What users are saying about
Top Rated
39 Ratings

Skype

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1512 Ratings
Top Rated
39 Ratings
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Score 7.9 out of 101

Skype

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1512 Ratings
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Score 7.8 out of 101

Add comparison

Likelihood to Recommend

8x8 Virtual Office

8x8 Virtual Office is well-suited for offices that have a lot of mobile employees. Calls can be forwarded to a cell phone so that nobody has to miss an important call. In a traditional office setting, you do need a reliable internet connection so that calls aren't diverted directly to voice mail.
Shane Orr profile photo

Skype

Skype is a great option for holding collaborative meetings when participants cannot meet in person. Skype allows users to create meetings with several people, which is useful. Because Skype is free and easy to install on various types of operating systems, it is a great choice for individuals or companies who need decent meeting software but also have budget constraints. Skype is also a good general choice for meeting software, because it can be used to call friends or family but is also a good choice for professional / workplace meetings. However, Skype will not work very well in areas without high speed internet.
Maike Holthuijzen profile photo

Feature Rating Comparison

Cloud PBX

8x8 Virtual Office
8.8
Skype
Hosted PBX
8x8 Virtual Office
9.7
Skype
Multi-level Interactive Voice Response (IVR)
8x8 Virtual Office
9.1
Skype
User templates
8x8 Virtual Office
8.6
Skype
Call reports
8x8 Virtual Office
8.1
Skype
Directory of employee names
8x8 Virtual Office
8.6
Skype

Call Management

8x8 Virtual Office
8.9
Skype
Answering rules
8x8 Virtual Office
9.2
Skype
Call recording
8x8 Virtual Office
9.3
Skype
Call park
8x8 Virtual Office
9.0
Skype
Call screening
8x8 Virtual Office
7.8
Skype
Message alerts
8x8 Virtual Office
9.1
Skype

VoIP system collaboration

8x8 Virtual Office
8.5
Skype
Video conferencing
8x8 Virtual Office
8.5
Skype
Audio conferencing
8x8 Virtual Office
8.6
Skype

Mobile apps

8x8 Virtual Office
8.8
Skype
Mobile app for iOS
8x8 Virtual Office
9.2
Skype
Mobile app for Android
8x8 Virtual Office
8.5
Skype

Performance & Compatibility of Online Events Software

8x8 Virtual Office
Skype
7.6
High quality audio
8x8 Virtual Office
Skype
8.1
High quality video
8x8 Virtual Office
Skype
8.0
Low bandwidth requirements
8x8 Virtual Office
Skype
6.7
Mobile support
8x8 Virtual Office
Skype
7.5

Screen Sharing

8x8 Virtual Office
Skype
7.9
Desktop sharing
8x8 Virtual Office
Skype
8.7
Whiteboards
8x8 Virtual Office
Skype
7.1

Online Meetings / Events

8x8 Virtual Office
Skype
8.2
Calendar integration
8x8 Virtual Office
Skype
8.5
Meeting initiation
8x8 Virtual Office
Skype
8.7
Integrates with social media
8x8 Virtual Office
Skype
8.1
Record meetings / events
8x8 Virtual Office
Skype
8.4
Slideshows
8x8 Virtual Office
Skype
7.4

Online Events Collaboration

8x8 Virtual Office
Skype
8.6
Live chat
8x8 Virtual Office
Skype
9.0
Audience polling
8x8 Virtual Office
Skype
8.3
Q&A
8x8 Virtual Office
Skype
8.4

Online Events Security

8x8 Virtual Office
Skype
8.6
User authentication
8x8 Virtual Office
Skype
8.9
Participant roles & permissions
8x8 Virtual Office
Skype
8.3
Confidential attendee list
8x8 Virtual Office
Skype
8.7

Pros

  • The simple user interface allows administrators to easily set up the phone system and route calls based on groups.
  • 8x8 Virtual Office allows you to check work voicemail or answer business calls from anywhere.
  • 8x8 Virtual Office allows you to customize your phone experience so that it works better for you.
Shane Orr profile photo
  • Easy to install for MacOS or Windows and user account setup is intuitive.
  • In the newest version of Skype, you can make the window showing the other person very small. This feature is nice, because I can quickly look something up on my computer and still see the person I am talking to.
  • The chat capability of Skype is also handy if you need to quickly send someone a bit of code or a website link.
Maike Holthuijzen profile photo

Cons

  • I think the 8x8 mobile app for Android could be more visually appealing. More use of color, contrast, etc.
  • SMS service should not require a subscription.
  • Call quality is sometimes questionable. App has glitches where it freezes at times.
No photo available
  • While adding can modifying contacts is relatively easy after you figure it out, new users may struggle with this. Adding a simple plus button next to a persons name in a chat window would be a great help. a simple stream lined single or double click option would be great.
  • A gif repository. While Skype is a business tool some business isn't always so serious. My coworkers and I like to share links and other things quickly with each other over Skype to keep morale high. Being able to respond quickly to your buddy down the hall with a witty gif would make a difference.
  • Not exactly a bad thing but the group chat window could be confusing for new users. Streamlining this and allowing the user to drag themselves out of a chat instead of having to close a window or something similar may help with this.
No photo available

Likelihood to Renew

8x8 Virtual Office5.1
Based on 2 answers
Based on their poor customer service and lack of warranty replacement, I would not recommend or use 8x8.
Raymond Goins profile photo
Skype8.4
Based on 3 answers
I think so far there is no reason not to renew the license. We have been using Skype for a long time and are very satisfied with it.
Tejashwi Kumar profile photo

Usability

No score
No answers yet
No answers on this topic
Skype9.0
Based on 2 answers
It is very useful in terms of integration the organization and very cost effective for a large organization.
Tejashwi Kumar profile photo

Support

No score
No answers yet
No answers on this topic
Skype10.0
Based on 2 answers
Whenever I have had issues, they got resolved very quickly. My experiences have been very good with Skype in this regard.
Tejashwi Kumar profile photo

Implementation

No score
No answers yet
No answers on this topic
Skype8.0
Based on 1 answer
No, It was implemented by third party
sohail ahmed profile photo

Alternatives Considered

With Onebox, our employees had to use their own cell phones for their work calls. Additionally, there was no call queue function available at the time. Instead, all cell phones would ring at once, and it was a mad dash to who would answer. 8x8 has way more robust features to offer a growing company.
Chianne Shepherd profile photo
It's very difficult to compare Skype to the other tools listed above that are in the database. Skype is much more fully featured and easy to use with many users than Google Hangouts or Google Duo. WebEx and GoToMeeting are better conference call style set ups but not really in the same market but do provide some similar services to Skype. Join.me and Cisco Jabber offer some screen sharing and instant messaging features as Skype and are a little better for those purposes. In essence Skype covers so many things that it's just an easy Swiss army knife style of tool.
Jason Hartigan profile photo

Return on Investment

  • It has successfully exceeded our objectives of smoother, bright, and straightforward communication platform for distributed teams. Ability to support customers from within their time zone.
Ashish Shah profile photo
  • Skype brought our team together over a common dislike.
  • We have a team of developers who cannot help themselves but go on and on about how much they hate Skype. I cannot blame them, we all agree.
No photo available

Pricing Details

8x8 Virtual Office

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Skype

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details