What users are saying about

Skype

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1522 Ratings
13 Ratings
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Score 7.5 out of 101

Skype

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1522 Ratings
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Score 7.8 out of 101

Add comparison

Likelihood to Recommend

8x8 Virtual Office Enterprise Suite

Some of the best scenarios are working remotely. It really allows you to get everything you need out of an office phone right from your computer/cell without any need for hardware. It's not great when you've already plugged in a dialer of some sort, or software like Outreach.io that has some overlap in features (click to dial, especially).
No photo available

Skype

This software is suited for an organization that is fast-paced with a lot of back to back meetings where you have to constantly be multitasking. If your organization is an IT shop or a group that constantly needs to be sharing your screen to show with others this is the software for you.
No photo available

Feature Rating Comparison

Cloud PBX

8x8 Virtual Office Enterprise Suite
8.4
Skype
Hosted PBX
8x8 Virtual Office Enterprise Suite
8.0
Skype
Multi-level Interactive Voice Response (IVR)
8x8 Virtual Office Enterprise Suite
8.0
Skype
User templates
8x8 Virtual Office Enterprise Suite
7.0
Skype
Call reports
8x8 Virtual Office Enterprise Suite
9.0
Skype
Directory of employee names
8x8 Virtual Office Enterprise Suite
10.0
Skype

Call Management

8x8 Virtual Office Enterprise Suite
8.4
Skype
Answering rules
8x8 Virtual Office Enterprise Suite
6.0
Skype
Call recording
8x8 Virtual Office Enterprise Suite
7.0
Skype
Call park
8x8 Virtual Office Enterprise Suite
9.0
Skype
Call screening
8x8 Virtual Office Enterprise Suite
10.0
Skype
Message alerts
8x8 Virtual Office Enterprise Suite
10.0
Skype

Performance & Compatibility of Online Events Software

8x8 Virtual Office Enterprise Suite
Skype
7.6
High quality audio
8x8 Virtual Office Enterprise Suite
Skype
8.1
High quality video
8x8 Virtual Office Enterprise Suite
Skype
8.0
Low bandwidth requirements
8x8 Virtual Office Enterprise Suite
Skype
6.7
Mobile support
8x8 Virtual Office Enterprise Suite
Skype
7.5

Screen Sharing

8x8 Virtual Office Enterprise Suite
Skype
7.9
Desktop sharing
8x8 Virtual Office Enterprise Suite
Skype
8.7
Whiteboards
8x8 Virtual Office Enterprise Suite
Skype
7.1

Online Meetings / Events

8x8 Virtual Office Enterprise Suite
Skype
8.2
Calendar integration
8x8 Virtual Office Enterprise Suite
Skype
8.5
Meeting initiation
8x8 Virtual Office Enterprise Suite
Skype
8.7
Integrates with social media
8x8 Virtual Office Enterprise Suite
Skype
8.1
Record meetings / events
8x8 Virtual Office Enterprise Suite
Skype
8.4
Slideshows
8x8 Virtual Office Enterprise Suite
Skype
7.4

Online Events Collaboration

8x8 Virtual Office Enterprise Suite
Skype
8.6
Live chat
8x8 Virtual Office Enterprise Suite
Skype
9.0
Audience polling
8x8 Virtual Office Enterprise Suite
Skype
8.4
Q&A
8x8 Virtual Office Enterprise Suite
Skype
8.4

Online Events Security

8x8 Virtual Office Enterprise Suite
Skype
8.6
User authentication
8x8 Virtual Office Enterprise Suite
Skype
8.9
Participant roles & permissions
8x8 Virtual Office Enterprise Suite
Skype
8.2
Confidential attendee list
8x8 Virtual Office Enterprise Suite
Skype
8.7

Pros

  • Managing VM
  • Caller ID
  • Virtual TXT
No photo available
  • Skype allows for easy sorting of your contacts in a way that makes it easy to group people together and know who you need to contact.
  • Skype seems to work well across multiple platforms; PC, Mac, and even handheld devices can use Skype in a way that is beneficial to their organizations.
  • Skype allows you to evaluate and engage in conversation in a face to face way when person to person meetings would be hard to manage.
Jeff Huisjen profile photo

Cons

  • Integration with Insidesales/Salesforce/Outreach/etc.
  • RAM usage could be lower
  • Cross platform?
No photo available
  • Skype has been around for a while and there are now a lot of other platforms that do the same thing; Google Hangout, Dischord, etc. Skype may need something that differentiates them from the pack.
  • Unlike cell service, because Skype is video heavy in the cases we use it, poor service and connection can often be a major complication. This is, however, an issue for any video conferencing software.
Jeff Huisjen profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Skype8.3
Based on 3 answers
I think so far there is no reason not to renew the license. We have been using Skype for a long time and are very satisfied with it.
Tejashwi Kumar profile photo

Usability

No score
No answers yet
No answers on this topic
Skype9.0
Based on 2 answers
It is very useful in terms of integration the organization and very cost effective for a large organization.
Tejashwi Kumar profile photo

Support

No score
No answers yet
No answers on this topic
Skype10.0
Based on 2 answers
Whenever I have had issues, they got resolved very quickly. My experiences have been very good with Skype in this regard.
Tejashwi Kumar profile photo

Implementation

No score
No answers yet
No answers on this topic
Skype8.0
Based on 1 answer
No, It was implemented by third party
sohail ahmed profile photo

Alternatives Considered

I had no control over this but we are using 8x8 virtual office enterprise suite to get some of the functionality, mostly click to dial and contact handling. It's not exactly a competitor, but if you're looking for an easy way to utilize your company phone system remotely, I've had a great experience, including working from home for an entire month on it.
No photo available
Skype seems to stand up well to Google Hangouts with the added bonus of you not having to have a Google account if you want to use it. It seemed like when I was talking with people about the best way to video conference them almost all of them knew what Skype was and felt confident in being able to use it.
Jeff Huisjen profile photo

Return on Investment

  • I've reached more leads and contacts than before because I can text to set appointments
No photo available
  • Skype brought our team together over a common dislike.
  • We have a team of developers who cannot help themselves but go on and on about how much they hate Skype. I cannot blame them, we all agree.
No photo available

Pricing Details

8x8 Virtual Office Enterprise Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Skype

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details