What users are saying about
9 Ratings
49 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100
49 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

7shifts

7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
Arthur Li | TrustRadius Reviewer

APS

I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules?2- What type of customer service? Do they have a call center or do they have a designated person like APS?3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them)
Lindsey Rosin | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

7shifts
APS
6.8
Employee demographic data
7shifts
APS
7.1
Employment history
7shifts
APS
7.5
Job profiles and administration
7shifts
APS
7.6
Workflow for transfers, promotions, pay raises, etc.
7shifts
APS
6.5
Organizational charting
7shifts
APS
5.2
Organization and location management
7shifts
APS
7.5
Compliance data (COBRA, OSHA, etc.)
7shifts
APS
6.5

Payroll Management

7shifts
APS
7.5
Pay calculation
7shifts
APS
8.2
Support for external payroll vendors
7shifts
APS
7.1
Off-cycle/On-Demand payment
7shifts
APS
8.0
Benefit plan administration
7shifts
APS
8.3
Direct deposit files
7shifts
APS
7.6
Salary revision and increment management
7shifts
APS
6.3
Reimbursement management
7shifts
APS
7.0

Leave and Attendance Management

7shifts
APS
7.4
Approval workflow
7shifts
APS
7.4
Balance details
7shifts
APS
7.6
Annual carry-forward and encashment
7shifts
APS
7.1

Employee Self Service

7shifts
APS
7.2
View and generate pay and benefit information
7shifts
APS
8.4
Update personal information
7shifts
APS
8.6
View company policy documentation
7shifts
APS
7.0
Employee recognition
7shifts
APS
4.7
View job history
7shifts
APS
7.3

Asset Management

7shifts
APS
5.8
Tracking of all physical assets
7shifts
APS
5.8

HR Reporting

7shifts
APS
6.6
Report builder
7shifts
APS
6.7
Pre-built reports
7shifts
APS
6.6
Ability to combine HR data with external data
7shifts
APS
6.6

Onboarding

7shifts
APS
6.6
New hire portal
7shifts
APS
6.3
Manager tracking tools
7shifts
APS
6.9

Performance and Goals

7shifts
APS
7.4
Corporate goal setting
7shifts
APS
8.1
Individual goal setting
7shifts
APS
7.5
Line-of sight-visibility
7shifts
APS
6.4
Performance tracking
7shifts
APS
7.5

Performance Management

7shifts
APS
7.1
Performance plans
7shifts
APS
7.7
Performance improvement plans
7shifts
APS
6.3
Review status tracking
7shifts
APS
7.7
Review reminders
7shifts
APS
7.7
Multiple review frequency
7shifts
APS
6.3

Succession Planning

7shifts
APS
5.0
Create succession plans/pools
7shifts
APS
5.0
Candidate ranking
7shifts
APS
5.0

Recruiting / ATS

7shifts
APS
6.0
Job Requisition Management
7shifts
APS
7.1
Company Website Posting
7shifts
APS
7.2
Publish to Social Media
7shifts
APS
4.1
Job Search Site Posting
7shifts
APS
6.1
Duplicate Candidate Prevention
7shifts
APS
4.8
Applicant Tracking
7shifts
APS
4.8
Notifications and Alerts
7shifts
APS
7.9

Pros

7shifts

  • Staff can easily access fellow team members' contact info (phone & email).
  • Staff can easily enter availability or time off.
  • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
  • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
Anonymous | TrustRadius Reviewer

APS

  • It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager.
  • The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check.
  • We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project.
Ronald D. Tompkins | TrustRadius Reviewer

Cons

7shifts

  • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
  • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
Anonymous | TrustRadius Reviewer

APS

  • Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
  • Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
  • The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
  • The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
  • Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

7shifts

No score
No answers yet
No answers on this topic

APS

APS 9.7
Based on 6 answers
I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
Chanell Clayton | TrustRadius Reviewer

Usability

7shifts

No score
No answers yet
No answers on this topic

APS

APS 9.5
Based on 4 answers
In general, it's a great system to use. We were looking for simplicity and ease of use and have received raves from our employees in their ability to access and make use of the system. There is still so much more that we have yet to gain as we continue working through each of the modules.
Anonymous | TrustRadius Reviewer

Reliability and Availability

7shifts

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 2 answers
I haven't had any outages
Anonymous | TrustRadius Reviewer

Performance

7shifts

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 2 answers
Anonymous | TrustRadius Reviewer

Support Rating

7shifts

7shifts 10.0
Based on 7 answers
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
Anonymous | TrustRadius Reviewer

APS

APS 7.1
Based on 10 answers
I had to learn APS on my own, and the support team held my hand. They are still there when I have an occasional question. Anytime I need support, I can call my rep or send an email and help is on the way, without failure. The support team is awesome
Chandaline Penn | TrustRadius Reviewer

In-Person Training

7shifts

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
Anonymous | TrustRadius Reviewer

Online Training

7shifts

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
We had great webinars.
Anonymous | TrustRadius Reviewer

Implementation Rating

7shifts

No score
No answers yet
No answers on this topic

APS

APS 8.7
Based on 8 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
Anonymous | TrustRadius Reviewer

Alternatives Considered

7shifts

For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
Jayelynn Willman | TrustRadius Reviewer

APS

I believe APS is better than Paychex as mid-tier provider. I believe Paycor is not as good due to the cost and functioning drastically different. ADP is terrible in comparison to anything due to it lacking customizability and support for smaller and mid-tier clients. APS is truly the best option from what I have utilized in the past.
Anonymous | TrustRadius Reviewer

Scalability

7shifts

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
Anonymous | TrustRadius Reviewer

Return on Investment

7shifts

  • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
  • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
  • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
Anonymous | TrustRadius Reviewer

APS

  • APS OnLine has helped us streamline the payroll process by freeing up our time of not having to personally cut and sign weekly paychecks. We don't have to rely on check signers to be present which has helped our timeliness as well.
Charles Olivier | TrustRadius Reviewer

Screenshots

Pricing Details

7shifts

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

7shifts Editions & Modules

Edition
Free$0.00
Appetizer$19.992
Entree$43.992
The Works$74.972
GourmetContact sales team
  1. per location/per month
Additional Pricing Details

APS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

APS Editions & Modules

Additional Pricing Details
Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.

Rating Summary

Add comparison