What users are saying about

7Sheep

24 Ratings

Infusionsoft

Top Rated
191 Ratings

7Sheep

24 Ratings
Score 8 out of 101

Infusionsoft

Top Rated
191 Ratings
Score 7.6 out of 101

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Likelihood to Recommend

7Sheep

I use 7Sheep for marketing as a sales person. This works well for me as a single user. I do not think I could use the software together with my colleagues. Although we could have separated lists the access rights might not fit our use case. It has a strong marketing focus and cannot replace a full CRM system.

Infusionsoft

If you are in the business of marketing, Infusionsoft is the best software out there. If you are generating leads, sending mass emails and/or tracking a customer database, Infusionsoft will help you tremendously. If you only communicate and advertise a couple times a year, you will not see the return of investment that comes from the project. We've been using the platform for over 2 years now and still have barely scratched the surface of its full capabilities

Feature Rating Comparison

Email & Online Marketing

7Sheep
7.3
Infusionsoft
WYSIWYG email editor
7Sheep
8.3
Infusionsoft
Dynamic content
7Sheep
6.9
Infusionsoft
Ability to test dynamic content
7Sheep
5.9
Infusionsoft
Landing pages
7Sheep
6.6
Infusionsoft
A/B testing
7Sheep
6.3
Infusionsoft
Mobile optimization
7Sheep
7.8
Infusionsoft
Email deliverability
7Sheep
8.4
Infusionsoft
List management
7Sheep
7.9
Infusionsoft
Triggered drip sequences
7Sheep
7.6
Infusionsoft

Lead Management

7Sheep
7.4
Infusionsoft
Lead nurturing
7Sheep
8.0
Infusionsoft
Lead scoring and grading
7Sheep
6.6
Infusionsoft
Data quality management
7Sheep
7.8
Infusionsoft
Automated sales alerts and tasks
7Sheep
7.1
Infusionsoft

Campaign Management

7Sheep
8.6
Infusionsoft
Calendaring
7Sheep
9.1
Infusionsoft
Event/webinar marketing
7Sheep
8.0
Infusionsoft

Social Media Marketing

7Sheep
8.3
Infusionsoft
Social sharing and campaigns
7Sheep
8.3
Infusionsoft
Social profile integration
7Sheep
8.3
Infusionsoft

Reporting & Analytics

7Sheep
6.8
Infusionsoft
Dashboards
7Sheep
6.4
Infusionsoft
Standard reports
7Sheep
6.4
Infusionsoft
Custom reports
7Sheep
7.6
Infusionsoft

Platform & Infrastructure

7Sheep
7.6
Infusionsoft
API
7Sheep
8.5
Infusionsoft
Role-based workflow & approvals
7Sheep
6.8
Infusionsoft
Customizability
7Sheep
7.8
Infusionsoft
Integration with Salesforce.com
7Sheep
7.3
Infusionsoft

Sales Force Automation

7Sheep
Infusionsoft
8.6
Customer data management / contact management
7Sheep
Infusionsoft
9.0
Workflow management
7Sheep
Infusionsoft
8.7
Opportunity management
7Sheep
Infusionsoft
7.5
Integration with email client (e.g., Outlook or Gmail)
7Sheep
Infusionsoft
9.3
Quote & order management
7Sheep
Infusionsoft
8.2
Interaction tracking
7Sheep
Infusionsoft
8.7

Marketing Automation

7Sheep
Infusionsoft
9.4
Lead management
7Sheep
Infusionsoft
9.6
Email marketing
7Sheep
Infusionsoft
9.1

CRM Project Management

7Sheep
Infusionsoft
8.2
Task management
7Sheep
Infusionsoft
8.3
Billing and invoicing management
7Sheep
Infusionsoft
7.6
Reporting
7Sheep
Infusionsoft
8.6

CRM Reporting & Analytics

7Sheep
Infusionsoft
7.7
Pipeline visualization
7Sheep
Infusionsoft
7.7

Customization

7Sheep
Infusionsoft
8.9
Custom fields
7Sheep
Infusionsoft
8.3
Custom objects
7Sheep
Infusionsoft
9.6
API for custom integration
7Sheep
Infusionsoft
8.9

