What users are saying about
8 Ratings
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Score 7.3 out of 100
13 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

8x8 Express

For the price, having all of these features is amazing. If you have separate divisions and want to not have a ton of crossover with calls this is a great setup. It isn’t a great setup if you need only one phone since it doesn’t make sense since you won’t use most of the features.
Luke Sullivan | TrustRadius Reviewer

Cisco Webex Board Series

I push Cisco Webex Board Series all the time to our faculty and staff and explain to them how they can bring value to the classrooms instead of the standard projector and screen. I think the pairing with Teams and the functionality that is movable is very valuable.
Anonymous | TrustRadius Reviewer

Pros

8x8 Express

  • Being able to forward calls to my cell phone when I am out of office.
  • So much functionality. So many options.
  • One set price instead of a bunch of add-on fees.
Luke Sullivan | TrustRadius Reviewer

Cisco Webex Board Series

  • One button to push
  • White boarding
  • Co-edition
Anonymous | TrustRadius Reviewer

Cons

8x8 Express

  • Setup is a pain.
  • Transferring numbers take a long time.
Luke Sullivan | TrustRadius Reviewer

Cisco Webex Board Series

  • Foot stand has no rolls
  • Sometimes speakers have different volume
Benjamin Bubbers | TrustRadius Reviewer

Support Rating

8x8 Express

8x8 Express 5.5
Based on 1 answer
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
Luke Sullivan | TrustRadius Reviewer

Cisco Webex Board Series

Cisco Webex Board Series 8.6
Based on 4 answers
We have had to get a couple replaced because of defects and those have gone so well! We get units right away and send the old one back in the box the new one came in. So that process was great! And every time we have questions about these they get answered by professionals that know the products so well
Joshua Baever | TrustRadius Reviewer

Alternatives Considered

8x8 Express

I love 8x8. Having not used Polycom phones before, the hardest part was learning how to set up and use the actual phones. 8x8 makes it a seamless transition from using other service providers. Their customer service is excellent although if you get their cheapest plan you will only get online assistance.
Luke Sullivan | TrustRadius Reviewer

Cisco Webex Board Series

Some of the features are the same as Teams, if not more, and the cost is very different between the two products.
Anonymous | TrustRadius Reviewer

Return on Investment

8x8 Express

  • We are still learning all the nuances but we miss much fewer calls.
  • Transitioning calls to the appropriate person is much easier.
  • Ease of use.
Luke Sullivan | TrustRadius Reviewer

Cisco Webex Board Series

  • Quick meeting join
  • More collaboration
  • Less cost travel
Anonymous | TrustRadius Reviewer

Screenshots

8x8 Express

Pricing Details

8x8 Express

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Board Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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