What users are saying about

8x8 Virtual Office Enterprise Suite

11 Ratings
Score 7.7 out of 101

MyPBX

1 Ratings
Score 10 out of 101

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Likelihood to Recommend

8x8 Virtual Office Enterprise Suite

Some of the best scenarios are working remotely. It really allows you to get everything you need out of an office phone right from your computer/cell without any need for hardware. It's not great when you've already plugged in a dialer of some sort, or software like Outreach.io that has some overlap in features (click to dial, especially).

MyPBX

MyPBX is really well suited to a business that is willing to put in the time to work out the most appropriate system for its needs and for business owners who want to be connected 24/7 whether in or out of the office

Feature Rating Comparison

Cloud PBX

8x8 Virtual Office Enterprise Suite
8.4
MyPBX
8.5
Hosted PBX
8x8 Virtual Office Enterprise Suite
8.0
MyPBX
10.0
Multi-level Interactive Voice Response (IVR)
8x8 Virtual Office Enterprise Suite
8.0
MyPBX
6.0
User templates
8x8 Virtual Office Enterprise Suite
7.0
MyPBX
9.0
Call reports
8x8 Virtual Office Enterprise Suite
9.0
MyPBX
9.0
Directory of employee names
8x8 Virtual Office Enterprise Suite
10.0
MyPBX

Call Management

8x8 Virtual Office Enterprise Suite
8.4
MyPBX
8.8
Answering rules
8x8 Virtual Office Enterprise Suite
6.0
MyPBX
7.0
Call recording
8x8 Virtual Office Enterprise Suite
7.0
MyPBX
9.0
Call park
8x8 Virtual Office Enterprise Suite
9.0
MyPBX
9.0
Call screening
8x8 Virtual Office Enterprise Suite
10.0
MyPBX
9.0
Message alerts
8x8 Virtual Office Enterprise Suite
10.0
MyPBX
10.0

VoIP system collaboration

8x8 Virtual Office Enterprise Suite
MyPBX
7.0
Audio conferencing
8x8 Virtual Office Enterprise Suite
MyPBX
7.0

Pros

  • Managing VM
  • Caller ID
  • Virtual TXT
  • Recording and delivering voice messages for immediate retrieval from your email client.
  • Simultaneous phone calls to any lines you direct.
  • Intuitive and simple to use launch panel.

Cons

  • Integration with Insidesales/Salesforce/Outreach/etc.
  • RAM usage could be lower
  • Cross platform?
  • Would like to see avatars on the launch pad to easily identify users and message types.
  • Pre-recorded professional voice messages for purchase and customization would be nice.
  • It would be helpful to have a selection of short background music loops.

Alternatives Considered

I had no control over this but we are using 8x8 virtual office enterprise suite to get some of the functionality, mostly click to dial and contact handling. It's not exactly a competitor, but if you're looking for an easy way to utilize your company phone system remotely, I've had a great experience, including working from home for an entire month on it.
No answers on this topic

Return on Investment

  • I've reached more leads and contacts than before because I can text to set appointments
  • Serves as a virtual receptionist, therefore, saves on outlays.
  • Extremely cost effective overseas calls.
  • Never missing a business opportunity because I'm connected 24/7.

Pricing Details

8x8 Virtual Office Enterprise Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

MyPBX

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details