Likelihood to Recommend
I use 7Sheep for marketing as a sales person. This works well for me as a single user. I do not think I could use the software together with my colleagues. Although we could have separated lists the access rights might not fit our use case. It has a strong marketing focus and cannot replace a full CRM system.
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Cordial has multiple options to create a message: single campaign, automation, orchestration and sculpt templates, which are drag-and-drop type functionalities but each of these blocks are based on HTML content so a user needs to be technically savvy. I would avoid using HTML includes as it is not possible to see which include a customer received. The team is fabulous, they know the tool and are dedicated to the success of the business. They are quick to respond and provide feedback. Reporting and analytics are very manual if you are combining multiple days in a test.
Read full review Pros When preparing an event, 7Sheep takes care of pretty much everything you need to select, inform, and register participants, as well as prepare materials for the events, such as name badges and signature lists. We also use 7Sheep for reporting on communications activities. 7Sheep allows you to build simple or complex forms and questionnaires which we use both for events and independent surveys. The drag and drop HTML editor makes things look good without a lot of extra effort. Read full review Provides helpful desktop and mobile previews. Sends emails reliably. Allows for pretty robust audience rules. Read full review Cons I know that they are working on a simpler way to send a test e-mail to yourself. This will streamline my activities as well and I look forward to that system change (which was suggested by a client. I have also suggested improvements which have been implemented.) I miss an easy unsubscribe feature (like you get in MailChimp). Overall, 7Sheep's system is more flexible (good) but that does make it more complex to split up (not so good). Setting up the SPF record in our DNS system was flexible and easy but for DKIM integration we had to contact the 7Sheep support. They do not check or show the necessary records in the tool. Customer service was great, though, so not a very big problem, just a bit of a nuisance. Read full review Some of the tasks on the platform are still technical in nature and often requires the help of a developer or technical marketer. But I've witnessed great strides towards accessibility and ease of use for non-technical marketers over the past three years. A lot of the templating must be built from scratch. Deliverability insights (out of the box) could be expanded further. Read full review Likelihood to Renew
The tool serves our needs and we like the user interface. The few times we contacted support they were super helpful and responsive. When we asked for more integrations they confirmed the integrations we need (e.g. Hipchat) for the near future.
Read full review Usability
It is easy to use and if I do have a problem or question I receive an answer almost immediately.
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With both chat and email support I have always had enough ways to get through to them! Their support is good, honest and most importantly supportive. They helped us set up and start using the tool when we got stuck. Moving from Mailchimp where there were some semantic lessons to learn and they took the time to help us get used to 7Sheep
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I've mostly used survey monkey and google forms and doodle for small inexpensive jobs - anything more sophisticated always seemed to cost more than the actual fee I charge. 7sheep does everything they do, but it automates a lot of the processing, for a cost which is affordable and makes me more efficient - as I can use my subscription for different clients.
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Cordial by far has the best UI for simple navigation
Read full review Return on Investment With the translation support we have translated forms into Spanish for our producers and this has been a really positive benefit for them as a partner. I am able to monitor interest in different products very easily and so re-target particular varieties to specific regions. Text message campaigns mean that we can directly engage: especially for physical meetings, tasting reminders and so forth. Read full review Best to manage your clients' business. Not ideal for freelancers. Read full review ScreenShots