What users are saying about
2 Ratings
2 Ratings
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Score 8 out of 101
15 Ratings
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Score 6 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
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Amazon QuickSight

Amazon QuickSight is well suited in any organization that is making business decisions based on performance data whether it be Marketing, Sales, Call Center, etc. It is a great tool especially for mature organizations that have a lot of data to work with. Amazon QuickSight may be not as well suited for newer organizations that are just beginning to drive data/performance metrics. The data available becomes more and more valuable to more that you have.
Megan Sullivan profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Amazon QuickSight
7.4
Customizable dashboards
9 Spokes
9.0
Amazon QuickSight
6.4
Pixel Perfect reports
9 Spokes
Amazon QuickSight
10.0
Report Formatting Templates
9 Spokes
Amazon QuickSight
5.9

Ad-hoc Reporting

9 Spokes
7.0
Amazon QuickSight
6.6
Drill-down analysis
9 Spokes
7.0
Amazon QuickSight
7.2
Formatting capabilities
9 Spokes
Amazon QuickSight
6.2
Report sharing and collaboration
9 Spokes
Amazon QuickSight
6.4

Data Discovery and Visualization

9 Spokes
10.0
Amazon QuickSight
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Amazon QuickSight
5.9
Location Analytics / Geographic Visualization
9 Spokes
Amazon QuickSight
10.0

Access Control and Security

9 Spokes
9.0
Amazon QuickSight
6.4
Multi-User Support (named login)
9 Spokes
9.0
Amazon QuickSight
8.1
Role-Based Security Model
9 Spokes
Amazon QuickSight
6.8
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Amazon QuickSight
6.8
Single Sign-On (SSO)
9 Spokes
Amazon QuickSight
4.0

Mobile Capabilities

9 Spokes
8.0
Amazon QuickSight
9.7
Responsive Design for Web Access
9 Spokes
6.0
Amazon QuickSight
10.0
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Amazon QuickSight
9.4

Report Output and Scheduling

9 Spokes
Amazon QuickSight
5.5
Report Versioning
9 Spokes
Amazon QuickSight
8.0
Report Delivery Scheduling
9 Spokes
Amazon QuickSight
3.0

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Amazon QuickSight is a really easy program to learn how to use.
  • Amazon QuickSight allows our team to customize the data using the various data sets, which makes the available reports incredibly powerful to our organization.
  • Our organization has the ability continually adjust our reports and build new reports as business needs change.
  • Even though our organization has different reports built for different departments, each department can still access and understand reports from across the company.
Megan Sullivan profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
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  • One of the primary challenges I've had with Amazon QuickSight so far is that some of the reports I want to build use data from different data sets. Instead of being able to put all of the information I want to see into one report.
  • Some of our Amazon QuickSight reports only update every 24 hours. It would be great to see that data in real-time.
  • I would remove the various time zones from Amazon QuickSight and only use the time zone we are in.
Megan Sullivan profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
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No score
No answers yet
No answers on this topic

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
All of the other reporting platforms my organization has used previously were within our CRM and not a standalone program. In that we were very limited in being able to slice and dice the data the way that we wanted to
Megan Sullivan profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
Amazon QuickSight5.9
Based on 2 answers
There are many members across my organization that use the QuickSight reports throughout each business day. There are various reports built for various departments as well as reports that cross over to all departments. There have not been any issues across the various departments with viewing the reports and using unique filters to look at the reports differently. Our IT department is the only department within the organization that has the necessary permissions to create new reports and/or make changes to existing reports
Megan Sullivan profile photo

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
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Amazon QuickSight7.6
Based on 2 answers
All of the data that feeds into Amazon QuickSight comes from our CRM, Clarity. We do not have data coming in from any other sources. Some of the data that comes in is in real-time and some of the data only updates every 24 hours. Overall, the API feed of data seems to be very seamless and there have not been any hiccups in the feed.
Megan Sullivan profile photo

Screenshots

Amazon QuickSight

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Amazon QuickSight

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details