8x8 Virtual Office Enterprise Suite

11 Ratings
Score 7.6 out of 101

UberConference

34 Ratings
Score 8.5 out of 101

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Likelihood to Recommend

8x8 Virtual Office Enterprise Suite

Some of the best scenarios are working remotely. It really allows you to get everything you need out of an office phone right from your computer/cell without any need for hardware. It's not great when you've already plugged in a dialer of some sort, or software like Outreach.io that has some overlap in features (click to dial, especially).

UberConference

UberConference is great for startups but I think it can be used by any company. It's well suited for sales calls, customer support, investor calls, and team meetings. They offer screen share in addition to just the telephone conference so you can hold meetings. They are not suited for video conference calls as I do not think they currently offer that.

Feature Rating Comparison

Cloud PBX

8x8 Virtual Office Enterprise Suite
8.4
UberConference
8.2
Hosted PBX
8x8 Virtual Office Enterprise Suite
8.0
UberConference
9.3
Multi-level Interactive Voice Response (IVR)
8x8 Virtual Office Enterprise Suite
8.0
UberConference
8.6
User templates
8x8 Virtual Office Enterprise Suite
7.0
UberConference
7.7
Call reports
8x8 Virtual Office Enterprise Suite
9.0
UberConference
8.3
Directory of employee names
8x8 Virtual Office Enterprise Suite
10.0
UberConference
7.1

Call Management

8x8 Virtual Office Enterprise Suite
8.4
UberConference
7.8
Answering rules
8x8 Virtual Office Enterprise Suite
6.0
UberConference
7.6
Call recording
8x8 Virtual Office Enterprise Suite
7.0
UberConference
8.4
Call park
8x8 Virtual Office Enterprise Suite
9.0
UberConference
7.6
Call screening
8x8 Virtual Office Enterprise Suite
10.0
UberConference
7.6
Message alerts
8x8 Virtual Office Enterprise Suite
10.0
UberConference
7.7

VoIP system collaboration

8x8 Virtual Office Enterprise Suite
UberConference
8.6
Video conferencing
8x8 Virtual Office Enterprise Suite
UberConference
8.2
Audio conferencing
8x8 Virtual Office Enterprise Suite
UberConference
9.0

Mobile apps

8x8 Virtual Office Enterprise Suite
UberConference
8.1
Mobile app for iOS
8x8 Virtual Office Enterprise Suite
UberConference
8.1
Mobile app for Android
8x8 Virtual Office Enterprise Suite
UberConference
8.1

Pros

  • Managing VM
  • Caller ID
  • Virtual TXT
  • It is very easy to use; you just dial into a number and provide the pin. This information could be shared with whoever you want to join the call.
  • Unlike a phone call, you do not need to be present for others to call. They can call in whenever they are ready and wait for others to join them.
  • There is also the option to record all calls, so you can record any important team meetings for those who cannot be there.

Cons

  • Integration with Insidesales/Salesforce/Outreach/etc.
  • RAM usage could be lower
  • Cross platform?
  • I haven't come across anything major I'd like changed.

Alternatives Considered

I had no control over this but we are using 8x8 virtual office enterprise suite to get some of the functionality, mostly click to dial and contact handling. It's not exactly a competitor, but if you're looking for an easy way to utilize your company phone system remotely, I've had a great experience, including working from home for an entire month on it.
Compared to other free services such as Join.me and Zoom.us, UberConference is better because it doesn't involve installing an extra app. Users can simply call in. In addition, the custom URL feature is an advantage, and upon creating a meeting, UberConference synchronizes with my calendar and phone number for text notifications. I selected UberConference because a colleague recommended it. Upon trying it out, I found no reason to look for anything else.

Return on Investment

  • I've reached more leads and contacts than before because I can text to set appointments
  • It has allowed me to speak to clients abroad in a seamless manner
  • Allows me to show presentations to clients even though we are not in the same room

Pricing Details

8x8 Virtual Office Enterprise Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

UberConference

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details