What users are saying about

6sense

6 Ratings

6sense

6 Ratings
Score 8.8 out of 101

SalesforceIQ CRM

30 Ratings
Score 8.2 out of 101

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Likelihood to Recommend

6sense

6sense is well suited in areas such as creating a campaign for our site. For example, "grill season". It makes it easy to create a campaign to advertise all our grills, best selling [grills] and create certain price updates/categories. It is not as useful on the product campaign, coupon and sales level, but still more useful than platforms we have used in the past.
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SalesforceIQ CRM

SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
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Feature Rating Comparison

Sales Force Automation

6sense
SalesforceIQ CRM
9.1
Customer data management / contact management
6sense
SalesforceIQ CRM
9.0
Territory management
6sense
SalesforceIQ CRM
9.5
Opportunity management
6sense
SalesforceIQ CRM
8.0
Integration with email client (e.g., Outlook or Gmail)
6sense
SalesforceIQ CRM
9.5
Quote & order management
6sense
SalesforceIQ CRM
9.0
Interaction tracking
6sense
SalesforceIQ CRM
9.5
Channel / partner relationship management
6sense
SalesforceIQ CRM
9.0

Marketing Automation

6sense
SalesforceIQ CRM
7.5
Lead management
6sense
SalesforceIQ CRM
7.5

CRM Project Management

6sense
SalesforceIQ CRM
9.0
Task management
6sense
SalesforceIQ CRM
9.0
Billing and invoicing management
6sense
SalesforceIQ CRM
9.0
Reporting
6sense
SalesforceIQ CRM
9.0

CRM Reporting & Analytics

6sense
SalesforceIQ CRM
9.0
Forecasting
6sense
SalesforceIQ CRM
9.0
Pipeline visualization
6sense
SalesforceIQ CRM
9.0
Customizable reports
6sense
SalesforceIQ CRM
9.0

Customization

6sense
SalesforceIQ CRM
9.1
Custom fields
6sense
SalesforceIQ CRM
9.5
Custom objects
6sense
SalesforceIQ CRM
9.0
Scripting environment
6sense
SalesforceIQ CRM
9.0
API for custom integration
6sense
SalesforceIQ CRM
9.0

Security

6sense
SalesforceIQ CRM
9.3
Single sign-on capability
6sense
SalesforceIQ CRM
9.5
Role-based user permissions
6sense
SalesforceIQ CRM
9.0

Social CRM

6sense
SalesforceIQ CRM
9.0
Social engagement
6sense
SalesforceIQ CRM
9.0

Integrations with 3rd-party Software

6sense
SalesforceIQ CRM
9.0
Marketing automation
6sense
SalesforceIQ CRM
9.0
Compensation management
6sense
SalesforceIQ CRM
9.0

Platform

6sense
SalesforceIQ CRM
9.5
Mobile access
6sense
SalesforceIQ CRM
9.5

Pros

  • Stores and organizes information by product, department, etc., to make it easier for our website to function.
  • Help us track the buyer journey, making it a more enjoyable buying process for them on our website.
  • Help us drive revenue against competitors such as Amazon and Wal-Mart.
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  • Tracking phone calls is extremely easy when using the app on the iphone. After a phone call is complete it prompts the user to enter in call details.
  • SalesforceIQ also automatically logs emails for us. This has saved us time from entering in information manually.
  • SalesforceIQ was easy to set up and allowed us customization for fields that were relevant to our business.
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Cons

  • Some of the terms used are a learning process for our team, but the site is easy to navigate.
  • Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.
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  • SalesforceIQ has some reporting items that are a little harder to easily uncover but I have found work arounds or manually created reporting to get that information, such as number of times a salesperson was at a location.
  • Some of the upgrade items I would like to see are available in salesforce sales cloud that allow easier automation for marketing.
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Alternatives Considered

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.
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We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product
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Return on Investment

  • It is easier to monitor our ROI on certain campaigns, departments, subclasses, within our sites.
  • We have less issues with launching campaigns correctly and the site crashing on us while processing and developing these campaigns.
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  • We have noticed since we have started using SalesforceIQ to communicate items on customer account notes we have freed up hours of phone time between employees allowing us to better answer customer phone calls. This is especially true in our parts department where we have inside and outside sales.
  • We tied in use of Salesforce to our bonus structure to encourage employees to use the software. It is the direction our business is going and we needed everyone to participate to make it work. The newer the employee the better they are about logging information and visits.
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Screenshots

Pricing Details

6sense

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SalesforceIQ CRM

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details