8 Ratings
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Score 9.7 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

7shifts

7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
Arthur Li | TrustRadius Reviewer

UKG Dimensions (formerly Kronos Workforce Dimensions)

Well Suited:Kronos Dimensions are well suited for organizations where time is tracked for hourly employees. To calculate overtime for Salary Non-Exempt employees, and to track the hours for temps.Approvals can be made through email for the timecardsComplex overtime rules can be handled through payrolls conceptLess Suited: A very low workforce who punch hours, since the timeclocks can be expensive.
Lavanya Reddy | TrustRadius Reviewer

Pros

7shifts

  • Staff can easily access fellow team members' contact info (phone & email).
  • Staff can easily enter availability or time off.
  • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
  • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
Anonymous | TrustRadius Reviewer

UKG Dimensions (formerly Kronos Workforce Dimensions)

  • Dataviews and Reports
  • Function and Display Access Profiles
Lavanya Reddy | TrustRadius Reviewer

Cons

7shifts

  • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
  • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
Anonymous | TrustRadius Reviewer

UKG Dimensions (formerly Kronos Workforce Dimensions)

  • The training sessions provided in KMap should have more content to understand the concepts.
  • The Interface outputs summary section can be improved to allow a printable format.
Lavanya Reddy | TrustRadius Reviewer

Support Rating

7shifts

7shifts 10.0
Based on 7 answers
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
Anonymous | TrustRadius Reviewer

UKG Dimensions (formerly Kronos Workforce Dimensions)

UKG Dimensions (formerly Kronos Workforce Dimensions) 7.0
Based on 2 answers
  • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
  • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
  • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
Lavanya Reddy | TrustRadius Reviewer

Alternatives Considered

7shifts

For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
Jayelynn Willman | TrustRadius Reviewer

UKG Dimensions (formerly Kronos Workforce Dimensions)

Kronos Workforce Dimensions is a very robust time tracking tool, which provides much flexibility for configuring the timecard and various rules to pay overtime. Kronos Workforce Dimensions also has their own timecards, which would automatically integrate with dimensions. Thus additional integration costs for other clocks are not required. Their support system is incredible, and they provide the bulk of training on their knowledge map.
Lavanya Reddy | TrustRadius Reviewer

Return on Investment

7shifts

  • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
  • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
  • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
Anonymous | TrustRadius Reviewer

UKG Dimensions (formerly Kronos Workforce Dimensions)

  • No Java required for WFD as its cloud based.
  • Since its SAAS, all the latest patches would be automatically applied.
Lavanya Reddy | TrustRadius Reviewer

Screenshots

7shifts

Pricing Details

7shifts

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UKG Dimensions (formerly Kronos Workforce Dimensions)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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