Likelihood to Recommend
7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
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For an organization like ours, with staff at many different locations, it is extremely helpful. It also creates standardized workflows in all locations. Because the program is widely adopted, it is very helpful in that the training programs we have developed can be deployed at new locations. It is also helpful for different departments.
Read full review Pros Staff can easily access fellow team members' contact info (phone & email). Staff can easily enter availability or time off. Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed. Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful. Read full review Remote time management Accuracy of reporting Ability to use over the web/smartphone Read full review Cons When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order. When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations. Read full review Dependent on security/firewalls Requires training Requires manual review at month end Read full review Support Rating
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
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For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than
. I've recommended it to several other local businesses who have implemented it as well and had great luck.
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UKG is a beast. I feel like it is meant for organizations with 1000 employees or more instead of a few hundred. SmartLinx Solutions is a bit more down-to-earth.
Read full review Return on Investment Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C. Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER Read full review Accuracy of reporting Accuracy of invoicing No worries on billable hours being missed Read full review ScreenShots