7Sheep vs Makesbridge

• 7Sheep's support is fantastic and they have been extremely helpful, whenever we have encountered issues or needed assistance, in particular when we first began using the product. They were great in helping us to customize everything for our use.
• I particularly appreciate how easy it is to create queries and separate our contact lists. This aids us immensely with targeted communications.
• The tags to personalize mailings are incredibly useful and save a lot of time.
• I enabled text message campaigns within our account and it is really very simple, a very low additional cost and drives our personalized engagement further.

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• Great support and fast response from their support team. Anytime I have a question, they always go above and beyond and make sure everything is taken care of.
• Platform is easy to use once familiar with it. A lot of functions that we can play with.
• Autobots are awesome to tell us who our emails and website are engaging.

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• The personalized tags cannot be accessed from the menu/page you create your emails. I get around this by opening two windows, but in the future this might be an improvement.
• I needed to create custom reports in order to get the overview on the campaigns that I needed. More generic reporting would be a useful feature.
• I would like to be able to duplicate e-mail campaigns across different activities/databases. I could set up a mailing template for this but sometimes it would be good to be able to just re-create a particular campaign that we received a good response to for another, entirely different, activity.

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• Makesbridge is currently updating their platform. Some things are done in the old UI and some things are done on new UI. It is confusing to know where to do some things, but I expect this to change in the near future.
• The old UI calculated things one way and the new UI calculates things another way. Specifically Click through percentage on the old UI was calculated clicks/opens (rounded nearest), in the new UI it is clicks/sends (rounded up.)
• I would like the capability to have some fields updated all the time and other fields updated only if they are empty. For example, I want to know where the original source of a subscriber is. My understanding is that this is currently updated with every upload.

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• It allows me easier onboarding for my users.
• I get less support requests.
• I can manage emails and forms/questionnaires in a single application.

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• Faster Lead Conversion
• Increase Employee efficiency
• All Postive results and insights on our business thanks to Makesbridge.

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