What users are saying about

7Sheep

24 Ratings

Infusionsoft

Top Rated
191 Ratings

7Sheep

24 Ratings
Score 8 out of 101

Infusionsoft

Top Rated
191 Ratings
Score 7.6 out of 101

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Likelihood to Recommend

7Sheep

I use 7Sheep for marketing as a sales person. This works well for me as a single user. I do not think I could use the software together with my colleagues. Although we could have separated lists the access rights might not fit our use case. It has a strong marketing focus and cannot replace a full CRM system.
Martin Dr. Leute profile photo

Infusionsoft

If you are in the business of marketing, Infusionsoft is the best software out there. If you are generating leads, sending mass emails and/or tracking a customer database, Infusionsoft will help you tremendously. If you only communicate and advertise a couple times a year, you will not see the return of investment that comes from the project. We've been using the platform for over 2 years now and still have barely scratched the surface of its full capabilities
Travis Watts profile photo

Feature Rating Comparison

Email & Online Marketing

7Sheep
7.3
Infusionsoft
WYSIWYG email editor
7Sheep
8.3
Infusionsoft
Dynamic content
7Sheep
6.9
Infusionsoft
Ability to test dynamic content
7Sheep
5.9
Infusionsoft
Landing pages
7Sheep
6.6
Infusionsoft
A/B testing
7Sheep
6.3
Infusionsoft
Mobile optimization
7Sheep
7.8
Infusionsoft
Email deliverability
7Sheep
8.4
Infusionsoft
List management
7Sheep
7.9
Infusionsoft
Triggered drip sequences
7Sheep
7.6
Infusionsoft

Lead Management

7Sheep
7.4
Infusionsoft
Lead nurturing
7Sheep
8.0
Infusionsoft
Lead scoring and grading
7Sheep
6.6
Infusionsoft
Data quality management
7Sheep
7.8
Infusionsoft
Automated sales alerts and tasks
7Sheep
7.1
Infusionsoft

Campaign Management

7Sheep
8.6
Infusionsoft
Calendaring
7Sheep
9.1
Infusionsoft
Event/webinar marketing
7Sheep
8.0
Infusionsoft

Social Media Marketing

7Sheep
8.3
Infusionsoft
Social sharing and campaigns
7Sheep
8.3
Infusionsoft
Social profile integration
7Sheep
8.3
Infusionsoft

Reporting & Analytics

7Sheep
6.8
Infusionsoft
Dashboards
7Sheep
6.4
Infusionsoft
Standard reports
7Sheep
6.4
Infusionsoft
Custom reports
7Sheep
7.6
Infusionsoft

Platform & Infrastructure

7Sheep
7.6
Infusionsoft
API
7Sheep
8.5
Infusionsoft
Role-based workflow & approvals
7Sheep
6.8
Infusionsoft
Customizability
7Sheep
7.8
Infusionsoft
Integration with Salesforce.com
7Sheep
7.3
Infusionsoft

Sales Force Automation

7Sheep
Infusionsoft
8.6
Customer data management / contact management
7Sheep
Infusionsoft
9.0
Workflow management
7Sheep
Infusionsoft
8.7
Opportunity management
7Sheep
Infusionsoft
7.5
Integration with email client (e.g., Outlook or Gmail)
7Sheep
Infusionsoft
9.3
Quote & order management
7Sheep
Infusionsoft
8.2
Interaction tracking
7Sheep
Infusionsoft
8.7

Marketing Automation

7Sheep
Infusionsoft
9.4
Lead management
7Sheep
Infusionsoft
9.6
Email marketing
7Sheep
Infusionsoft
9.2

CRM Project Management

7Sheep
Infusionsoft
8.2
Task management
7Sheep
Infusionsoft
8.3
Billing and invoicing management
7Sheep
Infusionsoft
7.6
Reporting
7Sheep
Infusionsoft
8.6

CRM Reporting & Analytics

7Sheep
Infusionsoft
7.7
Pipeline visualization
7Sheep
Infusionsoft
7.7

Customization

7Sheep
Infusionsoft
8.9
Custom fields
7Sheep
Infusionsoft
8.3
Custom objects
7Sheep
Infusionsoft
9.6
API for custom integration
7Sheep
Infusionsoft
8.8

Platform

7Sheep
Infusionsoft
6.4
Mobile access
7Sheep
Infusionsoft
6.4

Security

7Sheep
Infusionsoft
8.8
Role-based user permissions
7Sheep
Infusionsoft
8.8

Pros

  • Sporadic mailings to my clients via the e-mail campaign feature. I create personlised HTML emails with the visual editor and schedule them to be sent during the day when I am on the road.
  • After initial contact with new clients I setup a series of timed emails to stay in contact. Based on flags I have in the system they are automatically adjusted.
  • Existing clients get automated emails after certain events like visits or deliveries.
  • I often get in touch with support to ask for best practice examples and they are always helpful.
Martin Dr. Leute profile photo
  • Email communication features are fantastic. Infusionsoft has endless ways to communicate in an automated way with your customers.
  • Tracking is super simple. Infusionsoft offers many ways to keep track of customer profiles, conversations, emails sent ect. It is very customizable
  • Customization. Infusionsoft is the most versatile and customizable platform our company has used. You can make Infusionsoft do practically anything you need in terms of marketing, communication and tracking.
Travis Watts profile photo

