiable coaching results (as mentioned earlier) but it's a good start.
Solid opportunity for new reps to learn how our product and value is positioned.

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Solutions Consultant

PodiumComputer Software, 501-1000 employees

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Screenshots

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

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