What users are saying about
8 Ratings
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Score 7.3 out of 100
17 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

8x8 Express

For the price, having all of these features is amazing. If you have separate divisions and want to not have a ton of crossover with calls this is a great setup. It isn’t a great setup if you need only one phone since it doesn’t make sense since you won’t use most of the features.
Luke Sullivan | TrustRadius Reviewer

Blizz by TeamViewer

Blizz is great for any kind of video conferencing call, it brings a lot to the table and manages to execute its service very well. I would recommend it to anyone that is looking for an affordable and solid video conferencing experience. In my opinion, it would suit both medium and small teams the most.
Anna Abalyan | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

8x8 Express
Blizz by TeamViewer
7.5
High quality audio
8x8 Express
Blizz by TeamViewer
10.0
High quality video
8x8 Express
Blizz by TeamViewer
9.0
Low bandwidth requirements
8x8 Express
Blizz by TeamViewer
8.0
Mobile support
8x8 Express
Blizz by TeamViewer
3.0

Screen Sharing

8x8 Express
Blizz by TeamViewer
9.0
Desktop sharing
8x8 Express
Blizz by TeamViewer
10.0
Whiteboards
8x8 Express
Blizz by TeamViewer
8.0

Online Meetings / Events

8x8 Express
Blizz by TeamViewer
8.4
Calendar integration
8x8 Express
Blizz by TeamViewer
10.0
Meeting initiation
8x8 Express
Blizz by TeamViewer
8.0
Integrates with social media
8x8 Express
Blizz by TeamViewer
6.0
Record meetings / events
8x8 Express
Blizz by TeamViewer
8.0
Slideshows
8x8 Express
Blizz by TeamViewer
10.0

Online Events Collaboration

8x8 Express
Blizz by TeamViewer
9.5
Live chat
8x8 Express
Blizz by TeamViewer
10.0
Audience polling
8x8 Express
Blizz by TeamViewer
9.0

Online Events Security

8x8 Express
Blizz by TeamViewer
9.0
User authentication
8x8 Express
Blizz by TeamViewer
10.0
Participant roles & permissions
8x8 Express
Blizz by TeamViewer
9.0
Confidential attendee list
8x8 Express
Blizz by TeamViewer
8.0

Pros

8x8 Express

  • Being able to forward calls to my cell phone when I am out of office.
  • So much functionality. So many options.
  • One set price instead of a bunch of add-on fees.
Luke Sullivan | TrustRadius Reviewer

Blizz by TeamViewer

  • Very effective linking of different devices. Easy to join from anywhere/any device by just entering the meeting ID.
  • Minimal, intuitive interface that takes very little getting used to. I skipped the help section and still figured everything out within a couple of minutes.
  • Pairs with Outlook so you can view all your existing contacts from within Blizz. Really saves time and stops anyone being missed out.
  • Can support up to 300 participants.
  • Reasonable pricing structure. Free for personal use and still good value for the higher-level packages. You can also add local numbers for free.
  • Live text chat for use during a meeting if you have something to say but don’t want to interrupt the presenter.
  • A secured connection so there are no issues sending sensitive documents etc.
  • The audio and video quality has always been excellent (although I’ve come to expect this from any conferencing software nowadays).
Tom Foster | TrustRadius Reviewer

Cons

8x8 Express

  • Setup is a pain.
  • Transferring numbers take a long time.
Luke Sullivan | TrustRadius Reviewer

Blizz by TeamViewer

  • You can sense that the product is still in development/introduction stages, but has the potential of getting bigger
  • Some UI improvements are necessary
  • Not a lot of public awareness
Lucas Martin | TrustRadius Reviewer

Support Rating

8x8 Express

8x8 Express 5.5
Based on 1 answer
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
Luke Sullivan | TrustRadius Reviewer

Blizz by TeamViewer

Blizz by TeamViewer 9.0
Based on 1 answer
The last time I had interaction with Blizz by TeamViewer support was directly on their website in the Help option, I sent them a written message, and in a few minutes, they had already answered me.I think the technical service is efficient.
Denise Heaton | TrustRadius Reviewer

Alternatives Considered

8x8 Express

I love 8x8. Having not used Polycom phones before, the hardest part was learning how to set up and use the actual phones. 8x8 makes it a seamless transition from using other service providers. Their customer service is excellent although if you get their cheapest plan you will only get online assistance.
Luke Sullivan | TrustRadius Reviewer

Blizz by TeamViewer

I’ve previously used household names like Zoom and Skype for my video conference calls, but neither provides as much as Blizz in terms of scheduling features.And to be honest, Blizz’s user interface and connectivity are as good if not better than those platforms, despite its relative newness.
Daniel Rozenblum | TrustRadius Reviewer

Return on Investment

8x8 Express

  • We are still learning all the nuances but we miss much fewer calls.
  • Transitioning calls to the appropriate person is much easier.
  • Ease of use.
Luke Sullivan | TrustRadius Reviewer

Blizz by TeamViewer

  • Blizz ensures that my service quality rating is not compromised due to bad connectivity. Return on investment is 100%.
  • Blizz has a modern and simple design. This makes it easy for the user to get started as there is no learning curve.
  • Remote screen share is slick and the Blizz controls on-screen take up minimal space, taking nothing away from the user experience.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

8x8 Express

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Blizz by TeamViewer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

8x8 Express
9.1
Blizz by TeamViewer
9.0

Support Rating

8x8 Express
5.5
Blizz by TeamViewer
9.0

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