7shifts vs. Jira Work Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
7shifts
Score 9.5 out of 10
N/A
7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.
$0
Jira Work Management
Score 8.0 out of 10
N/A
Jira Core is Atlassian's general purpose business and project management tool available to smaller companies or teams and designed to suit a variety of purposes (e.g. marketing planning, product roadmap, etc.). In Jira Core, Workflows define process and enable teams to track tasks. Jira Core Cloud instances also have boards that let users visualize workflows and drag and drop tasks from to-do to done. It is available on the cloud.
$7.53
per month per user
Pricing
7shiftsJira Work Management
Editions & Modules
Free
$0.00
Appetizer
$19.99
per location/per month
Entree
$43.99
per location/per month
The Works
$74.97
per location/per month
Gourmet
Contact sales team
Free
$0
Starter - Monthly
$7.53
per month per user
Premium - Monthly
$13.53
per month per user
Starter - Annually
$22,500
per year User tier: 201-300
Premium - Annually
$40,500
per year User tier: 201-300
Enterprise
Contact Sales
Offerings
Pricing Offerings
7shiftsJira Work Management
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
7shiftsJira Work Management
Project Management
Comparison of Project Management features of Product A and Product B
7shifts
-
Ratings
Jira Work Management
8.7
18 Ratings
13% above category average
Task Management00 Ratings9.018 Ratings
Resource Management00 Ratings9.618 Ratings
Gantt Charts00 Ratings7.415 Ratings
Scheduling00 Ratings8.116 Ratings
Workflow Automation00 Ratings8.817 Ratings
Team Collaboration00 Ratings9.018 Ratings
Support for Agile Methodology00 Ratings9.018 Ratings
Support for Waterfall Methodology00 Ratings8.910 Ratings
Document Management00 Ratings8.114 Ratings
Email integration00 Ratings9.015 Ratings
Mobile Access00 Ratings8.211 Ratings
Timesheet Tracking00 Ratings9.111 Ratings
Change request and Case Management00 Ratings9.014 Ratings
Budget and Expense Management00 Ratings8.810 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
7shifts
-
Ratings
Jira Work Management
8.9
13 Ratings
17% above category average
Quotes/estimates00 Ratings8.811 Ratings
Invoicing00 Ratings8.910 Ratings
Project & financial reporting00 Ratings8.912 Ratings
Integration with accounting software00 Ratings9.05 Ratings
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7shiftsJira Work Management
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User Ratings
7shiftsJira Work Management
Likelihood to Recommend
10.0
(6 ratings)
9.0
(18 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
10.0
(4 ratings)
-
(0 ratings)
User Testimonials
7shiftsJira Work Management
Likelihood to Recommend
7shifts
7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
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Atlassian
Jira work management represents the solution that allows business teams such as Finance, sales or marketing to collaborate with technical teams within Jira. It has so many features like the List view, the Calendar view, the Timeline view, the Boards, Workflows, Forms, Project templates, Dashboards and reports and automation. Jira Core is very well capable of increasing productivity of the teams through centralization of information through these different types of views and the automation allows the teams to invest less time in configuration and more time in execution of work.
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Pros
7shifts
  • Staff can easily access fellow team members' contact info (phone & email).
  • Staff can easily enter availability or time off.
  • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
  • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
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Atlassian
  • Provide a roadmap of all epics
  • Provide a backlog in which you can see all the possible work to be done to create your sprint plan
  • Have all our projects within reach
  • Have a dashboard with editable columns to manage your work
  • Be able to filter by person
  • Be able to see past sprints
Read full review
Cons
7shifts
  • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
  • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
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Atlassian
  • More clarification on where to find useful tools and resources for new users.
  • Breakdown of Projects, Tasks, Sub-tasks, bugs is hard to follow and cannot be changed once created.
  • The ability to customize the dashboard/home page to fit the needs of individuals could use some work.
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Usability
7shifts
No answers on this topic
Atlassian
Great tool. Great filters to view the tasks spread across several teams
Read full review
Support Rating
7shifts
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
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Atlassian
No answers on this topic
Alternatives Considered
7shifts
For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
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Atlassian
Jira provides multiple functionalities which any project needs during implementation. It has the feature of tagging the right owner to the issues. It has made the life of project managers easier to track the resolutions and efforts which was utilised for completing the task. It also provides the feature of attachment where users can attach their testing result/progress in the ticket created in Jira.
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Return on Investment
7shifts
  • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
  • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
  • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
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Atlassian
  • It has allow us the proper documentation of over 50 products.
  • Time spent on activities has been reduced by a 25%.
  • The reporting module has allowed us to identify over 10 problems in our workflow, allowing us to solve them and become more effective and efficient with it.
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