What users are saying about

8x8 Virtual Office Enterprise Suite

11 Ratings
Score 7.7 out of 101

Skype

1450 Ratings
Score 7.7 out of 101

Add comparison

Likelihood to Recommend

8x8 Virtual Office Enterprise Suite

Some of the best scenarios are working remotely. It really allows you to get everything you need out of an office phone right from your computer/cell without any need for hardware. It's not great when you've already plugged in a dialer of some sort, or software like Outreach.io that has some overlap in features (click to dial, especially).
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Skype

I use this application in many scenarios. Many times I use it when I talk to my Outstation and NRI clients. It's easy to teach them about my products through video calls. Sometimes I use Skype while taking interviews for Outstation applicants. It is also very well suited during work from home scenarios. I use it to communicate with my colleagues.
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Feature Rating Comparison

Cloud PBX

8x8 Virtual Office Enterprise Suite
8.4
Skype
Hosted PBX
8x8 Virtual Office Enterprise Suite
8.0
Skype
Multi-level Interactive Voice Response (IVR)
8x8 Virtual Office Enterprise Suite
8.0
Skype
User templates
8x8 Virtual Office Enterprise Suite
7.0
Skype
Call reports
8x8 Virtual Office Enterprise Suite
9.0
Skype
Directory of employee names
8x8 Virtual Office Enterprise Suite
10.0
Skype

Call Management

8x8 Virtual Office Enterprise Suite
8.4
Skype
Answering rules
8x8 Virtual Office Enterprise Suite
6.0
Skype
Call recording
8x8 Virtual Office Enterprise Suite
7.0
Skype
Call park
8x8 Virtual Office Enterprise Suite
9.0
Skype
Call screening
8x8 Virtual Office Enterprise Suite
10.0
Skype
Message alerts
8x8 Virtual Office Enterprise Suite
10.0
Skype

Performance & Compatibility of Online Events Software

8x8 Virtual Office Enterprise Suite
Skype
7.9
High quality audio
8x8 Virtual Office Enterprise Suite
Skype
8.5
High quality video
8x8 Virtual Office Enterprise Suite
Skype
8.6
Low bandwidth requirements
8x8 Virtual Office Enterprise Suite
Skype
7.0
Mobile support
8x8 Virtual Office Enterprise Suite
Skype
7.4

Screen Sharing

8x8 Virtual Office Enterprise Suite
Skype
7.9
Desktop sharing
8x8 Virtual Office Enterprise Suite
Skype
8.8
Whiteboards
8x8 Virtual Office Enterprise Suite
Skype
7.0

Online Meetings / Events

8x8 Virtual Office Enterprise Suite
Skype
8.0
Calendar integration
8x8 Virtual Office Enterprise Suite
Skype
8.0
Meeting initiation
8x8 Virtual Office Enterprise Suite
Skype
8.3
Integrates with social media
8x8 Virtual Office Enterprise Suite
Skype
7.8
Record meetings / events
8x8 Virtual Office Enterprise Suite
Skype
8.1
Slideshows
8x8 Virtual Office Enterprise Suite
Skype
7.7

Online Events Collaboration

8x8 Virtual Office Enterprise Suite
Skype
8.4
Live chat
8x8 Virtual Office Enterprise Suite
Skype
9.2
Audience polling
8x8 Virtual Office Enterprise Suite
Skype
7.9
Q&A
8x8 Virtual Office Enterprise Suite
Skype
8.2

Online Events Security

8x8 Virtual Office Enterprise Suite
Skype
8.3
User authentication
8x8 Virtual Office Enterprise Suite
Skype
8.4
Participant roles & permissions
8x8 Virtual Office Enterprise Suite
Skype
8.2
Confidential attendee list
8x8 Virtual Office Enterprise Suite
Skype
8.3

Pros

  • Managing VM
  • Caller ID
  • Virtual TXT
No photo available
  • Skype's call quality for video and audio is very good, although this depends on your internet connection speed.
  • Skype's file sharing feature is incredible as well. Not all customers want to give out or even have an email address. So if you need to send the customer a document or perhaps even a trial version of your product, you can send them those with Skype's file sharing feature.
Daryl Wise Jr. profile photo

Cons

  • Integration with Insidesales/Salesforce/Outreach/etc.
  • RAM usage could be lower
  • Cross platform?
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  • Sometimes the connection quality and strength is not good, but that is rare and that issue is dependent on the internet connection of both users.
  • Other than that, Skype is great!
Daryl Wise Jr. profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Skype10.0
Based on 2 answers
I think so far there is no reason not to renew the license. We have been using Skype for a long time and are very satisfied with it.
Tejashwi Kumar profile photo

Usability

No score
No answers yet
No answers on this topic
Skype9.0
Based on 2 answers
It is very useful in terms of integration the organization and very cost effective for a large organization.
Tejashwi Kumar profile photo

Support

No score
No answers yet
No answers on this topic
Skype10.0
Based on 2 answers
Whenever I have had issues, they got resolved very quickly. My experiences have been very good with Skype in this regard.
Tejashwi Kumar profile photo

Implementation

No score
No answers yet
No answers on this topic
Skype8.0
Based on 1 answer
No, It was implemented by third party
sohail ahmed profile photo

Alternatives Considered

I had no control over this but we are using 8x8 virtual office enterprise suite to get some of the functionality, mostly click to dial and contact handling. It's not exactly a competitor, but if you're looking for an easy way to utilize your company phone system remotely, I've had a great experience, including working from home for an entire month on it.
No photo available
Skype offers better video chatting and more options than both Slack and FB messenger.
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Return on Investment

  • I've reached more leads and contacts than before because I can text to set appointments
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  • It has considerably reduced the capital expenditure required to maintain a huge number of computers as we hire fewer technicians to serve more needs.
  • It is reasonably cheap for a large organization and will hardly reflect in your expenses yet the effects can optimize the operations in a great way.
Tejashwi Kumar profile photo

Pricing Details

8x8 Virtual Office Enterprise Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Skype

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details