What users are saying about
10 Ratings
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15 Ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

BrightHR

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15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Feature Set Ratings

    Leave and Attendance Management

    7shifts

    Feature Set Not Supported
    N/A
    8.7

    BrightHR

    87%
    BrightHR ranks higher in 2/2 features

    Approval workflow

    N/A
    0 Ratings
    8.6
    86%
    10 Ratings

    Balance details

    N/A
    0 Ratings
    8.7
    87%
    9 Ratings

    Employee Self Service

    7shifts

    Feature Set Not Supported
    N/A
    9.1

    BrightHR

    91%
    BrightHR ranks higher in 2/2 features

    Update personal information

    N/A
    0 Ratings
    9.0
    90%
    12 Ratings

    View company policy documentation

    N/A
    0 Ratings
    9.2
    92%
    12 Ratings

    Attribute Ratings

    • 7shifts is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    7shifts

    100%
    6 Ratings
    9.0

    BrightHR

    90%
    13 Ratings

    Support Rating

    10.0

    7shifts

    100%
    7 Ratings

    BrightHR

    N/A
    0 Ratings

    Likelihood to Recommend

    7shifts

    7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
    Read full review

    BrightHR

    For a new part of our business, we have input staff details on Bright HR. There have been times when calls have been made to the helpline for guidance. It does not take long to get to know the staff you are speaking to. In relation to the query addressed with a team member today the service was excellent. Matthew has a great depth of knowledge of the system and works through the shift and annual leave calculations at the click of a finger. Thank you Mathew for your support, you are a star!
    Read full review

    Pros

    7shifts

    • Staff can easily access fellow team members' contact info (phone & email).
    • Staff can easily enter availability or time off.
    • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
    • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
    Read full review

    BrightHR

    • When a query has been dealt with via the helpline an email confirming the outcome is often issued which is great for reference at any time.
    • The system is easy to use and the screens are clutter free.
    • The support service offered is easy to access and the staff are friendly and helpful.
    Read full review

    Cons

    7shifts

    • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
    • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
    Read full review

    BrightHR

    • Direct-dial telephone numbers rather than going through the Peninsula helpline numbers.
    • Setting up annual leave profiles often needs the assistance of a Bright HR representative when staff works quirky shifts. Providing examples of how to set the system up in user guides may help to set the system upright the first time.
    Read full review

    Pricing Details

    7shifts

    Starting Price

    $0

    Editions & Modules

    7shifts editions and modules pricing
    EditionModules
    Free$0.001
    Appetizer$19.992
    Entree$43.993
    The Works$74.974
    GourmetContact sales team5

    Footnotes

    1. none
    2. per location/per month
    3. per location/per month
    4. per location/per month
    5. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    BrightHR

    Starting Price

    $4.5

    Editions & Modules

    BrightHR editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Prices start at £4.50 (per employee/per month)

      Support Rating

      7shifts

      I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
      Read full review

      BrightHR

      No answers on this topic

      Alternatives Considered

      7shifts

      For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
      Read full review

      BrightHR

      I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office. Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.
      Read full review

      Return on Investment

      7shifts

      • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
      • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
      • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
      Read full review

      BrightHR

      • Saved admin time in filing and then searching for documents.
      • Saved admin time in chasing for managers' approvals for holiday requests.
      • Saved admin time in chasing managers/employees to update their profiles.
      Read full review

      Screenshots

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