7shifts vs. HouseCall Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
7shifts
Score 10.0 out of 10
N/A
7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.
$0
HouseCall Pro
Score 9.3 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$65
per month 1 user
Pricing
7shiftsHouseCall Pro
Editions & Modules
Free
$0.00
Appetizer
$19.99
per location/per month
Entree
$43.99
per location/per month
The Works
$74.97
per location/per month
Gourmet
Contact sales team
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
Offerings
Pricing Offerings
7shiftsHouseCall Pro
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
7shiftsHouseCall Pro
Small Businesses
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.5 out of 10
Kickserv
Kickserv
Score 9.3 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.5 out of 10
Jotform
Jotform
Score 9.0 out of 10
Enterprises
Hubstaff
Hubstaff
Score 7.7 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
7shiftsHouseCall Pro
Likelihood to Recommend
10.0
(6 ratings)
7.0
(2 ratings)
Support Rating
10.0
(4 ratings)
-
(0 ratings)
User Testimonials
7shiftsHouseCall Pro
Likelihood to Recommend
7shifts
7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
Read full review
HouseCall Pro
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
Read full review
Pros
7shifts
  • Staff can easily access fellow team members' contact info (phone & email).
  • Staff can easily enter availability or time off.
  • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
  • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
Read full review
HouseCall Pro
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
Read full review
Cons
7shifts
  • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
  • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
Read full review
HouseCall Pro
  • Job costing
  • QBO integration
  • Reporting
Read full review
Support Rating
7shifts
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
Read full review
HouseCall Pro
No answers on this topic
Alternatives Considered
7shifts
For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
Read full review
HouseCall Pro
Much easier to use.
Read full review
Return on Investment
7shifts
  • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
  • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
  • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
Read full review
HouseCall Pro
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
Read full review
ScreenShots