16 Ratings
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Score 8.5 out of 100
17 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

6sense

If your company wants to identify buying intent before the prospect starts talks with a competitor, or before the prospect even concretely defines their needs, 6sense is the answer.
Parker O'Very | TrustRadius Reviewer

Predictive Pipeline, from XANT (formerly InsideSales.com)

C9 is a good and economical solution for what it does. If evaluating them today, I would want to clearly understand their product roadmap and their ability to execute against it.
Anonymous | TrustRadius Reviewer

Pros

6sense

  • Stores and organizes information by product, department, etc., to make it easier for our website to function.
  • Help us track the buyer journey, making it a more enjoyable buying process for them on our website.
  • Help us drive revenue against competitors such as Amazon and Wal-Mart.
Anonymous | TrustRadius Reviewer

Predictive Pipeline, from XANT (formerly InsideSales.com)

  • It gives you the ability to see where your pipeline was in the past and compare to how it is now. You can set queries that will allow you to show at risk deals, committed deals, etc.
  • This gives much better visibility for management to coach.
Brendan White | TrustRadius Reviewer

Cons

6sense

  • A bit difficult to navigate at times, so watch all the training videos and ask for help
  • Not as intuitive but very powerful once you know how to use it
  • Sometimes there are glitches but they have great support to help and fix it and never a repeat issue
Rob Morris | TrustRadius Reviewer

Predictive Pipeline, from XANT (formerly InsideSales.com)

  • We had uptime issues, weird error messages, sluggish performance, and bad data. I hope that some of this can be attributed to growing pains as the company was relatively new when we signed our initial contract.
  • It was not dependable enough to trust the data and to count on accessing the app when we needed it.
  • It actually was unavailable at EOQ one time.
  • I also did not care for the lack of real-time pipeline information. If someone was doing a pipeline review, there was no instant gratification i.e. to see changes in pipeline occur as an AE made a change to an opportunity.
  • You couldn’t do any configuration at all. Even if you just wanted to change a field or add a filter, you had to go through their services team. It was a recognized challenge and I saw roadmap addressing it.
  • The query tool is a little hard to use and we have found that queries are very slow and lock up.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

6sense

No score
No answers yet
No answers on this topic

Predictive Pipeline, from XANT (formerly InsideSales.com)

Predictive Pipeline, from XANT (formerly InsideSales.com) 7.4
Based on 6 answers
C9 is now part of the sales management culture here at IPC. There is no longer any guesswork about the funnel or the forecast. C9 does something that SFDC does not...it increases significantly the value of the information in SFDC by unlocking the meta data that we all need to run the business
Jason Myers | TrustRadius Reviewer

Usability

6sense

No score
No answers yet
No answers on this topic

Predictive Pipeline, from XANT (formerly InsideSales.com)

Predictive Pipeline, from XANT (formerly InsideSales.com) 9.0
Based on 4 answers
From a sales manager’s perspective it was fairly easy to use the base
functionality (just viewing current pipeline) and much harder to look at
analytics (pipeline changes over time). C9 made this easier by allowing sales ops to publish views to sales managers. The query tool was harder to use than it had to be. For example, there were no out of the box relationships set up between Salesforce.com tables (e.g. accounts to opportunities), so I had to create those relationships myself.
Steve Stevenson | TrustRadius Reviewer

Reliability and Availability

6sense

No score
No answers yet
No answers on this topic

Predictive Pipeline, from XANT (formerly InsideSales.com)

Predictive Pipeline, from XANT (formerly InsideSales.com) 6.8
Based on 3 answers
In 2 years we have only had 1 uptime issue for around 45 min.
Brendan White | TrustRadius Reviewer

Performance

6sense

No score
No answers yet
No answers on this topic

Predictive Pipeline, from XANT (formerly InsideSales.com)

Predictive Pipeline, from XANT (formerly InsideSales.com) 5.8
Based on 3 answers
We have experienced sluggish performance.

We have found that queries are very slow and lock up.
Anonymous | TrustRadius Reviewer

Support Rating

6sense

No score
No answers yet
No answers on this topic

Predictive Pipeline, from XANT (formerly InsideSales.com)

Predictive Pipeline, from XANT (formerly InsideSales.com) 9.0
Based on 6 answers
C9 cares about their customers and responds quickly. However, the ticketing system could be better and there is no easy way to track the status of your requests.
Scott Johnson | TrustRadius Reviewer

In-Person Training

6sense

No score
No answers yet
No answers on this topic

Predictive Pipeline, from XANT (formerly InsideSales.com)

Predictive Pipeline, from XANT (formerly InsideSales.com) 5.8
Based on 2 answers
Good assistance on set up and detailed training
Brendan White | TrustRadius Reviewer

Online Training

6sense

No score
No answers yet
No answers on this topic

Predictive Pipeline, from XANT (formerly InsideSales.com)

Predictive Pipeline, from XANT (formerly InsideSales.com) 7.0
Based on 2 answers
Online information and training was done reasonably well compared to other vendors, but would benefit from being more polished and rounded out.
Anonymous | TrustRadius Reviewer

Implementation Rating

6sense

No score
No answers yet
No answers on this topic

Predictive Pipeline, from XANT (formerly InsideSales.com)

Predictive Pipeline, from XANT (formerly InsideSales.com) 6.8
Based on 3 answers
Very simple implementation. They basically set up the imports and then they configure the tool per customer requests.

I wish there had been more consultation during the implementation, but it wasn’t bad given the effort expended. We ended up re-implementing after about a year and a half.
Anonymous | TrustRadius Reviewer

Alternatives Considered

6sense

6sense is the most innovative, accurate, and forward-thinking software in the space
Parker O'Very | TrustRadius Reviewer

Predictive Pipeline, from XANT (formerly InsideSales.com)

Zoho CRM is less up to speed and much more out of date. The support at InsideSales.com Predictive Pipeline have been very helpful during the initial roll out face. Overall I was very happy!
Richard Kersten | TrustRadius Reviewer

Return on Investment

6sense

  • Revenue growth
  • More productive employees
Laurie Wheeler | TrustRadius Reviewer

Predictive Pipeline, from XANT (formerly InsideSales.com)

  • The product provides a single source for pipeline and forecast data and has scaled well with our organization. We have grown from 10 sales reps to 100 reps and we really needed a tool to to manage data and do roll-ups etc.
  • It's also important to provide senior management visibility into the pipeline, and the tool works well for this.
Kristin Lucas | TrustRadius Reviewer

Screenshots

6sense

Predictive Pipeline, from XANT (formerly InsideSales.com)

Pricing Details

6sense

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Predictive Pipeline, from XANT (formerly InsideSales.com)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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