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Score 9.6 out of 101
10 Ratings
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Score 7.6 out of 101

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Likelihood to Recommend

7shifts

This product is well suited for businesses of all sizes. Its ease of use makes it a valuable resource for not only management and ownership but also for the staff. Using it to communicate with staff when a new beer is being tapped is key for us. I can message the entire staff and they can respond to the group with any questions or comments.
Jayelynn Willman profile photo

Revel Systems

If you have time and technical knowledge to understand the customization setup, proceed. We are still modifying modifiers and products to match our menu which was set up nearly 3 years ago. If you want to change your menu to your POS limitations then move to another product.
Christopher Frary profile photo

Pros

  • Easy of scheduling: allows setup templates
  • Communication with staff: an employee directly or my department
  • Affordable: offers a lot of functions without being overly priced
Jayelynn Willman profile photo
  • Flexibility - the amount of customization that we tailored to our restaurant is unmatched in the iPad market.
  • Online integration - One interface to update all menus.
  • Take Out/Delivery/Sit In - able to modify orders as necessary, simple function yet unbeatable.
Christopher Frary profile photo

Cons

  • iPhone app: I'm not able to change the preset time frames so I have to manually enter the shifts
  • When working from the app it doesn't block out the time off as it does on the desktop so I have to make sure I haven't approved anyone first before I start doing the schedule
Jayelynn Willman profile photo
  • Support - Confused, knowledge base articles out of date.
  • Interface changes - frequent interface changes (which I usually like) sometimes don't make it more user-friendly.
  • Pricing - absurd monthly pricing for features that would really help but cost almost nothing to support (ie customer display.)
Christopher Frary profile photo

Alternatives Considered

For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
Jayelynn Willman profile photo
  • Square - Used Square with our entire menu for over 3 months. Doesn't handle food applications well.
  • Shopkeep - While promising, doesn't offer a delivery management in any way, and online ordering is handled through third-party which is more expensive and more time-consuming to manage.
Christopher Frary profile photo

Return on Investment

  • Doing the schedule from the iPhone app is not as simple as the desktop or iPad platform. I'd like to see it more streamlined.
Jayelynn Willman profile photo
  • Instant sales information, can tell day by day, hour by hour what is selling
  • Help us to eliminate slow moving product and increase differentiation in high selling products.
Christopher Frary profile photo

Pricing Details

7shifts

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Revel Systems

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details