UberConference

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Top Rated
55 Ratings
13 Ratings
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Score 7.5 out of 101

UberConference

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Top Rated
55 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

8x8 Virtual Office Enterprise Suite

Some of the best scenarios are working remotely. It really allows you to get everything you need out of an office phone right from your computer/cell without any need for hardware. It's not great when you've already plugged in a dialer of some sort, or software like Outreach.io that has some overlap in features (click to dial, especially).
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UberConference

Business communications, sales demos, customer training. We've found UberConference to be very easy to use and friendly for our non-technical customers.
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Feature Rating Comparison

Cloud PBX

8x8 Virtual Office Enterprise Suite
8.4
UberConference
8.7
Hosted PBX
8x8 Virtual Office Enterprise Suite
8.0
UberConference
9.4
Multi-level Interactive Voice Response (IVR)
8x8 Virtual Office Enterprise Suite
8.0
UberConference
9.0
User templates
8x8 Virtual Office Enterprise Suite
7.0
UberConference
8.3
Call reports
8x8 Virtual Office Enterprise Suite
9.0
UberConference
8.4
Directory of employee names
8x8 Virtual Office Enterprise Suite
10.0
UberConference
8.4

Call Management

8x8 Virtual Office Enterprise Suite
8.4
UberConference
9.0
Answering rules
8x8 Virtual Office Enterprise Suite
6.0
UberConference
8.9
Call recording
8x8 Virtual Office Enterprise Suite
7.0
UberConference
8.9
Call park
8x8 Virtual Office Enterprise Suite
9.0
UberConference
9.3
Call screening
8x8 Virtual Office Enterprise Suite
10.0
UberConference
9.1
Message alerts
8x8 Virtual Office Enterprise Suite
10.0
UberConference
8.8

VoIP system collaboration

8x8 Virtual Office Enterprise Suite
UberConference
8.7
Video conferencing
8x8 Virtual Office Enterprise Suite
UberConference
8.3
Audio conferencing
8x8 Virtual Office Enterprise Suite
UberConference
9.0

Mobile apps

8x8 Virtual Office Enterprise Suite
UberConference
8.5
Mobile app for iOS
8x8 Virtual Office Enterprise Suite
UberConference
8.3
Mobile app for Android
8x8 Virtual Office Enterprise Suite
UberConference
8.7

Pros

  • Managing VM
  • Caller ID
  • Virtual TXT
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  • It's so easy to use that even associates who are using the 'big guys' in web conferencing will defer to using UberConference when we need to meet because they know it's so easy.
  • The ability to record the session to go back through for documentation if needed
  • The user interface is phenomenal
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Cons

  • Integration with Insidesales/Salesforce/Outreach/etc.
  • RAM usage could be lower
  • Cross platform?
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  • The screen share is finicky. It's failed in the past.
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Alternatives Considered

I had no control over this but we are using 8x8 virtual office enterprise suite to get some of the functionality, mostly click to dial and contact handling. It's not exactly a competitor, but if you're looking for an easy way to utilize your company phone system remotely, I've had a great experience, including working from home for an entire month on it.
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Zoom is great for one on one communication and screen sharing, so we often use it for those purposes instead of UberConference. However we always choose UberConference over Google Hangouts, since we've had issues in the past with poor audio and video quality. UberConference does well with both of those for group calls.
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Return on Investment

  • I've reached more leads and contacts than before because I can text to set appointments
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  • The biggest advantage of UberConference has been capturing detailed client requirements for proposals. Often, our clients tell us how happy they are with how well we listened. We [attribute] that to UberConference.
  • The second biggest advantage of UberConference is in capturing client requirements which we do during remote design charrettes.
  • The third, in conjunction with transcription software or transcriptionists, is to quickly get back the details in writing of an important call. One where design decisions or business decisions were made, where definitions were given, or where strategic options were discussed. there is so much meat in those conversations – it feels great to have a service that can capture all of it so that bad memory or clerical errors don't let you miss anything that's important.
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Pricing Details

8x8 Virtual Office Enterprise Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

UberConference

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details