<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
208 Ratings
Top Rated
164 Ratings

6sense

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
208 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
Top Rated
164 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

    Sales Force Automation

    6sense

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Sales

    80%
    Oracle CX Sales ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    8.7
    87%
    12 Ratings

    Workflow management

    N/A
    0 Ratings
    7.8
    78%
    12 Ratings

    Territory management

    N/A
    0 Ratings
    8.0
    80%
    12 Ratings

    Opportunity management

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    7.6
    76%
    10 Ratings

    Contract management

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Quote & order management

    N/A
    0 Ratings
    7.7
    77%
    12 Ratings

    Interaction tracking

    N/A
    0 Ratings
    7.2
    72%
    12 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Customer Service & Support

    6sense

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Sales

    80%
    Oracle CX Sales ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    8.1
    81%
    11 Ratings

    Call center management

    N/A
    0 Ratings
    7.8
    78%
    9 Ratings

    Help desk management

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    Marketing Automation

    6sense

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Sales

    80%
    Oracle CX Sales ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.9
    89%
    10 Ratings

    Email marketing

    N/A
    0 Ratings
    7.2
    72%
    8 Ratings

    CRM Project Management

    6sense

    Feature Set Not Supported
    N/A
    8.9

    Oracle CX Sales

    89%
    Oracle CX Sales ranks higher in 2/2 features

    Task management

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    Reporting

    N/A
    0 Ratings
    8.8
    88%
    11 Ratings

    CRM Reporting & Analytics

    6sense

    Feature Set Not Supported
    N/A
    8.5

    Oracle CX Sales

    85%
    Oracle CX Sales ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.3
    83%
    11 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Customization

    6sense

    Feature Set Not Supported
    N/A
    8.5

    Oracle CX Sales

    85%
    Oracle CX Sales ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    8.8
    88%
    11 Ratings

    Custom objects

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Scripting environment

    N/A
    0 Ratings
    8.6
    86%
    10 Ratings

    API for custom integration

    N/A
    0 Ratings
    7.8
    78%
    11 Ratings

    Security

    6sense

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Sales

    80%
    Oracle CX Sales ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    7.4
    74%
    13 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.6
    86%
    13 Ratings

    Social CRM

    6sense

    Feature Set Not Supported
    N/A
    7.7

    Oracle CX Sales

    77%
    Oracle CX Sales ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    8.0
    80%
    10 Ratings

    Social engagement

    N/A
    0 Ratings
    7.4
    74%
    9 Ratings

    Integrations with 3rd-party Software

    6sense

    Feature Set Not Supported
    N/A
    7.9

    Oracle CX Sales

    79%
    Oracle CX Sales ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    7.8
    78%
    11 Ratings

    Compensation management

    N/A
    0 Ratings
    8.0
    80%
    9 Ratings

    Platform

    6sense

    Feature Set Not Supported
    N/A
    8.4

    Oracle CX Sales

    84%
    Oracle CX Sales ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Attribute Ratings

    • 6sense is rated higher in 5 areas: Likelihood to Recommend, Usability, Support Rating, Ease of integration, Vendor pre-sale

    Likelihood to Recommend

    8.8

    6sense

    88%
    97 Ratings
    7.6

    Oracle CX Sales

    76%
    44 Ratings

    Likelihood to Renew

    6.7

    6sense

    67%
    3 Ratings

    Oracle CX Sales

    N/A
    0 Ratings

    Usability

    7.7

    6sense

    77%
    26 Ratings
    7.5

    Oracle CX Sales

    75%
    11 Ratings

    Availability

    9.1

    6sense

    91%
    1 Rating

    Oracle CX Sales

    N/A
    0 Ratings

    Performance

    7.3

    6sense

    73%
    1 Rating

    Oracle CX Sales

    N/A
    0 Ratings

    Support Rating

    8.2

    6sense

    82%
    27 Ratings
    7.6

    Oracle CX Sales

    76%
    11 Ratings

    Online Training

    6sense

    N/A
    0 Ratings
    8.0

    Oracle CX Sales

    80%
    1 Rating

    Implementation Rating

    1.0

    6sense

    10%
    2 Ratings

    Oracle CX Sales

    N/A
    0 Ratings

    Configurability

    9.1

    6sense

    91%
    1 Rating

    Oracle CX Sales

    N/A
    0 Ratings

    Contract Terms and Pricing Model

    6sense

    N/A
    0 Ratings
    7.0

    Oracle CX Sales

    70%
    1 Rating

    Ease of integration

    9.1

    6sense

    91%
    1 Rating
    5.0

    Oracle CX Sales

    50%
    16 Ratings

    Product Scalability

    9.1

    6sense

    91%
    1 Rating

    Oracle CX Sales

    N/A
    0 Ratings

    Professional Services

    6sense

    N/A
    0 Ratings
    10.0

    Oracle CX Sales

    100%
    1 Rating

    Vendor post-sale

    6sense

    N/A
    0 Ratings
    8.0

    Oracle CX Sales

    80%
    1 Rating

    Vendor pre-sale

    9.1

    6sense

    91%
    1 Rating
    8.0

    Oracle CX Sales

    80%
    1 Rating

    Likelihood to Recommend

    6sense

    6sense is the only intent tool that I have engaged with that goes beyond just telling you when folks are surging on keywords. The AI looks at your wins and helps to bubble up accounts that are a strong or moderate fit based on this. It learns from your data and helps sellers focus on the areas they are most likely to win.
    Read full review

