What users are saying about
9 Ratings
2 Ratings
9 Ratings
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Score 8.4 out of 101
2 Ratings
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Score 6 out of 101

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Likelihood to Recommend

6sense

This is an excellent tool; no hesitation to recommend to others.
Laurie Wheeler profile photo

Icertis

Good for standard contracting processes that involve your forms and a set approach.Not as flexible for situations involving customer paper and processes that are less strict.Not good for proposals and RFP projects, which often do not result in a contract at that stage.
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Feature Rating Comparison

Contract Authoring

6sense
Icertis
8.0
Contract creation
6sense
Icertis
8.0
Contract templates
6sense
Icertis
8.0
Clause library/saved fields
6sense
Icertis
8.0

Contract Collaboration

6sense
Icertis
3.3
Contract sharing
6sense
Icertis
3.0
Collaborating on contracts
6sense
Icertis
4.0
Approval process
6sense
Icertis
3.0
Interdepartmental workflows
6sense
Icertis
3.0

Contract Monitoring

6sense
Icertis
6.0
Contract search
6sense
Icertis
4.0
Contract milestone reminders & alerts
6sense
Icertis
8.0

Pros

  • Stores and organizes information by product, department, etc., to make it easier for our website to function.
  • Help us track the buyer journey, making it a more enjoyable buying process for them on our website.
  • Help us drive revenue against competitors such as Amazon and Wal-Mart.
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  • A good way to organize your contracts by type/business line/etc.
  • Contract provision library is useful for reviewers of contracts - helps standardize language and approach.
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Cons

  • Some of the terms used are a learning process for our team, but the site is easy to navigate.
  • Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.
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  • Some features are unnecessarily limiting. For example, the inability to delete records or change fields later if it turns out there has been a mistake in how the contract was entered or the term was described. The Icertis form fields are NOT the contract record that is required to be kept. If someone makes an error, they should be able to fix it. The contract itself doesn't change, and that is the business record.
  • Too much is built on the assumption that the person requesting the contract is the one with the control or ownership of the contract. It would be better if the person to whom the contract is submitted for review was the owner in the system.
  • Not all requests will in fact end with a contract. Sometimes requests are started and the project is abandoned or put on hold for a period of time. More status fields that reflect the reality of contracting would be helpful.
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Alternatives Considered

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.
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I think that all three of these platforms are solid products. I was not the decision maker in choosing Icertis over the other two products - that was handled by our IT department.
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Return on Investment

  • It is easier to monitor our ROI on certain campaigns, departments, subclasses, within our sites.
  • We have less issues with launching campaigns correctly and the site crashing on us while processing and developing these campaigns.
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  • Too new to product to have ROI estimates. Less than 1 year of implementation. But, I would say we have better ways to track our existing agreements with this tool.
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Pricing Details

6sense

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Icertis

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details