8x8 Express (discontinued) vs. konectar Virtual Engagement Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
8x8 Express (discontinued)
Score 7.1 out of 10
N/A
8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.N/A
konectar Virtual Engagement Platform
Score 10.0 out of 10
N/A
konectar's Virtual Engagement Platform platform is designed to enable users to organize online meetings and virtual advisory boards with Healthcare Professionals.N/A
Pricing
8x8 Express (discontinued)konectar Virtual Engagement Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
8x8 Express (discontinued)konectar Virtual Engagement Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
8x8 Express (discontinued)konectar Virtual Engagement Platform
Top Pros
Top Cons

No answers on this topic

Features
8x8 Express (discontinued)konectar Virtual Engagement Platform
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
8x8 Express (discontinued)
8.0
6 Ratings
1% below category average
konectar Virtual Engagement Platform
-
Ratings
High quality audio8.06 Ratings00 Ratings
High quality video8.03 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
8x8 Express (discontinued)
8.5
2 Ratings
5% above category average
konectar Virtual Engagement Platform
-
Ratings
Desktop sharing8.52 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
8x8 Express (discontinued)
8.7
2 Ratings
8% above category average
konectar Virtual Engagement Platform
-
Ratings
Calendar integration9.02 Ratings00 Ratings
Meeting initiation7.92 Ratings00 Ratings
Record meetings / events9.02 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
8x8 Express (discontinued)
8.5
2 Ratings
8% above category average
konectar Virtual Engagement Platform
-
Ratings
Live chat8.52 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
8x8 Express (discontinued)
9.3
5 Ratings
22% above category average
konectar Virtual Engagement Platform
-
Ratings
User authentication9.05 Ratings00 Ratings
Participant roles & permissions9.54 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
8x8 Express (discontinued)
8.0
6 Ratings
2% below category average
konectar Virtual Engagement Platform
-
Ratings
Hosted PBX7.44 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)8.05 Ratings00 Ratings
Directory of employee names8.66 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
8x8 Express (discontinued)
8.9
6 Ratings
7% above category average
konectar Virtual Engagement Platform
-
Ratings
Answering rules9.06 Ratings00 Ratings
Call recording9.05 Ratings00 Ratings
Call park9.04 Ratings00 Ratings
Call screening9.34 Ratings00 Ratings
Message alerts9.25 Ratings00 Ratings
Business SMS/External Messaging8.54 Ratings00 Ratings
Online Fax8.01 Ratings00 Ratings
Voicemail Transcription9.05 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
8x8 Express (discontinued)
9.7
3 Ratings
12% above category average
konectar Virtual Engagement Platform
-
Ratings
Mobile app for iOS9.73 Ratings00 Ratings
Mobile app for Android9.62 Ratings00 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
8x8 Express (discontinued)
7.1
5 Ratings
9% below category average
konectar Virtual Engagement Platform
-
Ratings
Centralized communications management8.05 Ratings00 Ratings
Team messaging8.24 Ratings00 Ratings
Team document sharing6.01 Ratings00 Ratings
Call and meeting analytics6.03 Ratings00 Ratings
Best Alternatives
8x8 Express (discontinued)konectar Virtual Engagement Platform
Small Businesses
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 8.8 out of 10
Zoom
Zoom
Score 8.3 out of 10
Medium-sized Companies
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 8.8 out of 10
Cisco Headsets
Cisco Headsets
Score 9.2 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.5 out of 10
Cisco Headsets
Cisco Headsets
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
8x8 Express (discontinued)konectar Virtual Engagement Platform
Likelihood to Recommend
7.6
(8 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.1
(2 ratings)
10.0
(1 ratings)
User Testimonials
8x8 Express (discontinued)konectar Virtual Engagement Platform
Likelihood to Recommend
Discontinued Products
The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.
Read full review
Aissel Technologies, Inc
konectar has been a great tool to connect with HCP's during the pandemic time as we were not able to meet with them face to face. It was extremely important to use an application that is easy and compliant as well as cost effective. konectar VEP has served all the purpose. Great work!!
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Pros
Discontinued Products
  • So easy to use!
  • Voicemail - can be accessed anywhere, includes transcription of the voicemail and an email message with the recording
  • Telephone services without all the fees of a landline service
  • Auto attendant, offering recordings of our messages
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Aissel Technologies, Inc
  • Robust.
  • High Quality video conference.
  • Screenshare.
  • No plug in or apps required.
  • Easy to use.
  • High quality audio.
  • Quick user adoption.
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Cons
Discontinued Products
  • We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.
Read full review
Aissel Technologies, Inc
No answers on this topic
Usability
Discontinued Products
No answers on this topic
Aissel Technologies, Inc
It is one of the best platforms and is really easy to use. konectar VEP has been an excellent tool for internal meetings and external meetings as well. Since it has automated interactions, it becomes less work for our team not to take notes. It also has the recording feature so we have all the information needed all the time.
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Support Rating
Discontinued Products
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
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Aissel Technologies, Inc
Support is available anytime. [It has] all the cool features we need and also very easy to use. We have never faced any difficulty or problem from the day we started using the application. The screen share and the recording features work so smoothly. konectar VEP has been a great savior especially during the pandemic.
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Alternatives Considered
Discontinued Products
8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.
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Aissel Technologies, Inc
We evaluated several vendors who could provide a robust and compliant virtual engagement platform. konectar VEP impressed us with a lot of different features we needed. We wanted a robust, compliant, cost effective, easy to use application. There are no add ons or plugins for konectar. It works with a single click and provides all the necessary features.
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Return on Investment
Discontinued Products
  • Being able to listen to phone calls when there is a discrepancy
  • Keeping the honest honest by knowing we can listen to calls
  • Easy to communicate internally, been very helpful and time saving
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Aissel Technologies, Inc
  • No travel required.
  • Cost effective.
  • Easy adoption.
  • No IT overheads.
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ScreenShots

8x8 Express (discontinued) Screenshots

Screenshot of

konectar Virtual Engagement Platform Screenshots

Screenshot of online meetings and virtual advisory boards with Healthcare Professionals.