What users are saying about
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Top Rated
107 Ratings
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Top Rated
354 Ratings

6sense

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Top Rated
107 Ratings
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Score 8.5 out of 100

Chorus.ai

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Top Rated
354 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • Chorus.ai is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

8.6

6sense

86%
46 Ratings
8.9

Chorus.ai

89%
241 Ratings

Likelihood to Renew

1.0

6sense

10%
1 Rating
6.2

Chorus.ai

62%
4 Ratings

Usability

7.8

6sense

78%
25 Ratings
8.5

Chorus.ai

85%
4 Ratings

Support Rating

7.9

6sense

79%
26 Ratings
8.2

Chorus.ai

82%
4 Ratings

Implementation Rating

1.0

6sense

10%
1 Rating
7.3

Chorus.ai

73%
2 Ratings

Likelihood to Recommend

6sense

6sense is well suited for organizations that are looking for a single ABM orchestration platform. Their intent data and scoring algorithm seem to be very accurate. Their advertising is very easy to use but I don't have confirmation yet as to the accuracy of the targeting.
Renny Fidlon | TrustRadius Reviewer

Chorus.ai

It's well suited if your requirement is to have a central repository of all prospect/customer-facing calls. It will also help you get better at your calls by analysing your talk/listen ratio, if your questions are engaging enough etc.It might be less appropriate if you're looking for something that's easy to onboard and implement. Their team takes a good amount of time for integrations.
Jagrit Gambhir | TrustRadius Reviewer

Pros

6sense

  • Their predictive analytics has thus far proven to be incredibly accurate
  • The UI is intuitive and provides a very good user experience
  • Their implementation process was excellent! What might have been overwhelming and cumbersome was made simple and easy to understand.
Kyle Evilsizor | TrustRadius Reviewer

Chorus.ai

  • Great job on putting the conversion metrics. It's a big help knowing our metrics in every meeting.
  • We learned what areas need to be improved and also the strength we had during that conversation.
  • It also provides the length of speech of each participants.
Cory Velasco | TrustRadius Reviewer

Cons

6sense

  • No way to easily use UTMs for ads. If you want to use UTMs for different campaigns but the same creative, you have to upload the ads multiple times in order to be able to use different UTMs
  • Getting the predictive model up and running took a bit longer than we hoped
  • Should be able to allow spend to go to the top performing ads in campaigns rather than be spaced out evenly
Anonymous | TrustRadius Reviewer

Chorus.ai

  • The analytics around risks associated with certain words/phrases never seems to be accurate or relevant. Meaning I say things that are definitely not problematic, but they get marked that way.
  • Needs to be easier to locate certain parts of a call, maybe by a more powerful word search. This isn't a problem for 30-60 minute calls but is more challenging for longer training sessions that last 3 hours.
Anonymous | TrustRadius Reviewer

Pricing Details

6sense

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Chorus.ai

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

6sense

6sense 1.0
Based on 1 answer
product is buggy and I have lost all confidence and support is terrible.
Anonymous | TrustRadius Reviewer

Chorus.ai

Chorus.ai 6.2
Based on 4 answers
It's hard for me to give anything more than a 5 at this point. The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term
Robert Peterson III | TrustRadius Reviewer

Usability

6sense

6sense 7.8
Based on 25 answers
The platform is pretty straightforward as far as creating new segments and what's available to do so. The launch of digital advertising has greatly improved in recent months which has been great for our digital team. Adding or removing users and updating integration points is pretty easy as well. Reporting has also been recently updated which makes reporting on usage and ROI much easier too.
Jim Barron | TrustRadius Reviewer

Chorus.ai

Chorus.ai 8.5
Based on 4 answers
Chorus has a great user experience. It is very easy to navigate and figure out. You do not need anyone to walk you through the usage and process as it is very easy to determine on your own, even if you are not a technologically savvy person. It is very easy to use in a variety of settings and the organizational structure makes it even easier to navigate.
Anonymous | TrustRadius Reviewer

Support Rating

6sense

6sense 7.9
Based on 26 answers
Their Customer Success model is delivered as advertised. We're very satisfied with the availability of support. They care as much about our success as we do. We also had an issue where we believed there was an issue in a piece of functionality. They continued to dig until they found the problem and immediately put the fix into a patch.
Cay Gliebe | TrustRadius Reviewer

Chorus.ai

Chorus.ai 8.2
Based on 4 answers
I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.
Anonymous | TrustRadius Reviewer

Implementation Rating

6sense

6sense 1.0
Based on 1 answer
dont implement it
Anonymous | TrustRadius Reviewer

Chorus.ai

Chorus.ai 7.3
Based on 2 answers
Like I noted in the other category, it has been smooth for the most part. But we really do enjoy the hard work of our CSM and everything he has been able to provide us in terms of support.
Robert Peterson III | TrustRadius Reviewer

Alternatives Considered

6sense

Based on my team's collective feedback, we just felt that Demandbase fell short of some of the capabilities we expected it to have and have also had a much more positive experience with the 6sense customer success team as well
Stephanie Pennell | TrustRadius Reviewer

Chorus.ai

We only took an early look at Gong since we had heard many people recommend them. Functionality seemed to be about the same without any major reasons to choose Gong over Chorus, but we'd already tested & used Chorus at that point, so sticking with the proven tool was the better choice for us.
Logan Lyles | TrustRadius Reviewer

Return on Investment

6sense

  • Some ROI seen but we have not had many conversion rates from 6sense thus far
  • Win: More decision-makers involved earlier on. 6sense allows us to get across more contacts and multi-thread much more earlier on in the process.
  • Overall, being able to get across more accounts.
Elizabeth Goydich | TrustRadius Reviewer

Chorus.ai

  • Reduced ramp time for new reps by letting them hear and experience what good looks like
  • Lets reps focus on being more present in calls because Chorus.ai will always be a backup to their notes if they missed it and want to go back to review
David Bendit | TrustRadius Reviewer

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