Platform

7Sheep
Infusionsoft
6.4
Mobile access
7Sheep
Infusionsoft
6.4

Security

7Sheep
Infusionsoft
8.8
Role-based user permissions
7Sheep
Infusionsoft
8.8

Pros

  • 7Sheep's support is fantastic and they have been extremely helpful, whenever we have encountered issues or needed assistance, in particular when we first began using the product. They were great in helping us to customize everything for our use.
  • I particularly appreciate how easy it is to create queries and separate our contact lists. This aids us immensely with targeted communications.
  • The tags to personalize mailings are incredibly useful and save a lot of time.
  • I enabled text message campaigns within our account and it is really very simple, a very low additional cost and drives our personalized engagement further.
  • Infusionsoft allows for an unlimited number of customized tags for clients, providing for virtually limitless categorizations through which to channel marketing campaigns.
  • Infusionsoft integrates seamlessly with MindBodyOnline through BridgeBuddy and Infusionsoft app. This allows for many tags of my choice to be automatically assigned to our 5,000+ contacts, rather than these tags that had to be manually applied.
  • Infusionsoft offers great customer support, with chats being available at any time.

Cons

  • The personalized tags cannot be accessed from the menu/page you create your emails. I get around this by opening two windows, but in the future this might be an improvement.
  • I needed to create custom reports in order to get the overview on the campaigns that I needed. More generic reporting would be a useful feature.
  • I would like to be able to duplicate e-mail campaigns across different activities/databases. I could set up a mailing template for this but sometimes it would be good to be able to just re-create a particular campaign that we received a good response to for another, entirely different, activity.
  • Moving our clients who have bought a program from us into a searchable field and program that would help us find these individuals easier.
  • We use Infusionsoft for the prospecting side of the business and then once the sale is completed they are pushed over to Salesforce. Salesforce allows us to have more campaign and marketing follow through. If there was a way to make it simpler to use only one of these software it would be easier as well as less expensive.
  • Sending an email from Infusionsoft is nice, but I have to add my signature every time. It would be nice if it was able to be saved in the system as an option to add.

Likelihood to Renew

7Sheep8.2
Based on 3 answers
Because it's affordable and really useful to me as a freelancer - I don't see that changing anytime soon!
Infusionsoft1.2
Based on 34 answers
Infusionsoft gets easier and more efficient to use as you gain familiarity over time. Once you build the systems it is so easy to replicate the idea for new products or programs.

Usability

7Sheep7.0
Based on 2 answers
It is easy to use and if I do have a problem or question I receive an answer almost immediately.
Infusionsoft4.6
Based on 11 answers
Buyer beware. Be prepared to invest many hours if you plan to manage this application yourself. This is true of any automation solution. Can you take classes and go to University again and become a great marketing automation expert yourself? Yes, probably. But should you be investing your highest and most productive use of time building out Infusionsoft. Not likely.Which means you need to plan on finding someone you can trust and that is the plain truth. There are many qualified consultants who have sufficient sales, marketing, business, content, life and Infusionsoft experience to help you get results. But far too many people decry this as an all in one solution that is easy to use. This will never be the case even though the product development team is constantly working to make it a better product and easier to use.We don't make our own paper clips for a reason. We outsource all the time. We have to make really informed decisions on the solutions we use and then commit to learning best practices for marketing regardless of the platform.Do not expect to pay someone less than $150-$250 per hour to really make this application sing. Or pay them for training or internal services and then kick yourself.

Reliability and Availability

No score
No answers yet
No answers on this topic
Infusionsoft8.8
Based on 5 answers
Haven't experienced any real issues with availability. Reliability is another deal.

Performance

No score
No answers yet
No answers on this topic
Infusionsoft7.7
Based on 5 answers
OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.

Support

7Sheep8.2
Based on 3 answers
With both chat and email support I have always had enough ways to get through to them! Their support is good, honest and most importantly supportive. They helped us set up and start using the tool when we got stuck. Moving from Mailchimp where there were some semantic lessons to learn and they took the time to help us get used to 7Sheep
Infusionsoft2.0
Based on 8 answers
It may be easy to get someone on chat or phone for which I give these guys credit. But this does not mean you will get the answers you want or like. It's a buggy system. Why? Because it's all in one. The CRM is decent. The cart a joke. The email editor laughable. Affiliate partner function serves a huge business risk unless programmed by a NASA level consultant for which you can and must pay dearly. There are just too many bugs overall.

