What users are saying about
8 Ratings
28 Ratings
8 Ratings
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Score 8.5 out of 101
28 Ratings
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Score 7.1 out of 101

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Likelihood to Recommend

6sense

6sense is well suited in areas such as creating a campaign for our site. For example, "grill season". It makes it easy to create a campaign to advertise all our grills, best selling [grills] and create certain price updates/categories. It is not as useful on the product campaign, coupon and sales level, but still more useful than platforms we have used in the past.
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Swiftpage Act!

ACT! is well suited if you want a prepackaged CRM software. It is not as expensive as Salesforce. It is best used on laptops in a Remote Database Synchronization model. It integrates with an App called Handheld Contact so you can see your contacts on your phone. It is not a cloud solution.
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Pros

  • Stores and organizes information by product, department, etc., to make it easier for our website to function.
  • Help us track the buyer journey, making it a more enjoyable buying process for them on our website.
  • Help us drive revenue against competitors such as Amazon and Wal-Mart.
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  • History. You can archive all your email history for each contact
  • Great searchability through contacts!
  • Easy way to setup synchronization of remote databases to segment so Reps only have their contacts.
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Cons

  • Some of the terms used are a learning process for our team, but the site is easy to navigate.
  • Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.
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  • Not all templates in Swiftpage are as easy as they look, especialy editing advanced templates tends to mess things up.
  • Selecting leads on specific interactions within Swiftpage does require some in depth training.
  • I would like some marketing automation, to feed the Swiftpage drip campaigns.
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Likelihood to Renew

No score
No answers yet
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Swiftpage Act!8.0
Based on 1 answer
There are a lot of good SaaS options on the market but SwiftPage ACT still has a place in the mix today. It depends on your needs, goals, processes, and people
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Usability

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Swiftpage Act!7.0
Based on 2 answers
This system is easy to use and for most nontechnical users you can navigate around and do what you need with no problems
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Support

No score
No answers yet
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Swiftpage Act!5.0
Based on 1 answer
I have not called in about a year. But rather, I go to a local support person who provides help. When SwiftPage was called, it fell in the cracks and was lost.
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Implementation

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Swiftpage Act!8.0
Based on 1 answer
It was much easier than SalesLogix and other Mid Market systems
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Alternatives Considered

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.
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Swiftpage ACT! was selected and used as it was tightly integrated with Sage accounting products and the fact that the product had a long history and a strong position in the marketplace for two decades. As more products have emerged in conjunction with the advent of cloud computing, ACT! has had a lot more competition. Many other products have come to market that are easier to use and "bolt on" seamlessly to other cloud platforms and ecosystems such as QuickBooks Online. Although ACT! has been a trusted product and is well known, it is not necessarily the most appropriate or best selection of a CRM system depending on the client's existing platform and industry.
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Return on Investment

  • It is easier to monitor our ROI on certain campaigns, departments, subclasses, within our sites.
  • We have less issues with launching campaigns correctly and the site crashing on us while processing and developing these campaigns.
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  • Sending e-mail blasts to our customer base is a breeze it is just a matter of minutes.
  • It made our marketing campaings much easier to do, and we get nice statistics from our blasts.
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Pricing Details

6sense

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Swiftpage Act!

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details