What users are saying about

6sense

6 Ratings

Swiftpage Act!

27 Ratings

6sense

6 Ratings
Score 8.8 out of 101

Swiftpage Act!

27 Ratings
Score 7 out of 101

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Likelihood to Recommend

6sense

This is an excellent tool; no hesitation to recommend to others.
Laurie Wheeler profile photo

Swiftpage Act!

Account or Contact centric selling environment? Are you fostering a "social selling" environment? Will Email Marketing be sufficient in your future? If you are moving beyond email marketing and want the tool to integrate with a full Marketing Automation platform such as ACT-On (not the same company) or HubSpot, then this is not the tool for you
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Pros

  • Quality data
  • Timing for updates
  • Excellent support
Laurie Wheeler profile photo
  • Integrated Email Marketing: For a small business, you can have a strong method to handle email marketing in an integrated non-disparate solution.
  • Tailoring: There are no limits on what data you can store in the system and the ease of making changes can be done by a nontechnical person.
  • User Interface: The tool is easy to get around in both the desktop (fat client) and (webclient) which both are quite similar in functionality.
  • Integration: The tool integrates with Word, Excel, and Outlook nicely. And, it integrates with Google Mail and Contacts. There is a nice selection of third party tools available for various needs like AddressGrabber which allows for easy input of contacts from various sources such as email signatures, webpages, etc.
  • Templates: I have enjoyed being able to store tons of various templates for letters which we use over and over for various communications like sales proposals, quotes, and nudging clients along the funnel and sales process.
  • Automation: SwiftPage ACT! has a small business automation engine which allows for reminders and workflow to be administered by the system. It's not as sophisticated as some enterprise workflow automation solutions but for the price it's an awesome addition.
  • Maintenance: Very rarely have a problem which needs to be dealt with and costs to upgrade are minimal at best. We hosted the system internally for the web client and implemented it ourselves initially but had upgrades subsequently done by a local partner simply due to time/cost scenario. In other words, less to have someone else do it.
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Cons

  • Some of the terms used are a learning process for our team, but the site is easy to navigate.
  • Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.
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  • ACT! is a product that has been around a long time, and the interface is somewhat dated.
  • It isn't as easy to use as some of the newer products.
  • Social media marketing could be stronger.
Laurence Sarner profile photo

Likelihood to Renew

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Swiftpage Act!8.0
Based on 1 answer
There are a lot of good SaaS options on the market but SwiftPage ACT still has a place in the mix today. It depends on your needs, goals, processes, and people
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Usability

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Swiftpage Act!7.0
Based on 2 answers
This system is easy to use and for most nontechnical users you can navigate around and do what you need with no problems
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Support

No score
No answers yet
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Swiftpage Act!5.0
Based on 1 answer
I have not called in about a year. But rather, I go to a local support person who provides help. When SwiftPage was called, it fell in the cracks and was lost.
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Implementation

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Swiftpage Act!8.0
Based on 1 answer
It was much easier than SalesLogix and other Mid Market systems
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Alternatives Considered

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.
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Swiftpage ACT! was selected and used as it was tightly integrated with Sage accounting products and the fact that the product had a long history and a strong position in the marketplace for two decades. As more products have emerged in conjunction with the advent of cloud computing, ACT! has had a lot more competition. Many other products have come to market that are easier to use and "bolt on" seamlessly to other cloud platforms and ecosystems such as QuickBooks Online. Although ACT! has been a trusted product and is well known, it is not necessarily the most appropriate or best selection of a CRM system depending on the client's existing platform and industry.
Laurence Sarner profile photo

Return on Investment

  • Revenue growth
  • More productive employees
Laurie Wheeler profile photo
  • Integration with Sage accounting software eliminated double entry of prospect data into Customer/Sales accounting functionality. Thus, this provided a positive ROI.
  • Excellent flexibility in designing customer fields and adapting to unique requirements of a specific business/industry make for a positive ROI and further business goals/objectives.
  • Weakness in providing as much social media functionality as other competing CRM systems not as desirable if one's business is a heavy user of social media and uses that as an integral part of their marketing/sales strategy.
Laurence Sarner profile photo

Pricing Details

6sense

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Swiftpage Act!

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details