What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
906 Ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100

Ceridian Dayforce HCM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
906 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

7shifts

7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
Arthur Li | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce is well suited for employers with a high degree of complexity in their HR policies and procedures. It can handle almost any complexity that is thrown at it regarding divergent pay policies, union rules, time off plans, etc. We have been able to automate almost all of the manual work we were doing in previous systems to manage the complexity in our policies presented by heavy representation of our front line workforce by several different unions. Ceridian is also great for employers who desire a one-stop-shop for both the delivery of software and HR services. For example, payroll logistics and tax services are native offerings to Ceridian vs. outsourced to a 3rd party, thus streamlining your relationship between software and service providers in HR.
Gavin Flynn, MBA PHR | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

7shifts
Ceridian Dayforce HCM
7.6
Employee demographic data
7shifts
Ceridian Dayforce HCM
8.1
Employment history
7shifts
Ceridian Dayforce HCM
7.9
Job profiles and administration
7shifts
Ceridian Dayforce HCM
7.7
Workflow for transfers, promotions, pay raises, etc.
7shifts
Ceridian Dayforce HCM
7.7
Organizational charting
7shifts
Ceridian Dayforce HCM
7.0
Organization and location management
7shifts
Ceridian Dayforce HCM
7.4
Compliance data (COBRA, OSHA, etc.)
7shifts
Ceridian Dayforce HCM
7.4

Payroll Management

7shifts
Ceridian Dayforce HCM
8.2
Pay calculation
7shifts
Ceridian Dayforce HCM
8.6
Support for external payroll vendors
7shifts
Ceridian Dayforce HCM
7.7
Off-cycle/On-Demand payment
7shifts
Ceridian Dayforce HCM
9.0
Benefit plan administration
7shifts
Ceridian Dayforce HCM
7.9
Direct deposit files
7shifts
Ceridian Dayforce HCM
8.7
Salary revision and increment management
7shifts
Ceridian Dayforce HCM
7.9
Reimbursement management
7shifts
Ceridian Dayforce HCM
7.7

Leave and Attendance Management

7shifts
Ceridian Dayforce HCM
7.6
Approval workflow
7shifts
Ceridian Dayforce HCM
8.1
Balance details
7shifts
Ceridian Dayforce HCM
7.4
Annual carry-forward and encashment
7shifts
Ceridian Dayforce HCM
7.4

Employee Self Service

7shifts
Ceridian Dayforce HCM
8.1
View and generate pay and benefit information
7shifts
Ceridian Dayforce HCM
8.6
Update personal information
7shifts
Ceridian Dayforce HCM
8.6
View company policy documentation
7shifts
Ceridian Dayforce HCM
7.8
Employee recognition
7shifts
Ceridian Dayforce HCM
7.3
View job history
7shifts
Ceridian Dayforce HCM
8.1

Asset Management

7shifts
Ceridian Dayforce HCM
7.8
Tracking of all physical assets
7shifts
Ceridian Dayforce HCM
7.8

HR Reporting

7shifts
Ceridian Dayforce HCM
6.9
Report builder
7shifts
Ceridian Dayforce HCM
7.0
Pre-built reports
7shifts
Ceridian Dayforce HCM
7.3
Ability to combine HR data with external data
7shifts
Ceridian Dayforce HCM
6.3

Onboarding

7shifts
Ceridian Dayforce HCM
7.8
New hire portal
7shifts
Ceridian Dayforce HCM
7.9
Manager tracking tools
7shifts
Ceridian Dayforce HCM
7.7

Performance and Goals

7shifts
Ceridian Dayforce HCM
7.9
Corporate goal setting
7shifts
Ceridian Dayforce HCM
7.7
Individual goal setting
7shifts
Ceridian Dayforce HCM
8.0
Line-of sight-visibility
7shifts
Ceridian Dayforce HCM
8.0
Performance tracking
7shifts
Ceridian Dayforce HCM
8.0

Performance Management

7shifts
Ceridian Dayforce HCM
7.8
Performance plans
7shifts
Ceridian Dayforce HCM
7.9
Performance improvement plans
7shifts
Ceridian Dayforce HCM
7.5
Review status tracking
7shifts
Ceridian Dayforce HCM
7.8
Review reminders
7shifts
Ceridian Dayforce HCM
7.8
Multiple review frequency
7shifts
Ceridian Dayforce HCM
7.8

Succession Planning

7shifts
Ceridian Dayforce HCM
7.4
Create succession plans/pools
7shifts
Ceridian Dayforce HCM
7.4
Candidate ranking
7shifts
Ceridian Dayforce HCM
7.3
Candidate search
7shifts
Ceridian Dayforce HCM
7.7
Candidate development
7shifts
Ceridian Dayforce HCM
7.2

