What users are saying about

6sense

7 Ratings

Matomo (formerly Piwik)<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
35 Ratings

6sense

7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

Matomo (formerly Piwik)<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

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Likelihood to Recommend

6sense

6sense is well suited in areas such as creating a campaign for our site. For example, "grill season". It makes it easy to create a campaign to advertise all our grills, best selling [grills] and create certain price updates/categories. It is not as useful on the product campaign, coupon and sales level, but still more useful than platforms we have used in the past.
No photo available

Matomo (formerly Piwik)

I think the question whenever to pick or not to pick Piwik as an anlytics solution will largely depend on the skill-set of developers and current company's infrastructure. Obviously, Piwik has a vast amount of data available, comparing to the other big name analytic data providers, but I have worked in the company that preferred to host as little as possible on their servers, so Piwik would not be a good solution for them. Also, the price is a major factor. New Relic was super expensive, where Piwik was free (as far as I could remember)
Mike Tihonchik profile photo

Pros

  • Quality data
  • Timing for updates
  • Excellent support
Laurie Wheeler profile photo
  • Ease of integration into the environment
  • Easy to create custom plugins using PHP
  • Piwik was setup on our own servers (straight forward process), so we had more control over data, compared to NewRelic or Omniture
  • It's Open-Source... enough said...
Mike Tihonchik profile photo

Cons

  • Some of the terms used are a learning process for our team, but the site is easy to navigate.
  • Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.
No photo available
  • When looking through visitor log it only allows you to go back one day
  • Cannot see how long the visitor spent on each page, only the total length of their visit
  • Need to add real time visitors on your page to show if there are any active visitors on your page at the current moment, similar to Google Analytics
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Matomo (formerly Piwik)8.7
Based on 13 answers
We are no longer using the product.
Preethi Menon profile photo

Usability

No score
No answers yet
No answers on this topic
Matomo (formerly Piwik)9.0
Based on 3 answers
Piwik succeeds in presenting me (and my associates and my clients...) large amounts of data in a user friendly way. The interface and functionality can easily be customized. While some enhancements do need technical background (API calls by programming language from the webserver or javascript), others are easy to use (goal / event tracking)
Hendrik Schaper profile photo

Implementation

No score
No answers yet
No answers on this topic
Matomo (formerly Piwik)9.0
Based on 1 answer
Only one hiccup when we were using a beta installation. Other than that, smooth sailing.
Erik Rühling profile photo

Alternatives Considered

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.
No photo available
I have used NewRelic in the past. Currently using Adobe Analytics.Overall, Piwik provides big volume of advanced data (just like its bigger competitors). Being easy to setup and maintain, as well as being free, is a huge plus. I liked the idea that I could access analytics data in my local server's database (I have not seen that feature anywhere else).
Mike Tihonchik profile photo

Return on Investment

  • Revenue growth
  • More productive employees
Laurie Wheeler profile photo
  • Better usage of resources
  • Validation of project importance
  • Ability to show general impact
No photo available

Screenshots

Pricing Details

6sense

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Matomo (formerly Piwik)

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
On-premise Edition is free. SaaS Edition (Cloud) starts from $65/month. On-premise Edition (Enterprise) starts from $5,900/year.