What users are saying about

8x8 Virtual Office Enterprise Suite

11 Ratings
Score 7.6 out of 101

Skype

1344 Ratings
Score 7.7 out of 101

Add comparison

Likelihood to Recommend

8x8 Virtual Office Enterprise Suite

Some of the best scenarios are working remotely. It really allows you to get everything you need out of an office phone right from your computer/cell without any need for hardware. It's not great when you've already plugged in a dialer of some sort, or software like Outreach.io that has some overlap in features (click to dial, especially).

Skype

This software is suited for an organization that is fast-paced with a lot of back to back meetings where you have to constantly be multitasking. If your organization is an IT shop or a group that constantly needs to be sharing your screen to show with others this is the software for you.

Feature Rating Comparison

Cloud PBX

8x8 Virtual Office Enterprise Suite
8.4
Skype
Hosted PBX
8x8 Virtual Office Enterprise Suite
8.0
Skype
Multi-level Interactive Voice Response (IVR)
8x8 Virtual Office Enterprise Suite
8.0
Skype
User templates
8x8 Virtual Office Enterprise Suite
7.0
Skype
Call reports
8x8 Virtual Office Enterprise Suite
9.0
Skype
Directory of employee names
8x8 Virtual Office Enterprise Suite
10.0
Skype

Call Management

8x8 Virtual Office Enterprise Suite
8.4
Skype
Answering rules
8x8 Virtual Office Enterprise Suite
6.0
Skype
Call recording
8x8 Virtual Office Enterprise Suite
7.0
Skype
Call park
8x8 Virtual Office Enterprise Suite
9.0
Skype
Call screening
8x8 Virtual Office Enterprise Suite
10.0
Skype
Message alerts
8x8 Virtual Office Enterprise Suite
10.0
Skype

Performance & Compatibility of Online Events Software

8x8 Virtual Office Enterprise Suite
Skype
7.7
High quality audio
8x8 Virtual Office Enterprise Suite
Skype
8.3
High quality video
8x8 Virtual Office Enterprise Suite
Skype
8.4
Low bandwidth requirements
8x8 Virtual Office Enterprise Suite
Skype
6.9
Mobile support
8x8 Virtual Office Enterprise Suite
Skype
7.4

Screen Sharing

8x8 Virtual Office Enterprise Suite
Skype
7.6
Desktop sharing
8x8 Virtual Office Enterprise Suite
Skype
8.5
Whiteboards
8x8 Virtual Office Enterprise Suite
Skype
6.7

Online Meetings / Events

8x8 Virtual Office Enterprise Suite
Skype
8.1
Calendar integration
8x8 Virtual Office Enterprise Suite
Skype
8.7
Meeting initiation
8x8 Virtual Office Enterprise Suite
Skype
8.6
Integrates with social media
8x8 Virtual Office Enterprise Suite
Skype
8.0
Record meetings / events
8x8 Virtual Office Enterprise Suite
Skype
7.9
Slideshows
8x8 Virtual Office Enterprise Suite
Skype
7.6

Online Events Collaboration

8x8 Virtual Office Enterprise Suite
Skype
7.8
Live chat
8x8 Virtual Office Enterprise Suite
Skype
9.2
Audience polling
8x8 Virtual Office Enterprise Suite
Skype
7.3
Q&A
8x8 Virtual Office Enterprise Suite
Skype
6.9

Online Events Security

8x8 Virtual Office Enterprise Suite
Skype
8.2
User authentication
8x8 Virtual Office Enterprise Suite
Skype
8.4
Participant roles & permissions
8x8 Virtual Office Enterprise Suite
Skype
8.2
Confidential attendee list
8x8 Virtual Office Enterprise Suite
Skype
8.0

Pros

  • Managing VM
  • Caller ID
  • Virtual TXT
  • Video Conferencing
  • Clear audio
  • Screen Sharing
  • File sharing
  • Voicemail
  • Reaching people across continents

Cons

  • Integration with Insidesales/Salesforce/Outreach/etc.
  • RAM usage could be lower
  • Cross platform?
  • Sharing a screen is sometimes buggy (freezes or doesn't load).
  • Missing a feature for remote control like teamviewer [has].
  • Skype phone call rates are expensive compared to other VOIP providers.

Likelihood to Renew

No score
No answers yet
No answers on this topic
Skype10.0
Based on 2 answers
I think so far there is no reason not to renew the license. We have been using Skype for a long time and are very satisfied with it.

Usability

No score
No answers yet
No answers on this topic
Skype9.1
Based on 2 answers
It is very useful in terms of integration the organization and very cost effective for a large organization.

Support

No score
No answers yet
No answers on this topic
Skype10.0
Based on 2 answers
Whenever I have had issues, they got resolved very quickly. My experiences have been very good with Skype in this regard.

Implementation

No score
No answers yet
No answers on this topic
Skype8.0
Based on 1 answer
No, It was implemented by third party

Alternatives Considered

I had no control over this but we are using 8x8 virtual office enterprise suite to get some of the functionality, mostly click to dial and contact handling. It's not exactly a competitor, but if you're looking for an easy way to utilize your company phone system remotely, I've had a great experience, including working from home for an entire month on it.
Broadview HD meeting, Google Hangouts, FaceTime

Return on Investment

  • I've reached more leads and contacts than before because I can text to set appointments
  • It saves me times and money to work with my partners. I send less emails and save money using the call feature.
  • As the sharing screen is buggy, I have to use teamviewer to work on screen sharing.
  • As it's available for several devices, I use it most of the time on my laptop but when I have to move and need to be reachable, I use it on my Android phone.

Pricing Details

8x8 Virtual Office Enterprise Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Skype

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details