Likelihood to Recommend 7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
Read full review UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
Read full review Pros Staff can easily access fellow team members' contact info (phone & email). Staff can easily enter availability or time off. Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed. Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful. Read full review rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC The level of granularity on FAPs is very helpful for configuring access compared to other platforms UI is very easy to follow and intuitive Read full review Cons When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order. When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations. Read full review You got to have a solution for employees with multiple jobs Need to allow customers to easily access your integration technology Your business structure is too restrictive and making the application far less flexible Your professional service team needs a lot of improvement, especially in the execution part Need to have a proven and working interface for business structure automation. Read full review Usability UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
Read full review Support Rating I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
Read full review Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking. Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours. Timeclock configuration can be complicated; however, their support team knows the processes and guidelines. Read full review Alternatives Considered For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than
HotSchedules . I've recommended it to several other local businesses who have implemented it as well and had great luck.
Read full review UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
Read full review Return on Investment Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C. Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER Read full review It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping. When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion. Read full review ScreenShots Kronos Workforce Dimensions / UKG Dimensions (discontinued) Screenshots