What users are saying about

8x8 Virtual Office

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Top Rated
44 Ratings
1 Ratings

8x8 Virtual Office

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Top Rated
44 Ratings
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Score 7.9 out of 101
1 Ratings
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Score 10 out of 101

Add comparison

Likelihood to Recommend

8x8 Virtual Office

For a North American based small business, 8x8 would be great. It can be managed by non-technical resources in a simple online Admin GUI. Setups and changes are simple. My company is still working with them to drive the product to what we consider to be a mature solution for our global business.
Andy Breitsprecher profile photo

CallHippo

CallHippo not only reduced our telephone bills as well as it made our business communication too easy. They make it possible to connect with our clients even while on go. The voice quality is superb and they have great customer support for resolving issues. It's easy to set up the tool at any time on anyone's laptop.
David Rabada profile photo

Feature Rating Comparison

Cloud PBX

8x8 Virtual Office
8.6
CallHippo
Hosted PBX
8x8 Virtual Office
9.1
CallHippo
Multi-level Interactive Voice Response (IVR)
8x8 Virtual Office
9.1
CallHippo
User templates
8x8 Virtual Office
8.5
CallHippo
Call reports
8x8 Virtual Office
8.0
CallHippo
Directory of employee names
8x8 Virtual Office
8.4
CallHippo

Call Management

8x8 Virtual Office
8.7
CallHippo
10.0
Answering rules
8x8 Virtual Office
8.9
CallHippo
10.0
Call recording
8x8 Virtual Office
9.1
CallHippo
10.0
Call park
8x8 Virtual Office
8.6
CallHippo
10.0
Call screening
8x8 Virtual Office
8.0
CallHippo
Message alerts
8x8 Virtual Office
9.0
CallHippo

VoIP system collaboration

8x8 Virtual Office
8.1
CallHippo
Video conferencing
8x8 Virtual Office
7.9
CallHippo
Audio conferencing
8x8 Virtual Office
8.3
CallHippo

Mobile apps

8x8 Virtual Office
8.3
CallHippo
10.0
Mobile app for iOS
8x8 Virtual Office
8.7
CallHippo
Mobile app for Android
8x8 Virtual Office
8.0
CallHippo
10.0

Pros

  • The feedback collection system is easy and user-friendly. It collects a screenshot of your current page when you go to submit feedback, so it's easy to reference.
  • The integration of the 8x8 calendar with my phone/Outlook calendar is extremely helpful. Never missed a meeting!
  • Call quality is great!
No photo available
  • Affordable
  • Great Features
  • Quality Voice
  • Good customer support
David Rabada profile photo

Cons

  • Missed Call Reporting
  • Queue login/logout details
  • Delayed ringing
Chianne Shepherd profile photo
  • Waiting for iOS mobile app
David Rabada profile photo

Likelihood to Renew

8x8 Virtual Office5.1
Based on 2 answers
Based on their poor customer service and lack of warranty replacement, I would not recommend or use 8x8.
Raymond Goins profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

With Onebox, our employees had to use their own cell phones for their work calls. Additionally, there was no call queue function available at the time. Instead, all cell phones would ring at once, and it was a mad dash to who would answer. 8x8 has way more robust features to offer a growing company.
Chianne Shepherd profile photo
No answers on this topic

Return on Investment

  • It's been great. No headache at all.
No photo available
  • Nice product for business communication
David Rabada profile photo

Pricing Details

8x8 Virtual Office

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CallHippo

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
5$*
1.  Per Number
Additional Pricing Details