Cons

  • A/B testing for mailings needs to be done manually.
  • It could be easier to get the tags for personalised emails. Currently you need to copy/paste them into the email instead of using the editor menu.
  • For complete skinning you need to contact support. For embedded forms the design editor is okay.
Michael Kremmer profile photo
  • Infusionsoft could improve their customer support. They would like to see everyone use their online forum and blogs to seek solutions rather than calling them for answers. While I completely understand this method, it can be difficult to find answers quickly.
  • Infusionsoft will log you out every so often (for security purposes) which can be very annoying when working on a large project. Make sure to always save your work!
Travis Watts profile photo

Likelihood to Renew

7Sheep8.2
Based on 3 answers
Because it's affordable and really useful to me as a freelancer - I don't see that changing anytime soon!
No photo available
Infusionsoft1.2
Based on 34 answers
We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.
Tyler Guthrie profile photo

Usability

7Sheep7.0
Based on 2 answers
It is easy to use and if I do have a problem or question I receive an answer almost immediately.
No photo available
Infusionsoft4.7
Based on 11 answers
It is great but complicated to learn. There are a lot of things you have to figure out on your own in order to use the software like it was intended.
Josh Preece profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Infusionsoft8.8
Based on 5 answers
Haven't experienced any real issues with availability. Reliability is another deal.
Clifford Jones profile photo

Performance

No score
No answers yet
No answers on this topic
Infusionsoft7.7
Based on 5 answers
OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
Clifford Jones profile photo

Support

7Sheep8.2
Based on 3 answers
With both chat and email support I have always had enough ways to get through to them! Their support is good, honest and most importantly supportive. They helped us set up and start using the tool when we got stuck. Moving from Mailchimp where there were some semantic lessons to learn and they took the time to help us get used to 7Sheep
Andrea Galizia profile photo
Infusionsoft2.0
Based on 8 answers
Again there is so much online support that users can find on Infusionsoft. From the corporate website and call center, to users groups located around the country, and ICCs who provide online resources, coaching and more, finding support for Infusionsoft is an easy task!
Chris LeBrun, MBA, CFRE profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Infusionsoft8.6
Based on 5 answers
This training is taught often to the lowest common denominator so as to help as many customers of theirs as possible. We do the training and coaching and implementations for our clients. But clients who I know who have been to their training get trained well. The gap that can exist lies in you doing your part and really investing in using and building out the application.The training and education is only as good as your willingness to apply it.
Clifford Jones profile photo

Online Training

No score
No answers yet
No answers on this topic
Infusionsoft9.5
Based on 5 answers
If you're willing to click and learn as you go, there are great resources for training including on page help and video.
Clifford Jones profile photo

Implementation

No score
No answers yet
No answers on this topic
Infusionsoft8.0
Based on 8 answers
Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
Chris LeBrun, MBA, CFRE profile photo

Alternatives Considered

No photo available
I personally prefer ACT over InfusionSoft, but I worked with ACT much longer and feel like it allows us to do many more customization details on the list than Infusionsoft does. However Infusionsoft has the email campaigns and ACT does not. So that gives the advantage to Infusionsoft. I feel like they both work great, but they both have flaws.
Josh Preece profile photo

Scalability

No score
No answers yet
No answers on this topic
Infusionsoft2.0
Based on 1 answer
Pricing is user and email and function based. Way too many pay walls and not native function for scaling. It's scaleable with NASA level marketing automation talent you must pay to engage. Otherwise, it gets expensive quickly for scaling to a true small business, which is what they target. Over 25 users and you're screwed. Look at the competition first, evaluate what you really need for your business and start there. Keep it simple, build your cash flow and confidence in the people you hired to make this work and then scale. Don't get sucked into the dream that this thing will help you sell your book to millions and you get famous while hanging on your boat or whatever. Building a small business is hard enough. Adding software often adds complexity in order to successfully scale.
Clifford Jones profile photo

Return on Investment

  • All work in the NPO is voluntary. 7Sheep helped a lot to streamline processes which frees resources.
  • 7Sheep pricing is very affordable and in addition they help NPOs with even better pricing.
Stefan Rehm profile photo
  • We've used the campaign builder to launch powerful campaigns and automation of web forms for our site to attract more leads than ever before.
  • Without some sort of digital tracking method, our sales team would be many times less effecient.
  • Email has played a huge role in marketing our business and keeping in contact with our current client base. Without the ability to blast out emails to our subscribers, our growth would be significantly less.
Tyler Guthrie profile photo

Pricing Details

7Sheep

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
7Sheep Editions & Modules
7Sheep
Edition
Entrepreneur
$591
Small Team
$2492
Business
$3893
Enterprise
4
1. Single User
2. Per month, up to 5 Users
3. Per month, up to 10 users
4. Above 10 users
Additional Pricing Details

Infusionsoft

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,999*
1.  prerequisite for all new customers
Infusionsoft Editions & Modules
Infusionsoft
Edition
Essentials
$1991
Starter
$991
Complete
$2991
1. per month
Additional Pricing Details
With the Infusionsoft Kickstart service, you get a dedicated coach that will get to know your business goals to help you implement the plans that will make the biggest impact. This on-boarding service is a prerequisite for all new customers, and include one-on-one coaching and training resources. The one-time free price ranges from $999 to $2,999