What users are saying about

8x8 Virtual Office

Top Rated
33 Ratings

8x8 Virtual Office

Top Rated
33 Ratings
Score 7.6 out of 101

FreeConferenceCall.com

8 Ratings
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

8x8 Virtual Office

We were using another VoIP service before and we constantly have to restart meetings due to sound quality. After 2 hours of conferences, the sound would completely go out and you couldn't understand anyone.

After switching over to 8x8, that never happens. 4-5 hour calls are now bearable.
No photo available

FreeConferenceCall.com

I think that FreeConferenceCall.com is great for intra-staff calling that doesn't require a high level of security or online interface. I would not recommend it for large calls, calls with outside groups. It is also not great for situations where the call organizer needs to mute callers or know who is on the phone in real time.
Jessica Herrera profile photo

Feature Rating Comparison

Cloud PBX

8x8 Virtual Office
8.7
FreeConferenceCall.com
8.1
Hosted PBX
8x8 Virtual Office
9.8
FreeConferenceCall.com
8.6
Multi-level Interactive Voice Response (IVR)
8x8 Virtual Office
9.1
FreeConferenceCall.com
8.0
User templates
8x8 Virtual Office
9.1
FreeConferenceCall.com
Call reports
8x8 Virtual Office
8.2
FreeConferenceCall.com
7.5
Directory of employee names
8x8 Virtual Office
7.6
FreeConferenceCall.com

Call Management

8x8 Virtual Office
8.8
FreeConferenceCall.com
6.0
Answering rules
8x8 Virtual Office
9.4
FreeConferenceCall.com
Call recording
8x8 Virtual Office
9.3
FreeConferenceCall.com
6.0
Call park
8x8 Virtual Office
9.4
FreeConferenceCall.com
Call screening
8x8 Virtual Office
7.0
FreeConferenceCall.com
Message alerts
8x8 Virtual Office
8.9
FreeConferenceCall.com

VoIP system collaboration

8x8 Virtual Office
8.0
FreeConferenceCall.com
9.1
Video conferencing
8x8 Virtual Office
7.9
FreeConferenceCall.com
Audio conferencing
8x8 Virtual Office
8.2
FreeConferenceCall.com
9.1

Mobile apps

8x8 Virtual Office
8.5
FreeConferenceCall.com
Mobile app for iOS
8x8 Virtual Office
8.8
FreeConferenceCall.com
Mobile app for Android
8x8 Virtual Office
8.2
FreeConferenceCall.com

Pros

  • Setup
  • Customer Support
  • Managing platform
No photo available
  • Conference line
  • Password protected communications
  • Intra-staff calling
Jessica Herrera profile photo

Cons

  • Screen sharing is not an asset and leaves lots to be desired.
  • Audio quality suffers in a meeting when connected via computer.
Ashish Shah profile photo
  • Occasionally drops calls
  • Issues with connectivity
  • Limited access to call logs, transcripts, user information during calls
Jessica Herrera profile photo

Likelihood to Renew

8x8 Virtual Office5.1
Based on 2 answers
Based on their poor customer service and lack of warranty replacement, I would not recommend or use 8x8.
Raymond Goins profile photo
FreeConferenceCall.com10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP profile photo

Usability

No score
No answers yet
No answers on this topic
FreeConferenceCall.com10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP profile photo

Support

No score
No answers yet
No answers on this topic
FreeConferenceCall.com10.0
Based on 1 answer
I have had no need for support to get involved. This product works perfectly for years.
Dan Ferris, Master CMB, AMP profile photo

Implementation

No score
No answers yet
No answers on this topic
FreeConferenceCall.com10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP profile photo

Alternatives Considered

I have evaluated a couple different IP phone systems and the others needed the user to configure their router and do things on their end in order for the phones to work. With 8x8, it was simply plug and play.
Troy Alcorn profile photo
We have an internal telephony system, which we use for internal conference calling. We use freeconferencecall.com for calls with multiple outside parties, so that they can call in at their convenience. We have not used alternatives to freeconferencecall.com that would also allow that convenience.
Dmitry Galkin profile photo

Return on Investment

  • It's been great. No headache at all.
No photo available
  • Freeconferencecall.com has had only positive ROI because our company does not need to pay for a teleconferencing service.
Dmitry Galkin profile photo

Pricing Details

8x8 Virtual Office

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

FreeConferenceCall.com

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details