What users are saying about
10 Ratings
Top Rated
56 Ratings
10 Ratings
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Score 9.1 out of 100
Top Rated
56 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • 7shifts is rated higher in 1 area: Likelihood to Recommend
  • 7shifts and Hubstaff are tied in 1 area: Support Rating

Likelihood to Recommend

10.0

7shifts

100%
6 Ratings
9.0

Hubstaff

90%
22 Ratings

Support Rating

10.0

7shifts

100%
7 Ratings
10.0

Hubstaff

100%
7 Ratings

Likelihood to Recommend

7shifts

7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
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Hubstaff

It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
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Pros

7shifts

  • Staff can easily access fellow team members' contact info (phone & email).
  • Staff can easily enter availability or time off.
  • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
  • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
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Hubstaff

  • Its interface is also quite easy to handle and is designed in a user friendly way.
  • Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
  • Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.
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Cons

7shifts

  • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
  • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
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Hubstaff

  • I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
  • [I believe it] needs a lot of upgrades in customer support system.
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Pricing Details

7shifts

Starting Price

$0

Editions & Modules

7shifts editions and modules pricing
EditionModules
Free$0.001
Appetizer$19.992
Entree$43.993
The Works$74.974
GourmetContact sales team5

Footnotes

  1. none
  2. per location/per month
  3. per location/per month
  4. per location/per month
  5. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Hubstaff

Starting Price

Editions & Modules

Hubstaff editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    7shifts

    I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
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    Hubstaff

    Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
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    Alternatives Considered

    7shifts

    For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
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    Hubstaff

    Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
    to me. It is no doubt a great tool for planning budgets, managing workflows,
    tracking time, and best supervision capabilities.
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    Return on Investment

    7shifts

    • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
    • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
    • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
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    Hubstaff

    • Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
    • Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
    • HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
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    Screenshots

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