    Oracle

    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Read full review

    Pros

    6sense

    • 6sense does a fantastic job identifying keywords that potential customers are searching for.
    • 6sense is beneficial in the sense that it shows the various buying stages their potential customers are in.
    • 6sense makes it easy to upload potential client lists that make it easier for me and my team to identify key accounts.
    • 6sense makes it easy to download reports that can be shared with partners.
    Read full review

    Oracle

    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Read full review

    Cons

    6sense

    • Sometimes the data doesn't align across the platform. I've seen inconsistencies across the data being pushed into SFDC fields, the Sales Insight SFDC application, Google Analytics, and the 6sense platform itself.
    • The worst part of the platform is that 6sense views the same account in different countries as different accounts. We market to global enterprises and no one is going to set up their Salesforce instance with a separate account for every country. It is very limiting when it comes to getting a holistic view of account activity.
    • The company is relatively immature when it comes to business processes and support. I've had tickets outstanding for months and often don't get satisfactory answers about data inconsistencies.
    Read full review

    Oracle

    • It doesn't have a lot of information for mid-market in Latin America, so there is info you can increase on this.
    • Job posting may not be part of the Commercial Module because it is where salespeople may look at it and start another process.
    • You may add a top 100 list per country in the lists by default, to make it easier to use when putting attention on the correct sectors.
    Read full review

    Pricing Details

    6sense

    Starting Price

    Editions & Modules

    6sense editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Oracle CX Sales

      Starting Price

      $65 Per User Per Month

      Editions & Modules

      Oracle CX Sales editions and modules pricing
      EditionModules
      Professional$65.001
      Standard$100.002
      Enterprise$200.003
      Premium$300.004

      Footnotes

      1. Per User Per Month
      2. Per User Per Month
      3. Per User Per Month
      4. Per User Per Month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      6sense

      6sense is good but I would like to try Demandbase or others just to see what is out there. Sometimes the contacts or accounts given aren't even in our patch. This doesn't happen much so its no big deal at the end of the day but still any time wasted searching through salesforce or with zoom info is time we could have spent doing activities to actually generate revenue
      Read full review

      Oracle

      No answers on this topic

      Usability

      6sense

      The platform is pretty straightforward as far as creating new segments and what's available to do so. The launch of digital advertising has greatly improved in recent months which has been great for our digital team. Adding or removing users and updating integration points is pretty easy as well. Reporting has also been recently updated which makes reporting on usage and ROI much easier too.
      Read full review

      Oracle

      Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
      Read full review

      Reliability and Availability

      6sense

      So far the one time we ran into issues they were right there to help
      Read full review

      Oracle

      No answers on this topic

      Performance

      6sense

      Most of the time pages load quickly and the UX is great there are moments like every platform where it is laggy though
      Read full review

      Oracle

      No answers on this topic

      Support Rating

      6sense

      Their Customer Success model is delivered as advertised. We're very satisfied with the availability of support. They care as much about our success as we do. We also had an issue where we believed there was an issue in a piece of functionality. They continued to dig until they found the problem and immediately put the fix into a patch.
      Read full review

      Oracle

      The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
      Read full review

      Online Training

      6sense

      Great onboarding and training from CS team. No issues what so ever tracking on what they were saying.
      Read full review

      Oracle

      Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
      Read full review

      Implementation Rating

      6sense

      dont implement it
      Read full review

      Oracle

      No answers on this topic

      Alternatives Considered

      6sense

      The predictive analytics and account stages is great. Wish they had Facebook targeting like Metadata.io does where you can upload a list of business contacts and it matches it to their personal email and you can target on Facebook. Other than that, 6sense is great for prioritizing outreach and making sure you're going after accounts that are in-market.
      Read full review

      Oracle

      As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
      Read full review

      Contract Terms and Pricing Model

      6sense

      No answers on this topic

      Oracle

      When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
      Read full review

      Scalability

      6sense

      Has been used by a few teams cross functionally and the scalability of this product is great as we continue to grow
      Read full review

      Oracle

      No answers on this topic

      Return on Investment

      6sense

      • Increased understanding of our position among competitors in our markets
      • identified several "at risk" accounts before we would have ever known there were any issues.
      • improved our advertising spend by allowing us to hyper target our efforts--saving budget and increasing effectiveness.
      Read full review

      Oracle

      • Unfortunately, our sales team has decreased productivity by trying to use the mobile application. It is poorly designed, and I've heard the same feedback from people at other organizations.
      • The ability to track and convert sales leads has proven to be a positive impact on ROI.
      • We are able to pass along leads and opportunities to our resellers.
      Read full review

      Screenshots

      Add comparison