8x8 Virtual Office Enterprise Suite

11 Ratings
Score 7.7 out of 101

UberConference

Top Rated
43 Ratings
Score 8.5 out of 101

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Likelihood to Recommend

8x8 Virtual Office Enterprise Suite

Some of the best scenarios are working remotely. It really allows you to get everything you need out of an office phone right from your computer/cell without any need for hardware. It's not great when you've already plugged in a dialer of some sort, or software like Outreach.io that has some overlap in features (click to dial, especially).
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UberConference

Business communications, sales demos, customer training. We've found UberConference to be very easy to use and friendly for our non-technical customers.
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Feature Rating Comparison

Cloud PBX

8x8 Virtual Office Enterprise Suite
8.4
UberConference
8.4
Hosted PBX
8x8 Virtual Office Enterprise Suite
8.0
UberConference
9.4
Multi-level Interactive Voice Response (IVR)
8x8 Virtual Office Enterprise Suite
8.0
UberConference
8.6
User templates
8x8 Virtual Office Enterprise Suite
7.0
UberConference
7.9
Call reports
8x8 Virtual Office Enterprise Suite
9.0
UberConference
8.3
Directory of employee names
8x8 Virtual Office Enterprise Suite
10.0
UberConference
7.9

Call Management

8x8 Virtual Office Enterprise Suite
8.4
UberConference
8.5
Answering rules
8x8 Virtual Office Enterprise Suite
6.0
UberConference
7.8
Call recording
8x8 Virtual Office Enterprise Suite
7.0
UberConference
8.8
Call park
8x8 Virtual Office Enterprise Suite
9.0
UberConference
9.0
Call screening
8x8 Virtual Office Enterprise Suite
10.0
UberConference
8.6
Message alerts
8x8 Virtual Office Enterprise Suite
10.0
UberConference
8.5

VoIP system collaboration

8x8 Virtual Office Enterprise Suite
UberConference
8.5
Video conferencing
8x8 Virtual Office Enterprise Suite
UberConference
8.1
Audio conferencing
8x8 Virtual Office Enterprise Suite
UberConference
8.9

Mobile apps

8x8 Virtual Office Enterprise Suite
UberConference
8.4
Mobile app for iOS
8x8 Virtual Office Enterprise Suite
UberConference
8.2
Mobile app for Android
8x8 Virtual Office Enterprise Suite
UberConference
8.6

Pros

  • Managing VM
  • Caller ID
  • Virtual TXT
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  • It records calls with a simple push of a button, and does let everyone know the call is being recorded, which is a plus for those living in two-party states.
  • The interface is clean and easy to use.
  • The paid features allow you to call anyone for a conference call.
  • Retrieving recorded files is easy, and all the files are available immediately upon the end of the call.
  • Any app that uses Rick Astley's "Never Gonna Give You Up" as an option for on-hold music is a winner already.
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Cons

  • Integration with Insidesales/Salesforce/Outreach/etc.
  • RAM usage could be lower
  • Cross platform?
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  • The default 'on hold' music can get old very quickly. Fortunately, users can remove it or change it, although it requires going into settings.
  • As mentioned previously, the main feature it lacks is ability to record videos. This feature would significantly improve Uberconference in relation to paid services.
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Alternatives Considered

I had no control over this but we are using 8x8 virtual office enterprise suite to get some of the functionality, mostly click to dial and contact handling. It's not exactly a competitor, but if you're looking for an easy way to utilize your company phone system remotely, I've had a great experience, including working from home for an entire month on it.
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Compared to other free services such as Join.me and Zoom.us, UberConference is better because it doesn't involve installing an extra app. Users can simply call in. In addition, the custom URL feature is an advantage, and upon creating a meeting, UberConference synchronizes with my calendar and phone number for text notifications. I selected UberConference because a colleague recommended it. Upon trying it out, I found no reason to look for anything else.
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Return on Investment

  • I've reached more leads and contacts than before because I can text to set appointments
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  • Given that UberConference is a free e-meeting solution, I have experienced big positive impact on my business with no loss or risk. I am able to speak with clients and demonstrate my work in a simple manner. My clients enjoy using Uberconference as well.
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Pricing Details

8x8 Virtual Office Enterprise Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

UberConference

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details