What users are saying about

8x8 Virtual Office

Top Rated
33 Ratings

CallHippo

1 Ratings

8x8 Virtual Office

Top Rated
33 Ratings
Score 7.6 out of 101

CallHippo

1 Ratings
Score 10 out of 101

Add comparison

Likelihood to Recommend

8x8 Virtual Office

We were using another VoIP service before and we constantly have to restart meetings due to sound quality. After 2 hours of conferences, the sound would completely go out and you couldn't understand anyone.

After switching over to 8x8, that never happens. 4-5 hour calls are now bearable.
No photo available

CallHippo

CallHippo not only reduced our telephone bills as well as it made our business communication too easy. They make it possible to connect with our clients even while on go. The voice quality is superb and they have great customer support for resolving issues. It's easy to set up the tool at any time on anyone's laptop.
David Rabada profile photo

Feature Rating Comparison

Cloud PBX

8x8 Virtual Office
8.7
CallHippo
Hosted PBX
8x8 Virtual Office
9.8
CallHippo
Multi-level Interactive Voice Response (IVR)
8x8 Virtual Office
9.1
CallHippo
User templates
8x8 Virtual Office
9.1
CallHippo
Call reports
8x8 Virtual Office
8.2
CallHippo
Directory of employee names
8x8 Virtual Office
7.6
CallHippo

Call Management

8x8 Virtual Office
8.8
CallHippo
10.0
Answering rules
8x8 Virtual Office
9.4
CallHippo
10.0
Call recording
8x8 Virtual Office
9.3
CallHippo
10.0
Call park
8x8 Virtual Office
9.4
CallHippo
10.0
Call screening
8x8 Virtual Office
7.0
CallHippo
Message alerts
8x8 Virtual Office
8.9
CallHippo

VoIP system collaboration

8x8 Virtual Office
8.0
CallHippo
Video conferencing
8x8 Virtual Office
7.9
CallHippo
Audio conferencing
8x8 Virtual Office
8.2
CallHippo

Mobile apps

8x8 Virtual Office
8.5
CallHippo
10.0
Mobile app for iOS
8x8 Virtual Office
8.8
CallHippo
Mobile app for Android
8x8 Virtual Office
8.2
CallHippo
10.0

Pros

  • Conferencing is less laggy
  • Sound quality is improved
  • Call bandwidth is fantastic.
No photo available
  • Affordable
  • Great Features
  • Quality Voice
  • Good customer support
David Rabada profile photo

Cons

  • I think the voicemail system could use a little work. It is robust but the menus are a bit confusing. It is hard to know if a different recorded message is set to play or not.
Troy Alcorn profile photo
  • Waiting for iOS mobile app
David Rabada profile photo

Likelihood to Renew

8x8 Virtual Office5.1
Based on 2 answers
Based on their poor customer service and lack of warranty replacement, I would not recommend or use 8x8.
Raymond Goins profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

At that time other vendors did not have a virtual attendant feature, thus 8x8 was leading edge.
Ashish Shah profile photo
No answers on this topic

Return on Investment

  • It has successfully exceeded our objectives of smoother, bright, and straightforward communication platform for distributed teams. Ability to support customers from within their time zone.
Ashish Shah profile photo
  • Nice product for business communication
David Rabada profile photo

Pricing Details

8x8 Virtual Office

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CallHippo

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
5$*
1.  Per Number
Additional Pricing Details