Recruiting / ATS

7shifts
Ceridian Dayforce HCM
7.7
Job Requisition Management
7shifts
Ceridian Dayforce HCM
7.9
Company Website Posting
7shifts
Ceridian Dayforce HCM
8.1
Publish to Social Media
7shifts
Ceridian Dayforce HCM
7.8
Job Search Site Posting
7shifts
Ceridian Dayforce HCM
7.9
Duplicate Candidate Prevention
7shifts
Ceridian Dayforce HCM
7.2
Applicant Tracking
7shifts
Ceridian Dayforce HCM
7.8
Notifications and Alerts
7shifts
Ceridian Dayforce HCM
7.6

Pros

7shifts

  • Staff can easily access fellow team members' contact info (phone & email).
  • Staff can easily enter availability or time off.
  • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
  • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
Anonymous | TrustRadius Reviewer

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

Cons

7shifts

  • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
  • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
Anonymous | TrustRadius Reviewer

Ceridian Dayforce HCM

  • We are still unable to use Attendance Management after being live on Dayforce for over a year. We have been told that one of our attendance policies can't be done in the system even though we were promised it could be done at the time we were choosing Dayforce. For our other policies, they are not working properly and no one we've worked with at Ceridian seems to understand Attendance. Our policies are very simple so this has been extremely disappointing.
  • Dayforce Support is a crapshoot. When submitting a ticket you can never be sure if you will receive a Support Rep who is knowledgeable and committed to resolving your issue or a Rep who is just trying to get that ticket closed and out of their queue. We receive inconsistent and incorrect responses fairly frequently. I've had to rely on a User Group for more accurate solutions.
  • Although we like the Recruiting feature, we would like to see more flexibility in that module. More tokens for the Offer Letter, more flexibility in the application questionnaire, etc.
  • Reporting is not intuitive and it seems to be becoming less so as new releases come out. It seems Ceridian is moving towards wanting clients to have Professional Services create all of their reports.
  • We would like to see better audits between WFM and Payroll. It is still too easy to miss hours in WFM that aren't picked up in Payroll.
  • Ceridian Tax Service has been extremely slow in handling questions. The Source Tax Online tool is clunky and difficult to extract information if you have a tax issue.
MariBeth Theusch | TrustRadius Reviewer

Likelihood to Renew

7shifts

No score
No answers yet
No answers on this topic

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.9
Based on 66 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

Usability

7shifts

No score
No answers yet
No answers on this topic

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.7
Based on 47 answers
We've had an overall great experience with Dayforce. Most employees are able to do what they need to do with ease; there's little training required to get them up and running and access to training videos when they need more information
Karen Henry | TrustRadius Reviewer

Reliability and Availability

7shifts

No score
No answers yet
No answers on this topic

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.9
Based on 22 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

Performance

7shifts

No score
No answers yet
No answers on this topic

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.3
Based on 24 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

Support Rating

7shifts

7shifts 10.0
Based on 7 answers
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
Anonymous | TrustRadius Reviewer

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.5
Based on 90 answers
This is dependent on what type of support that is needed. Ceridian has opportunities to make improvements relating to support on the global/UK side. I find it challenging to get problems solved quickly with our UK Native payroll. The US side is different. We tend to get our issues resolved quickly when we encouter issues on the US side.
April Atkins, CPP | TrustRadius Reviewer

In-Person Training

7shifts

No score
No answers yet
No answers on this topic

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.5
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

Online Training

7shifts

No score
No answers yet
No answers on this topic

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.8
Based on 16 answers
I think it is a good start, but I don't think the content delves very deep into the covered topics.
Amy Neill, CPP | TrustRadius Reviewer

Implementation Rating

7shifts

No score
No answers yet
No answers on this topic

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.8
Based on 68 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

Alternatives Considered

7shifts

For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
Jayelynn Willman | TrustRadius Reviewer

Ceridian Dayforce HCM

The true value in a single solution versus add on applications lies in compatibility and ease of use. Add on's are configured differently and may not "think" like the paired program. The user must understand the similarities and differences knowing where the data originates and lands. This is not a problem if the user is present for the implementation. But, becoming a user post-implementation is a true learning experience.
Janice Monda, SHRM-CP | TrustRadius Reviewer

Scalability

7shifts

No score
No answers yet
No answers on this topic

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.5
Based on 13 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

Return on Investment

7shifts

  • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
  • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
  • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
Anonymous | TrustRadius Reviewer

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

Screenshots

Pricing Details

7shifts

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

7shifts
9.7
Ceridian Dayforce HCM
7.9

Likelihood to Renew

7shifts
Ceridian Dayforce HCM
8.9

Usability

7shifts
Ceridian Dayforce HCM
7.7

Reliability and Availability

7shifts
Ceridian Dayforce HCM
8.9

Performance

7shifts
Ceridian Dayforce HCM
6.3

Support Rating

7shifts
10.0
Ceridian Dayforce HCM
6.5

In-Person Training

7shifts
Ceridian Dayforce HCM
7.5

Online Training

7shifts
Ceridian Dayforce HCM
5.8

Implementation Rating

7shifts
Ceridian Dayforce HCM
5.8

Scalability

7shifts
Ceridian Dayforce HCM
7.5

Add comparison