What users are saying about
3 Ratings
11 Ratings
3 Ratings
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Score 9.6 out of 101
11 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

7shifts

This product is well suited for businesses of all sizes. Its ease of use makes it a valuable resource for not only management and ownership but also for the staff. Using it to communicate with staff when a new beer is being tapped is key for us. I can message the entire staff and they can respond to the group with any questions or comments.
Jayelynn Willman profile photo

Revel Systems

If you have simple transactions and small sales, Revel is probably too much. If you care about data, sales, growth, efficiency, systemizing your operations, and having endless customization, Revel is the way to go. If you plan on opening second locations they have very powerful tools to do just so. Highly recommended
Philip Gomez profile photo

Pros

  • Easy of scheduling: allows setup templates
  • Communication with staff: an employee directly or my department
  • Affordable: offers a lot of functions without being overly priced
Jayelynn Willman profile photo
  • Customizable
  • Dependable
  • Always improving
Philip Gomez profile photo

Cons

  • iPhone app: I'm not able to change the preset time frames so I have to manually enter the shifts
  • When working from the app it doesn't block out the time off as it does on the desktop so I have to make sure I haven't approved anyone first before I start doing the schedule
Jayelynn Willman profile photo
  • I don't have many complaints
Philip Gomez profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Revel Systems9.0
Based on 1 answer
We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.
NAKIA EPLEY profile photo

Usability

No score
No answers yet
No answers on this topic
Revel Systems7.0
Based on 1 answer
It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck
NAKIA EPLEY profile photo

Support

No score
No answers yet
No answers on this topic
Revel Systems9.0
Based on 1 answer
I nave never had an unpleasant or unkind rep, and when the couple that couldn't help me, they immediately went to others that found the answers and assistance that we were looking for
NAKIA EPLEY profile photo

Implementation

No score
No answers yet
No answers on this topic
Revel Systems7.0
Based on 1 answer
Not for this one
NAKIA EPLEY profile photo

Alternatives Considered

For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
Jayelynn Willman profile photo
I personally was not part of the process when Revel was decided on, but I did have the whole process of setup and clean up of things. Overall, it is a good product, solid, and has so many features that I didn't even get to dive into because it just wasn't applicable to our company. :-) What is very important is that no matter what day of the week, or what time of the night, if there was something that I could not figure out, there was always customer service and also the Revel University. This is an AWESOME feature that gives the users any possible information and instruction on how set up, fix, troubleshoot, and every last how-to thing you can think of. Super useful
NAKIA EPLEY profile photo

Return on Investment

  • Doing the schedule from the iPhone app is not as simple as the desktop or iPad platform. I'd like to see it more streamlined.
Jayelynn Willman profile photo
  • Huge ROI, we took time to implement and customize our interface and it now saves us loads of time.
  • We have almost endless data to look back on and help make business decisions
  • It's easy to train, which reduces labor.
Philip Gomez profile photo

Pricing Details

7shifts

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Revel Systems

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details