What users are saying about
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 12 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 1 reviews and ratings
Attribute Ratings
- konectar Virtual Engagement Platform is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.1
8x8 Express
91%
1 Rating
10.0
konectar Virtual Engagement Platform
100%
1 Rating
Usability
8x8 Express
N/A
0 Ratings
10.0
konectar Virtual Engagement Platform
100%
1 Rating
Support Rating
5.5
8x8 Express
55%
1 Rating
10.0
konectar Virtual Engagement Platform
100%
1 Rating
Likelihood to Recommend
8x8 Express
For the price, having all of these features is amazing. If you have separate divisions and want to not have a ton of crossover with calls this is a great setup. It isn’t a great setup if you need only one phone since it doesn’t make sense since you won’t use most of the features.
Owner
Pinnacle FitnessHealth, Wellness and Fitness, 1-10 employees
konectar Virtual Engagement Platform
konectar has been a great tool to connect with HCP's during the pandemic time as we were not able to meet with them face to face. It was extremely important to use an application that is easy and compliant as well as cost effective. konectar VEP has served all the purpose. Great work!!

Verified User
Manager in Marketing
Pharmaceuticals Company, 51-200 employeesPros
8x8 Express
- Being able to forward calls to my cell phone when I am out of office.
- So much functionality. So many options.
- One set price instead of a bunch of add-on fees.
Owner
Pinnacle FitnessHealth, Wellness and Fitness, 1-10 employees
konectar Virtual Engagement Platform
- Robust.
- High Quality video conference.
- Screenshare.
- No plug in or apps required.
- Easy to use.
- High quality audio.
- Quick user adoption.

Verified User
Manager in Marketing
Pharmaceuticals Company, 51-200 employeesCons
8x8 Express
- Setup is a pain.
- Transferring numbers take a long time.
Owner
Pinnacle FitnessHealth, Wellness and Fitness, 1-10 employees
konectar Virtual Engagement Platform
No answers on this topic
Pricing Details
8x8 Express
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—konectar Virtual Engagement Platform
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
8x8 Express
No score
No answers yet
No answers on this topic
konectar Virtual Engagement Platform
konectar Virtual Engagement Platform 10.0
Based on 1 answer
It is one of the best platforms and is really easy to use. konectar VEP has been an excellent tool for internal meetings and external meetings as well. Since it has automated interactions, it becomes less work for our team not to take notes. It also has the recording feature so we have all the information needed all the time.

Verified User
Manager in Marketing
Pharmaceuticals Company, 51-200 employeesSupport Rating
8x8 Express
8x8 Express 5.5
Based on 1 answer
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
Owner
Pinnacle FitnessHealth, Wellness and Fitness, 1-10 employees
konectar Virtual Engagement Platform
konectar Virtual Engagement Platform 10.0
Based on 1 answer
Support is available anytime. [It has] all the cool features we need and also very easy to use. We have never faced any difficulty or problem from the day we started using the application. The screen share and the recording features work so smoothly. konectar VEP has been a great savior especially during the pandemic.

Verified User
Manager in Marketing
Pharmaceuticals Company, 51-200 employeesAlternatives Considered
8x8 Express
I love 8x8. Having not used Polycom phones before, the hardest part was learning how to set up and use the actual phones. 8x8 makes it a seamless transition from using other service providers. Their customer service is excellent although if you get their cheapest plan you will only get online assistance.
Owner
Pinnacle FitnessHealth, Wellness and Fitness, 1-10 employees
konectar Virtual Engagement Platform
We evaluated several vendors who could provide a robust and compliant virtual engagement platform. konectar VEP impressed us with a lot of different features we needed. We wanted a robust, compliant, cost effective, easy to use application. There are no add ons or plugins for konectar. It works with a single click and provides all the necessary features.

Verified User
Manager in Marketing
Pharmaceuticals Company, 51-200 employeesReturn on Investment
8x8 Express
- We are still learning all the nuances but we miss much fewer calls.
- Transitioning calls to the appropriate person is much easier.
- Ease of use.
Owner
Pinnacle FitnessHealth, Wellness and Fitness, 1-10 employees
konectar Virtual Engagement Platform
- No travel required.
- Cost effective.
- Easy adoption.
- No IT overheads.

Verified User
Manager in Marketing
Pharmaceuticals Company, 51-200 employees