In-Person Training

No score
No answers yet
No answers on this topic
Infusionsoft8.6
Based on 5 answers
This training is taught often to the lowest common denominator so as to help as many customers of theirs as possible. We do the training and coaching and implementations for our clients. But clients who I know who have been to their training get trained well. The gap that can exist lies in you doing your part and really investing in using and building out the application.The training and education is only as good as your willingness to apply it.

Online Training

No score
No answers yet
No answers on this topic
Infusionsoft9.5
Based on 5 answers
If you're willing to click and learn as you go, there are great resources for training including on page help and video.

Implementation

No score
No answers yet
No answers on this topic
Infusionsoft8.0
Based on 8 answers
Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.

Alternatives Considered

I've mostly used survey monkey and google forms and doodle for small inexpensive jobs - anything more sophisticated always seemed to cost more than the actual fee I charge. 7sheep does everything they do, but it automates a lot of the processing, for a cost which is affordable and makes me more efficient - as I can use my subscription for different clients.
The others are not trying to be all things to all people. The others don't pretend their solution is the end-all-be-all to save small business owners. They are not all in one and don't pretend to be, regardless of the price points, from lower to higher. We used Infusionsoft because I, as the owner of the company, was willing to invest hundreds of hours learning and using the system. Plus, I paid out thousands of dollars over the first several years for others to help me integrate it with our marketing campaigns because I am not a programmer and never will be. I enjoy doing this kind of work on top of the coaching and advising I do for a living. Then I made automation and content marketing a natural extension of my business. It complimented by business model, until recently, when we found a better solution that does not try to be all things to all people and save the world.

Scalability

No score
No answers yet
No answers on this topic
Infusionsoft2.0
Based on 1 answer
Pricing is user and email and function based. Way too many pay walls and not native function for scaling. It's scaleable with NASA level marketing automation talent you must pay to engage. Otherwise, it gets expensive quickly for scaling to a true small business, which is what they target. Over 25 users and you're screwed. Look at the competition first, evaluate what you really need for your business and start there. Keep it simple, build your cash flow and confidence in the people you hired to make this work and then scale. Don't get sucked into the dream that this thing will help you sell your book to millions and you get famous while hanging on your boat or whatever. Building a small business is hard enough. Adding software often adds complexity in order to successfully scale.

Return on Investment

  • Definitely increased efficiency! In terms of event organisation and contacts management, I'd say around 70% time is saved in the medium/long run (after getting to grips with the system - but definitely worth the initial time investment).
  • Better service and engagement rate - some of the things which I had to remember to do (like respond to emails or send follow up information) can be taken care of automatically. Often a simple acknowledgement will go a long way...
  • Our success is NEVER based on software. Neither is yours. Software is a tool. Your success and ours in business and life have more to do with your strategy, discipline, focus, ethics, team and overall desire to succeed no matter what.
  • I used to be far more in favor of this solution until I got to see a number of new competitors who focus on pure automation, business intelligence, ease of use for professionals to implement, etc.
  • The worst part about this solution is how hard they make it to import and clean list, regardless of source, and begin using the system to send emails, which is it's core function. They make it hard to do this on purpose, under the guise that it's about list integrity, deliverability, etc. And they compel recipients of emails to report you for spam on the tail end of an opt out. Yuck. Many competitors will not make it so hard! But this doesn't mean you can import crappy lists and perform spammy email practices.

Pricing Details

7Sheep

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
7Sheep Editions & Modules
7Sheep
Edition
Entrepreneur
$591
Small Team
$2492
Business
$3893
Enterprise
4
1. Single User
2. Per month, up to 5 Users
3. Per month, up to 10 users
4. Above 10 users
Additional Pricing Details

Infusionsoft

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,999*
1.  prerequisite for all new customers
Infusionsoft Editions & Modules
Infusionsoft
Edition
Essentials
$1991
Starter
$991
Complete
$2991
1. per month
Additional Pricing Details
With the Infusionsoft Kickstart service, you get a dedicated coach that will get to know your business goals to help you implement the plans that will make the biggest impact. This on-boarding service is a prerequisite for all new customers, and include one-on-one coaching and training resources. The one-time free price ranges from $999 to $2,999