What users are saying about
14 Ratings
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25 Ratings
14 Ratings
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Score 8.4 out of 101

Chorus.ai

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25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 101

Likelihood to Recommend

6sense

If your company wants to identify buying intent before the prospect starts talks with a competitor, or before the prospect even concretely defines their needs, 6sense is the answer.
Parker O'Very profile photo

Chorus.ai

It is great for coaching, training, and on-boarding new team members. It's utilized to share quality points of a conversation in our weekly sales meetings so that other team members can learn to manage a conversation, handle an objection, speak to a technical aspect of our product suite, etc.
Carlo Palomino profile photo

Pros

6sense

  • In-market account identification
  • Website visitor de-anonymizer
  • Data enrichment
  • ABM ad targeting
  • Industry & product innovation
Parker O'Very profile photo

Chorus.ai

  • Chorus.ai dictates calls very well. It helps to clearly depict what different people on the call are saying. It separates the person by their tone of voice and helps to clearly identify what they are saying. It makes it easy to virtually view and search through the entire recorded conversation.
  • Chorus.ai has a great organizational structure for an agency or large organization looking to use this tool company-wide. It stores recordings in an easy-to-locate way. It also lets you organize your users by group and allows the recordings to be stored in each specific group that user is attached to. This makes it extremely easy to store but also locate different calls.
  • Chorus very clearly records a variety of different voices. No matter the location or internet connection, Chorus.ai does a fantastic job of clearly recording specific details of what people are saying. Many conversation intelligence tools make it very difficult to clearly read or understand what is being said. Chorus.ai makes it easy to understand but also rely on the tool that each call is going to be clear and easy to understand.
  • Chorus.ai is a great tool to use for interview purposes, or for people who are working on their conversation skills. With the ability to look back on your calls, Chorus also makes it possible to see who spent the majority of the time talking, and can even track specific users by name. It makes it easy for people looking to improve conversation skills to identify key points in the speech patterns. For those using it for interview purposes, it makes it very easy to reflect back and pick out key points, especially when writing a follow up after the interview.
No photo available

Cons

6sense

  • Reporting is still lack-luster, though they have made significant strides of improvement in the last two quarters
  • Taxonomy implementation process was a bit rough, likely because we asked for everything to be fast-tracked
Parker O'Very profile photo

Chorus.ai

  • Not as large of a sales information ecosystem as Gong
  • Auto-transcribe feature is patchy, and often has terrible translations
No photo available

Likelihood to Renew

6sense

No score
No answers yet
No answers on this topic

Chorus.ai

Chorus.ai 8.0
Based on 1 answer
I gave it this rating because I truly feel its a valuable resource to have. Knowing that at the end of every call, you have a solid recording that is using smart technology to help pull out insights, next steps and more. Also, knowing tyhat it can help me with training any new reps and any current reps on how to do this is valuable.
No photo available

Usability

6sense

No score
No answers yet
No answers on this topic

Chorus.ai

Chorus.ai 10.0
Based on 1 answer
Chorus has a great user experience. It is very easy to navigate and figure out. You do not need anyone to walk you through the usage and process as it is very easy to determine on your own, even if you are not a technologically savvy person. It is very easy to use in a variety of settings and the organizational structure makes it even easier to navigate.
No photo available

Support

6sense

No score
No answers yet
No answers on this topic

Chorus.ai

Chorus.ai 10.0
Based on 1 answer
I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.
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Alternatives Considered

6sense

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.
No photo available

Chorus.ai

We were referred to Chorus by some of our other tech stack vendors. We looked into a couple of other ones like Voice and Gong, but ultimately it came down to ease of use and pricing. Chorus team was smaller and we liked that because the experience was more personalized at the time.
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Return on Investment

6sense

  • It is easier to monitor our ROI on certain campaigns, departments, subclasses, within our sites.
  • We have less issues with launching campaigns correctly and the site crashing on us while processing and developing these campaigns.
No photo available

Chorus.ai

  • Chorus.ai reduced our ramp time for new reps.
  • It helps our product and marketing teams on development and positioning.
No photo available

Pricing Details

6sense

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Chorus.ai

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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