8x8 Contact Center vs. BizNet Software
8x8 Contact Center vs. BizNet Software
Product | Rating | Most Used By | Product Summary | Starting Price |
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8x8 Contact Center | N/A | 8x8 Contact Center is a solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center helps businesses to connect and collaborate with individuals working inside and outside of the organization. | N/A | |
BizNet Software | Small Businesses (1-50 employees) | BizNet Excel Suite is a document management software offering from BizNet Software. It includes features such as a business reporting and analytics platform and provides real-time access to your business data from Microsoft Excel. | $30 per user, per month |
8x8 Contact Center | BizNet Software | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | $4,500 per install plus starter pack licenses | ||||||||||||||
Additional Details | — | BizNet Training - Standard Package (3 Seats) $795.00 Yearly BizNet Training - Premium Package (3 Seats) $995.00 Yearly BizNet Training - Premium Plus Package (3 Seats) $1,295.00 Yearly Education Block $695.00 Installation Training $225.00 | ||||||||||||||
More Pricing Information |
8x8 Contact Center | BizNet Software | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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BI Standard Reporting |
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Ad-hoc Reporting |
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Report Output and Scheduling |
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Data Discovery and Visualization |
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Access Control and Security |
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8x8 Contact Center | BizNet Software | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | BrightGauge Score 8.9 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Reveal Score 9.9 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Jaspersoft Community Edition Score 9.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
8x8 Contact Center | BizNet Software | |
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Likelihood to Recommend | 7.7 (135 ratings) | 8.9 (20 ratings) |
Likelihood to Renew | 7.7 (6 ratings) | 6.1 (2 ratings) |
Usability | 8.3 (21 ratings) | 9.1 (3 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 3.9 (52 ratings) | 9.1 (3 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.5 (4 ratings) | 9.1 (3 ratings) |
Configurability | 9.1 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 7.3 (1 ratings) | - (0 ratings) |
Ease of integration | 8.6 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (2 ratings) | - (0 ratings) |
8x8 Contact Center | BizNet Software | |
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Likelihood to Recommend | 8x8, Inc. | BizNet Software |
Pros | 8x8, Inc. | BizNet Software |
Cons | 8x8, Inc. | BizNet Software |
Likelihood to Renew | 8x8, Inc. | BizNet Software |
Usability | 8x8, Inc. | BizNet Software |
Reliability and Availability | 8x8, Inc. | BizNet Software No answers on this topic |
Performance | 8x8, Inc. | BizNet Software No answers on this topic |
Support Rating | 8x8, Inc. | BizNet Software |
In-Person Training | 8x8, Inc. | BizNet Software No answers on this topic |
Online Training | 8x8, Inc. | BizNet Software No answers on this topic |
Implementation Rating | 8x8, Inc. | BizNet Software |
Alternatives Considered | 8x8, Inc. | BizNet Software |
Contract Terms and Pricing Model | 8x8, Inc. | BizNet Software No answers on this topic |
Scalability | 8x8, Inc. | BizNet Software No answers on this topic |
Return on Investment | 8x8, Inc. | BizNet Software |
ScreenShots | BizNet Software Screenshots |